chamima Posted September 17, 2016 #101 Share Posted September 17, 2016 My DH & I have a joint account but separate card #'s and log ins with American Express. The offer showed on my card but not his. I don't know if that's because I already loaded it to my card but there was another offer that I loaded yesterday that did show up on his log in. There's no rhyme or reason (to me ) of who got it and who didn't. We are in your same situation. I got it , loaded it in and told my husband to check and he got it on his card also. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
chamima Posted September 17, 2016 #102 Share Posted September 17, 2016 This may be a targeted offer based on location. I'm in California and checked several of our cards and no dice on the Celebrity offer. Only see the $80 off of a $500 purchase if booking through Amex's own travel site. I did see a spend $1000 on Virgin Atlantic and get $200 back so it may take that offer up =) Thanks for the heads up and I'll keep checking before the expiration date. We got that Virgin Atlantic offer also. Great offer but Virgin Atlantic doesn't fly to Michigan. [emoji20] Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
warmwinds Posted September 17, 2016 #103 Share Posted September 17, 2016 I think the offers are completely random. I have used many, but right now I have about 60 that are completely useless to me. Worst one is Aerolineas Argentinas. Hey...maybe time to book a cruise to South America? Link to comment Share on other sites More sharing options...
emileg Posted September 17, 2016 #104 Share Posted September 17, 2016 I think the offers are completely random. I have used many, but right now I have about 60 that are completely useless to me. Worst one is Aerolineas Argentinas. Hey...maybe time to book a cruise to South America? Now that is a great idea. The Infinity does the run from Buenos Aires, Argentina to Valparaiso (near Santiago), Chile and reverse. A truly outstanding cruise. The local wines onboard are very good too. No regrets. Link to comment Share on other sites More sharing options...
beach spring Posted September 17, 2016 #105 Share Posted September 17, 2016 Maadimom, sounds as if we had similar experience with chat person from Amex. My guy denied the offer existed, saying it was thru cruise critic. Now I know he didn't know what that is even as I had to tell him. Then he said he spoke with his supervisor and also no luck there. I kept suggesting he read the (by then three pages) thread before he blew me off. Of course I was not that blunt. Anyway, our chat was interrupted as I had to take a call from dr office. I will continue to follow up on this before deadline. Maybe it is not for my card which is platinum? Still, worth the effort. Especially if both I and my DH can use our individual cards. Thanks to original poster for the heads up. I know from past experience that if you keep checking a website, savings can be found! Link to comment Share on other sites More sharing options...
Islander500 Posted September 18, 2016 #106 Share Posted September 18, 2016 Just did a Live Chat with Amex. After much back & forth, including their repeated insistence that it must a third party offer, I was finally told to check back in 48 hours because it probably wasn't yet loaded into their system. I told them the offer started 2 days ago. The answer was it takes more than 48 hours to upload to their system. To check back later or tomorrow. Then Amex asked me to answer 25 questions about "my experience" with them on Live Chat. Told them to check back in 48 hours when I've downloaded the information. Link to comment Share on other sites More sharing options...
awhcruiser Posted September 18, 2016 #107 Share Posted September 18, 2016 Maadimom, sounds as if we had similar experience with chat person from Amex. My guy denied the offer existed, saying it was thru cruise critic. Now I know he didn't know what that is even as I had to tell him. Then he said he spoke with his supervisor and also no luck there. I kept suggesting he read the (by then three pages) thread before he blew me off. Of course I was not that blunt. Anyway, our chat was interrupted as I had to take a call from dr office. I will continue to follow up on this before deadline. Maybe it is not for my card which is platinum? Still, worth the effort. Especially if both I and my DH can use our individual cards. Thanks to original poster for the heads up. I know from past experience that if you keep checking a website, savings can be found! I got the offer on my platinum card Sent from my Moto G (4) using Forums mobile app Link to comment Share on other sites More sharing options...
maadimom Posted September 18, 2016 #108 Share Posted September 18, 2016 Maadimom, sounds as if we had similar experience with chat person from Amex. My guy denied the offer existed, saying it was thru cruise critic. Now I know he didn't know what that is even as I had to tell him. Then he said he spoke with his supervisor and also no luck there. I kept suggesting he read the (by then three pages) thread before he blew me off. Of course I was not that blunt. Anyway, our chat was interrupted as I had to take a call from dr office. I will continue to follow up on this before deadline. Maybe it is not for my card which is platinum? Still, worth the effort. Especially if both I and my DH can use our individual cards. Thanks to original poster for the heads up. I know from past experience that if you keep checking a website, savings can be found! I checked both platinum cards and both blue cards, and no offers. My DH called and spoke with platinum rep for quite awhile. The guy was completely clueless. He said he couldn't find any references of this offer anywhere. Again, I'm glad someone got to take advantage of this deal. I sure hope it shows up again before we sail. Link to comment Share on other sites More sharing options...
chamima Posted September 18, 2016 #109 Share Posted September 18, 2016 (edited) Just did a Live Chat with Amex. After much back & forth, including their repeated insistence that it must a third party offer, I was finally told to check back in 48 hours because it probably wasn't yet loaded into their system. I told them the offer started 2 days ago. The answer was it takes more than 48 hours to upload to their system. To check back later or tomorrow. Then Amex asked me to answer 25 questions about "my experience" with them on Live Chat. Told them to check back in 48 hours when I've downloaded the information. We both got the offer (s) on our Platinum cards. Last year when everyone was reporting getting this offer and we didn't my husband called Amex to try to get it. He actually got an informed rep who checked and then told him it was a targeted offer - some customers got it and some didn't. She implied that she thought it was random but there was no way she could go into the system and add it. It looks to happen every fall so keep trying this year but if you don't get it try again next fall. Edited September 18, 2016 by chamima Link to comment Share on other sites More sharing options...
Rare Cruise Raider Posted September 18, 2016 #110 Share Posted September 18, 2016 Just got my credit on my statement today. Thanks to the OP for the head's up!! Link to comment Share on other sites More sharing options...
patty1955 Posted September 18, 2016 #111 Share Posted September 18, 2016 Well, since my big box travel agent won't take Amex anymore, I had to book another cruise. Isn't that a shame? Link to comment Share on other sites More sharing options...
CHEZMARYLOU Posted September 18, 2016 #112 Share Posted September 18, 2016 Well, since my big box travel agent won't take Amex anymore, I had to book another cruise. Isn't that a shame? YES, that is a real shame. Poor You! :D Link to comment Share on other sites More sharing options...
rosie#1 Posted September 18, 2016 #113 Share Posted September 18, 2016 I booked shore excursions and I received the confirmation email below. I figured I would give it a shot since I just made my final payment yesterday. If it doesn't work I will cancel them and use a different credit card. "We appreciate you using your Amex Offer at CELEBRITY. Look out for a $150.00 statement credit, which will automatically be applied to your statement if your purchase meets the offer terms." Update: I received the $150 credit yesterday for the shore excursions I charged. Link to comment Share on other sites More sharing options...
watchdiva Posted September 18, 2016 #114 Share Posted September 18, 2016 Our credit showed up today! We have this offer loaded on our other AMEX card and will make another payment next month. Sent from my iPad using Forums mobile app Link to comment Share on other sites More sharing options...
awhcruiser Posted September 18, 2016 #115 Share Posted September 18, 2016 Mine was there as well. Love Amex! Link to comment Share on other sites More sharing options...
macaroni Posted September 18, 2016 #116 Share Posted September 18, 2016 Made the charge on Friday...credit showed up today... Link to comment Share on other sites More sharing options...
SevenSeas1492 Posted September 19, 2016 #117 Share Posted September 19, 2016 I booked shore excursions and I received the confirmation email below. I figured I would give it a shot since I just made my final payment yesterday. If it doesn't work I will cancel them and use a different credit card. "We appreciate you using your Amex Offer at CELEBRITY. Look out for a $150.00 statement credit, which will automatically be applied to your statement if your purchase meets the offer terms." I received the same email from Amex after booking our flights thru Choice Air. Got my fingers crossed!!! Link to comment Share on other sites More sharing options...
cruising in mn Posted September 19, 2016 #118 Share Posted September 19, 2016 Celebrity CruisesSpend $500 or more, get $150 back I just got on chat with Amex about this, I have a platinum, and never got this offer. He told me it only is going to certain people, you cant automatically get it, and you cannot request it either. He said I can wait a few days to see if it gets added, but otherwise nothing to do to get it if I havent already. Darn it! Link to comment Share on other sites More sharing options...
BigB0882 Posted September 19, 2016 #119 Share Posted September 19, 2016 Thanks for the heads up. I just got an American Express that I was interesting in using for the rewards. Hopefully I have this option but since I have never used the card I don't know. Will need to register online and see if it shows up. If so then I will be off to a good start on my rewards. Link to comment Share on other sites More sharing options...
clampsa Posted September 19, 2016 #120 Share Posted September 19, 2016 I checked both platinum cards and both blue cards, and no offers. My DH called and spoke with platinum rep for quite awhile. The guy was completely clueless. He said he couldn't find any references of this offer anywhere. Again, I'm glad someone got to take advantage of this deal. I sure hope it shows up again before we sail. You may have already done this but when I checked I couldn't see it in "all offers" then I changed to "travel" on my offers (I also have a platinum card) and it showed up. Try changing the view to "travel". Good luck! Link to comment Share on other sites More sharing options...
travelingirl70 Posted September 19, 2016 #121 Share Posted September 19, 2016 My credit still hasn't shown up. I made 2 $500 deposits on new cruises the morning of 9/15, then saw this post and immediately added the offer. At that time, the charges were "pending" so the offer was added to my card before they went finally through. I think I had to have the offer there first - missed it by 2 hours. I will wait a few weeks and if nothing shows up, I will just pay another $500 down. This deal is a no brainer! Thanks to the OP for sharing! Link to comment Share on other sites More sharing options...
Bocker3 Posted September 19, 2016 #122 Share Posted September 19, 2016 My credit still hasn't shown up. I made 2 $500 deposits on new cruises the morning of 9/15, then saw this post and immediately added the offer. At that time, the charges were "pending" so the offer was added to my card before they went finally through. I think I had to have the offer there first - missed it by 2 hours. I will wait a few weeks and if nothing shows up, I will just pay another $500 down. This deal is a no brainer! Thanks to the OP for sharing! I think it really is dependent on the purchase date, not the posting date. I have never had an Amex offer take more than 5 days for the credit to appear on my account, so no need to wait 2 weeks. I would not expect to see the credit for a charge made PRIOR to loading the offer to your card. Mike Link to comment Share on other sites More sharing options...
puppyluv1 Posted September 19, 2016 #123 Share Posted September 19, 2016 You may have already done this but when I checked I couldn't see it in "all offers" then I changed to "travel" on my offers (I also have a platinum card) and it showed up. Try changing the view to "travel". Good luck! Also have the platinum card and had the same situation. Didn't see the offer until I changed to travel offers. Link to comment Share on other sites More sharing options...
angelhelly Posted September 19, 2016 #124 Share Posted September 19, 2016 I got in the past 6 months the carnival, Holland america and Royal Caribbean offers.. And of course, since all my future cruises are with celebrity, I do not get that one.. Just my luck. Link to comment Share on other sites More sharing options...
warmwinds Posted September 19, 2016 #125 Share Posted September 19, 2016 Also have the platinum card and had the same situation. Didn't see the offer until I changed to travel offers. I don't understand this. Aren't the Travel Offers just a subset of All Offers? Mine don't seem to be anything different, right now I have 3-4 Travel Offers that are also listed under the 60+ list of all offers. Link to comment Share on other sites More sharing options...
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