Butterbean1000 Posted December 21, 2017 #1 Share Posted December 21, 2017 My daughter gave us $100 in cruise cash for Christmas. It hasn't showed up on our booking. When should we expect to see it? Sent from my SAMSUNG-SM-T377A using Forums mobile app Link to comment Share on other sites More sharing options...
Athankfulheart Posted December 21, 2017 #2 Share Posted December 21, 2017 I have purchased cruise cash and gift certificates for photos for friends and if I remember correctly, it showed up on thier onboard acct and not thier website acct. Sent from my SM-N920V using Forums mobile app Link to comment Share on other sites More sharing options...
Rare sparks1093 Posted December 21, 2017 #3 Share Posted December 21, 2017 Since you didn't purchase it you probably won't see it in your booking. It should be on your account when you board, although you might need a trip to Guest Services to verify it's there (our cruise cash did not show up on the kiosk, but GS confirmed it was on the account. As we spent money onboard the overall balance remained zero as credits were added to cover what was spent.) Link to comment Share on other sites More sharing options...
Schoifmom Posted December 21, 2017 #4 Share Posted December 21, 2017 You won't see it until you board. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Butterbean1000 Posted December 21, 2017 Author #5 Share Posted December 21, 2017 I've been checking our on board account. I hate to think there is no other way to verify it's there until you get on the ship. Sent from my SAMSUNG-SM-T377A using Forums mobile app Link to comment Share on other sites More sharing options...
sw33twif3 Posted December 21, 2017 #6 Share Posted December 21, 2017 I actually purchased Cruise Cash with points on my Carnival Card. I called and asked about when I would appear on my Sail and Sign account and was told I would see when I board. Link to comment Share on other sites More sharing options...
bobandsherry Posted December 21, 2017 #7 Share Posted December 21, 2017 Our friend sent cruise cash, you'll have letter in your room with info on who sent and how much. Sent from my LG-H872 using Tapatalk Link to comment Share on other sites More sharing options...
lohgan Posted December 21, 2017 #8 Share Posted December 21, 2017 My uncle sent $50 cruise cash and I just saw it this morning on the website. Link to comment Share on other sites More sharing options...
Rare sparks1093 Posted December 21, 2017 #9 Share Posted December 21, 2017 I've been checking our on board account. I hate to think there is no other way to verify it's there until you get on the ship. Sent from my SAMSUNG-SM-T377A using Forums mobile app You've been checking your online account, you can't check your onboard account until you're on the ship.:) Link to comment Share on other sites More sharing options...
klfrodo Posted December 21, 2017 #10 Share Posted December 21, 2017 I've been checking our on board account. I hate to think there is no other way to verify it's there until you get on the ship. Sent from my SAMSUNG-SM-T377A using Forums mobile app You can't check your "On Board" account until you are on board the ship. You are checking your "On Line" account. It will show when you board the ship. However, mistakes can and will occasionally happen. That's why I take copies of all e-mail and/or receipts with me. When something does come up,,, we can get it resolved immediately. Link to comment Share on other sites More sharing options...
Butterbean1000 Posted December 21, 2017 Author #11 Share Posted December 21, 2017 You can't check your "On Board" account until you are on board the ship. You are checking your "On Line" account. It will show when you board the ship. However, mistakes can and will occasionally happen. That's why I take copies of all e-mail and/or receipts with me. When something does come up,,, we can get it resolved immediately. It shows my "on board credit". I have other money on it I can see. I guess Cruise Cash is different. Sent from my SM-G950U using Forums mobile app Link to comment Share on other sites More sharing options...
Schoifmom Posted December 21, 2017 #12 Share Posted December 21, 2017 It shows my "on board credit". I have other money on it I can see. I guess Cruise Cash is different. Sent from my SM-G950U using Forums mobile app Yes, CC is different than OBC. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
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