Rare mcatmcat Posted May 22, 2017 #1 Share Posted May 22, 2017 Hi[emoji3] Is room service faster now that a fee is included? In my case it takes from 45-60 mins for them to make the delivery [emoji39] Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Clarea Posted May 22, 2017 #2 Share Posted May 22, 2017 Early reports have not been encouraging. A few reports of of items that should be hot coming lukewarm. Link to comment Share on other sites More sharing options...
Rare Captain Funtime Posted May 22, 2017 #3 Share Posted May 22, 2017 On a recent Empress cruise with the $7.95 charge we tried it twice. Both times it took over an hour. One order was not correct. Total fail. Total ripoff IMHO. Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
Biker19 Posted May 22, 2017 #4 Share Posted May 22, 2017 In their roll out of the new menu and charge, did RCI ever mention "improved" delivery time? Link to comment Share on other sites More sharing options...
Rare shipshape sam Posted May 22, 2017 #5 Share Posted May 22, 2017 Hoping for better results in future since they now charge for a popular amenity to reduce the usage by passengers. I just can't figure Royal and Celebrity out. Promote something and then when used, put restrictions on it and charge for it. :rolleyes: Link to comment Share on other sites More sharing options...
bouhunter Posted May 22, 2017 #6 Share Posted May 22, 2017 Hi[emoji3] Is room service faster now that a fee is included? In my case it takes from 45-60 mins for them to make the delivery [emoji39] Sent from my iPhone using Forums Is this an experiment to see how many posts it will generate? Link to comment Share on other sites More sharing options...
Rare shipshape sam Posted May 23, 2017 #7 Share Posted May 23, 2017 Is this an experiment to see how many posts it will generate? LOL. Could be. Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted May 23, 2017 #8 Share Posted May 23, 2017 Ordered room service in Rhapsody. Came in 25 minutes Sent from my HTC One_M8 using Forums mobile app Link to comment Share on other sites More sharing options...
kirbyl Posted May 23, 2017 #9 Share Posted May 23, 2017 I was on the Allure in April the second week after they rolled out the new room service [emoji19]. Unfortunately the food quality was often subpar and took about 45 minutes to be delivered. Breakfast never arrived within the time window we requested (either 30 mins early or almost an hour late). The one afternoon that we had lunch it took 45 minutes. Almost every time we ordered the order was incomplete or just wrong altogether. Not worth the $7.95 in my opinion. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
mark2fly1034 Posted May 23, 2017 #10 Share Posted May 23, 2017 Probably not as they are all on the pool deck now busy being lifeguards Link to comment Share on other sites More sharing options...
grapau27 Posted May 23, 2017 #11 Share Posted May 23, 2017 Probably not as they are all on the pool deck now busy being lifeguards We usually use room service for breakfast 7.30-8.00 am and normally we get a phone call around 7.30 to say room service on the way and around 3 minutes later the waiter turns up with breakfast. We did this on Independence 28th April and the same thing happened as normal. Link to comment Share on other sites More sharing options...
somerandomidiot Posted May 24, 2017 #12 Share Posted May 24, 2017 Still takes them about 45 mins to an hour even with the fee. Link to comment Share on other sites More sharing options...
grapau27 Posted May 24, 2017 #13 Share Posted May 24, 2017 Still takes them about 45 mins to an hour even with the fee. Lol like your name tag. I have never experienced any delays in fact our breakfasts always turn up nearer the earliest time. We get RS breakfast every day and i always give $3 tip every time even with the new charge so maybe that's why I don't experience the same as you. Link to comment Share on other sites More sharing options...
Thorben-Hendrik Posted May 24, 2017 #14 Share Posted May 24, 2017 You give them several hours of notice before your breakfast arrives.....as you put it put the night before! You are comparing apples and oranges try ordering something during the day or order breakfast without notice at 7.30! Link to comment Share on other sites More sharing options...
grapau27 Posted May 24, 2017 #15 Share Posted May 24, 2017 You give them several hours of notice before your breakfast arrives.....as you put it put the night before!You are comparing apples and oranges try ordering something during the day or order breakfast without notice at 7.30! Why? My wife takes ages to get ready so Breakfast on the balcony is brilliant for us so i always order the night before. This is the only time i use room service. Link to comment Share on other sites More sharing options...
Thorben-Hendrik Posted May 24, 2017 #16 Share Posted May 24, 2017 You just do not get the point.......:rolleyes: How can you judge if they are fast or slow when you have NO data point to compare!:whiskey-glass: Link to comment Share on other sites More sharing options...
lbjen Posted May 24, 2017 #17 Share Posted May 24, 2017 Why? My wife takes ages to get ready so Breakfast on the balcony is brilliant for us so i always order the night before.This is the only time i use room service. They meant that you can't compare ordering it the night before with ordering it right when you want it. Thats great that you get yours when you want it because you order it the night before, but that's not what they were asking about. Link to comment Share on other sites More sharing options...
Thorben-Hendrik Posted May 24, 2017 #18 Share Posted May 24, 2017 He is not going to get it....no matter how hard you try... Link to comment Share on other sites More sharing options...
grapau27 Posted May 24, 2017 #19 Share Posted May 24, 2017 They meant that you can't compare ordering it the night before with ordering it right when you want it. Thats great that you get yours when you want it because you order it the night before, but that's not what they were asking about. But why should i concern myself,i organise it the night before like they ask if you want to leave it to the last minute,Tough!! The only time i use room service is for breakfast and i give the half hour time slot and they are always nearer the earier time and i always get a phone call to say it is on its way. Link to comment Share on other sites More sharing options...
Thorben-Hendrik Posted May 24, 2017 #20 Share Posted May 24, 2017 Yes we know! That like the problem when you have 5 alarm-clocks and have to get up at 7am!:p You should be in politics!;p Link to comment Share on other sites More sharing options...
grapau27 Posted May 24, 2017 #21 Share Posted May 24, 2017 He is not going to get it....no matter how hard you try... I don't know what your problem is. Why should i wait till morning to order and be unprepared like you. I always have breakfast around 7.30 at home and i love a full English breakfast and breakfast on our balcony so why why why should i listen to your boring drivel. Get a life this suits me perfectly and room service IMO are fantastic thats why i always give an extra $3 tip. Link to comment Share on other sites More sharing options...
grapau27 Posted May 24, 2017 #22 Share Posted May 24, 2017 Yes we know!That like the problem when you have 5 alarm-clocks and have to get up at 7am!:p You should be in politics!;p No i never have a problem in getting up!! Link to comment Share on other sites More sharing options...
grapau27 Posted May 24, 2017 #23 Share Posted May 24, 2017 You just do not get the point.......:rolleyes: How can you judge if they are fast or slow when you have NO data point to compare!:whiskey-glass: I get the point but if i know what i want and when i want it i don't need to wait till the last minute to order it and potentially wait for 45-60 minutes with the likes of you.lol Link to comment Share on other sites More sharing options...
Thorben-Hendrik Posted May 24, 2017 #24 Share Posted May 24, 2017 Try ordering lunch or dinner for the next day........;p Link to comment Share on other sites More sharing options...
somerandomidiot Posted May 24, 2017 #25 Share Posted May 24, 2017 I get the point but if i know what i want and when i want it i don't need to wait till the last minute to order it and potentially wait for 45-60 minutes with the likes of you.lol how am i supposed to know in advance, that im gonna wake up at 2 am due to a full bladder, with an intense hankering for a burger with fries, some wings and a quesadilla? :P Link to comment Share on other sites More sharing options...
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