What happened to my cruise? It seems to have disappeared!

[sydsmom2034]

I have booked the Summit Sept 23 2018 for the New England/Canada cruise. Their website is now only showing the Sept 9. Should I panic? Does this mean it has been chartered and they will be kicking me off the ship? Should I try to get on the Sept 9 cruise? Help! I need advice.

[cruisegeek2017]

Visit https://www.celebritycruises.com and check your reservations there.

[jelayne]

I can find your cruise available for booking on some large TA sites. There are very few cabins available. Some categories are not available, some are guarantee only or have only a handful of cabins. X could have it off the website as they assess inventory.

[PROCRUISE]

As cruisegeek2017 mentioned, just go to X website and check, cruise planner. I'm on this same 9/23/18 cruise and it shows up on my cruise planner. With Celebrity, anything can and does happen on their less than perfect website.

[sydsmom2034]

Thanks for your replies, I feel much better. The website crashed when I tried to find my reservation, but I will try tomorrow and hope for the best.:D

[ChiSloop]

Your cruise is on the Celebrity website. You have to hit "Change date" to find it. Only oceanview and inside cabins remain.

[Bo1953]

Have you tried your Roll Call??? Surely that would be the first place (outside of your TA or X) this type of info...

 

bon voyage

[sydsmom2034]

God bless you all for your wonderful replies. I did find my roll call and found out lots of things from them as well. Whew!! I will calm down now and just enjoy thinking about getting on that ship:)

[ScubesDad]

We experienced a similar issue this past spring with our Reflection Aug 20/18 cruise. On the -X- website the cruise kept disappearing from inventory. After the third time I called in July and inquired about the possibility of the ship being chartered. I was assured that was not the case. last week I received an email from my TA advising that -X- notified them the ship had been chartered and our reservation was cancelled. Fortunately we were on board Reflection and we were able to make changes immediately.

Just sharing our experience, from now on I will trust my instinct and not rely on any information provided by -X-.

[jomf]

I have booked the Summit Sept 23 2018 for the New England/Canada cruise. Their website is now only showing the Sept 9. Should I panic? Does this mean it has been chartered and they will be kicking me off the ship? Should I try to get on the Sept 9 cruise? Help! I need advice.

 

We are booked on this cruise as well. A couple of UK travel agents are selling this through newspaper adverts. It seems to be very popular! So we are hoping that the lack of availability is due to its popularity not it having been chartered!

[sydsmom2034]

We are booked on this cruise as well. A couple of UK travel agents are selling this through newspaper adverts. It seems to be very popular! So we are hoping that the lack of availability is due to its popularity not it having been chartered!

 

Yes someone else explained to me how to find the cruise on the website and practically everything is sold out. I'm hoping that's why it's hard to find, not much availability:)