When to call the upsell dept. ?

[dna529]

Hi everyone. We are booked on the Epic next month with 2 inside rooms (4 people). It looks like there are at least 15 balconies left and mini suites aren't showing anything but guarantee rates. When should I call or are they even taking calls anymore? Next week we will be 30 days out. Is there any way to tell how many balconies are left? The guarantee rate for insides is cheaper than what we paid, but I don't want to lose my ubp.

 

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[ejnsb]

They told me they release the balconies on the Wednesday prior to the cruise.

 

 

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[Sissaaaaaa]

Hi everyone. We are booked on the Epic next month with 2 inside rooms (4 people). It looks like there are at least 15 balconies left and mini suites aren't showing anything but guarantee rates. When should I call or are they even taking calls anymore? Next week we will be 30 days out. Is there any way to tell how many balconies are left? The guarantee rate for insides is cheaper than what we paid, but I don't want to lose my ubp.

 

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30 days is usually too far to call. Try 2 weeks before sailing.

[watchdiva]

Call them and ask them to send you the upgrade email and then bid on what you want....

 

 

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[MikeyB]

I called the upsell depart 27 days before the cruise at 4:30 pm. The nice woman from NCL told me that they became available after 3:30pm that day.

[MickeyDs]

Call them and ask them to send you the upgrade email and then bid on what you want....

 

 

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The Epic does not participate in the bidding for upgrades process - it still utilizes the Upsell Dpt.

 

OP, I suggest calling 3 weeks out to gauge price and availability. If you're comfortable then book, or wait another week and hope the price has lowered.

[easyboy]

We usually call 2 weeks back. With luck sometimes. Most of the time, not. Depends on the season.

[leen50]

Re: upsell. Never done it. Who do you call? How do you bid? We are sailing 12/04 on Dawn. Inside cabin deck 9 forward. How much do is customary to bid on obstructed OV, or balcony? Appreciate advice.

[leen50]

Re: upsell. Never done it. Who do you call? How do you bid? We are sailing 12/04 on Dawn. Inside cabin deck 9 forward. How much do is customary to bid on obstructed OV, or balcony? Appreciate advice.

Any info on my question would be appreciated. Thanks!

[ravensbad]

Any info on my question would be appreciated. Thanks!

 

You could try searching the forum, there are many threads about both the upsell department as well as the new bidding process.

[katiecat]

Re: upsell. Never done it. Who do you call? How do you bid? We are sailing 12/04 on Dawn. Inside cabin deck 9 forward. How much do is customary to bid on obstructed OV, or balcony? Appreciate advice.

 

1 800 625 4309 NCL upgrade dept.

The bidding program is only on two ships right now Escape & Breakaway???

[luvcruzing]

1 800 625 4309 NCL upgrade dept.

The bidding program is only on two ships right now Escape & Breakaway???

 

Also Getaway.

[FredZiffle]

Any info on my question would be appreciated. Thanks!

 

You could try searching the forum, there are many threads about both the upsell department as well as the new bidding process.

While there are a lot of threads on this topic, the actual $$ quoted are few and far between. I wish there was a thread similar to the cabin info thread where people posted something like this:

 

[ship][From Cabin Category][To Cabin Category][Days Before Cruise][$$]

 

I'm looking for an upsell from an obstructed OV to a Balcony. Do I call three weeks out or three days out? Will I possibly get a better offer three days out? What sort of offers should I expect - $100, $500? I know that there are always going to be factors unique to any specific cruise that influence price, but at least having a starting point of reference would be helpful.

[dexddd]

While there are a lot of threads on this topic, the actual $$ quoted are few and far between. I wish there was a thread similar to the cabin info thread where people posted something like this:

 

[ship][From Cabin Category][To Cabin Category][Days Before Cruise][$$]

 

I'm looking for an upsell from an obstructed OV to a Balcony. Do I call three weeks out or three days out? Will I possibly get a better offer three days out? What sort of offers should I expect - $100, $500? I know that there are always going to be factors unique to any specific cruise that influence price, but at least having a starting point of reference would be helpful.

 

Someone did start a thread like that but I haven't seen it recently nor was much posted on it at the time.