Timing of Upsells

[aaaaa]

Good day,

 

Approximately how long before departure might a guest be offered an upsell? Only after final payment? Thanks for any insight.

[Noxequifans]

Most probably after final payment when O gets a good sense of the revenue for the bookings. But a sailing with low bookings might stimulate upsell activity before payment.

[YoHoHo]

*IF* there is one for your cruise and IF in your category and IF offered to you, it could come before or after final payment.

 

The important thing is if you are interested in upsells to give authorization to your TA to accept an offer given certain parameters, for example from your category to the next category for up to $XX. That way you won't miss a good offer as they can go quickly, or not so quickly.

 

Offers can be made and not accepted, and then made again at a better price. So the first offer might not be the only offer. Then again that first offer could be sufficient to get someone else to take it.

 

I'm only suggesting the above as a strategy to not miss an upsell.

[JoePDX]

We got our offer about four weeks before our departure for a cruise this past April. We went from an F to an A2.

 

Joe

[ORV]

We got our offer about four weeks before our departure for a cruise this past April. We went from an F to an A2.

 

Joe

 

We got one 90 days out recently. I can't remember them all.

[GICNJC]

We had three offers from 45 days out to week before. We rejected first, accepted 2nd and passed on third.