Lady Hudson Posted January 10, 2018 #101 Share Posted January 10, 2018 I heard it was OPP level 3. Not sure it is the worst one but it is a bad one and the crew have to work significantly overtime to sanitize the ship, serve food etc. Add that to the technical problems, and it seems like the ship from hell at the moment. Not the ship from hell. Yes, staff is working overtime and I feel for them. But activities onboard and ship is operating as close to normal as possible. Grandeur is an older ship and is now having some mechanical issues. But so did Anthem a few months ago when we had another unscheduled stop in PC. Ships, like cars, need repairs from time to time. And no one can choose when that happens. The delay is inconvenient for sure but most seem to be handling very well. Katherine Link to comment Share on other sites More sharing options...
donh1 Posted January 10, 2018 #102 Share Posted January 10, 2018 They DID provide in writing via email that we would receive 50% back (exclusive of taxes and fees) as refundable onboard credit. Anything we don't spend gets refunded to the credit card. Not sure why people are suggesting other things. Sent from my iPhone using Forums This is the second time around defending RCCL. I was the one who said there was no offer for compensation for a future cruise and it was implied that RCCL was generous to allow me to cancel my cruise. I disagree which certainly I have a right to do. I paid for something they were not able to provide. They are getting the last nautical miles out of an old clunker. Makes good business sense to do this but in the process they run the risk of pissing off their customers. Actually got a call today from RCCL trying to sell me a future cruise with no offer of some form of incentive. Needless to say I was definitely not interested. Life is full of choices. Link to comment Share on other sites More sharing options...
Lady Hudson Posted January 10, 2018 #103 Share Posted January 10, 2018 I guess they must have fixed the malfunctioning rudder? Captain Thor just announced that we will be leaving soon for Baltimore with arrival Saturday morning. I am assuming problem has been fixed. Link to comment Share on other sites More sharing options...
Mcdonaldbam Posted January 10, 2018 #104 Share Posted January 10, 2018 PC webcam showing her pulling away right now. Link to comment Share on other sites More sharing options...
Clarea Posted January 10, 2018 #105 Share Posted January 10, 2018 Captain Thor just announced that we will be leaving soon for Baltimore with arrival Saturday morning. I am assuming problem has been fixed. I guess you will know it's fixed if you don't have tugs taking you all the way to the pier. Link to comment Share on other sites More sharing options...
rpmljm Posted January 11, 2018 #106 Share Posted January 11, 2018 I heard it was OPP level 3. Not sure it is the worst one but it is a bad one and the crew have to work significantly overtime to sanitize the ship, serve food etc. Add that to the technical problems, and it seems like the ship from hell at the moment. Sorry...What does OPP stand for? Link to comment Share on other sites More sharing options...
CruiseKeeper Posted January 11, 2018 Author #107 Share Posted January 11, 2018 I am on gs right now in pc. There is norovirus onboard. Other passengers told us they or their companions have been quarantined. Shops are closed and the buffet is no longer self serve. For the rudder problem rc is only offering $200 for domestic flights and $300 for international flights. For those on board: just keep trying because the staff onboard finally agreed to reimburse more for us after we made a scene. :mad: Shops are closed only because we are in port. I watched sail away after dark, approximately 6:00. Shops will open when we are out to sea as usual. Link to comment Share on other sites More sharing options...
Coralc Posted January 11, 2018 #108 Share Posted January 11, 2018 (edited) Sorry...What does OPP stand for? The PP is Passenger Protection as I recall, I think the O is operational? I asked them on one cruise if it was "other passengers puking" ? It just refers to the sanitation procedure levels. You will probably see the bleach people out tonight. Edited January 11, 2018 by Coralc Link to comment Share on other sites More sharing options...
baton1818 Posted January 11, 2018 #109 Share Posted January 11, 2018 We had to leave the ship this morning because we couldn’t stay until Saturday due to work. The ship wasn’t a happy place: technical issues , the virus, but mostly how they were treating hundreds of passengers who either didn’t want to get sick and were anxious to get off or/and those who just needed to be home on time. People were crying at the guest services, it was very upsetting. After hours of negotiations they finally agreed to reimburse our flights and provided a shuttle. Other than that no reimbursement or anything was offered. We are so happy to be out of the ship HEALTHY. The last few days very difficult for many. I hope you guys will have a better experience. Link to comment Share on other sites More sharing options...
obxtoy Posted January 11, 2018 #110 Share Posted January 11, 2018 There is Noro onboard. I am a B2Ber. First notice was about late boarding on Thursday due to enhanced cleaning. Then onboard we got info about steering issues. Then info about not getting into Baltimore until Sat. More info to come at 12:30 today. Katherine Onboard as well. Lady Hudson is correct. Everyone is sanitizing everything 5 or 6 times a day that I see. Was a great cruise. Now I just want it over with. Very rocky on this ship right now at 12:15 am Thursday the 11th. Even the soda machines have attendants to give us soda fills. Compasses are not in the case on the wall to pick up down by the guest services. Starbucks won’t take our sea passes they just have us show it to them. I keep praying my or my family doesn’t get sick. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
trenton107 Posted January 11, 2018 #111 Share Posted January 11, 2018 Everyone has a right to their own experience, but I'm still having a great time. I firmly believe that the biggest determining factor for whether you have a good time or not is your own attitude. They're still feeding me good food, I can still get alcohol when I want it, the toilets all work and I'm washing my hands every chance I get. It could be a ton worse (I could be one of the ones having to clean the ship or listen to people complain - some about totally justifiable things and others about trivial things in hopes of getting something free out of the cruise line). They can't control the weather and they have a lot less to do with noro outbreaks than the passengers do. It might even get sunny for part of today - I've got hopes :) Link to comment Share on other sites More sharing options...
CruiseKeeper Posted January 11, 2018 Author #112 Share Posted January 11, 2018 We too are having a great cruise. :cool: Besides, I’d rather be here than home shoveling snow. Link to comment Share on other sites More sharing options...
SchoolNurseMom Posted January 11, 2018 #113 Share Posted January 11, 2018 Trenton and CruiseKeeper~ I couldn't agree more! Enjoy! Link to comment Share on other sites More sharing options...
Coralc Posted January 11, 2018 #114 Share Posted January 11, 2018 OPP = Outbreak Prevention Plan Level 3 is a bad one and means that the crew have to do a lot of extra sanitation work to avoid a full outbreak. Thank you for the correction. I was afraid that I wasn't remembering it correctly. Link to comment Share on other sites More sharing options...
johnlcruise Posted January 11, 2018 #115 Share Posted January 11, 2018 Everyone has a right to their own experience, but I'm still having a great time. I firmly believe that the biggest determining factor for whether you have a good time or not is your own attitude. They're still feeding me good food, I can still get alcohol when I want it, the toilets all work and I'm washing my hands every chance I get. It could be a ton worse (I could be one of the ones having to clean the ship or listen to people complain - some about totally justifiable things and others about trivial things in hopes of getting something free out of the cruise line). They can't control the weather and they have a lot less to do with noro outbreaks than the passengers do. It might even get sunny for part of today - I've got hopes :) WELL SAID. A cruise is what you make out of it. As they say.. Ship Happens.:D Link to comment Share on other sites More sharing options...
#1cruiseaholic Posted January 11, 2018 #116 Share Posted January 11, 2018 On the Grandeur and still doing well. Do any of the seasoned cruisers know if we would get two extra points for this cruise toward our nextlevel? Link to comment Share on other sites More sharing options...
F27TW Posted January 11, 2018 #117 Share Posted January 11, 2018 I know, history is so boring. Outer space is so out of style. Who wants to learn stuff? Who could possibly be interested in this garbage? Pardon me while I go back to trolling instagram. Sent from my iPhone using Forums See? We agree ! Link to comment Share on other sites More sharing options...
CruiseKeeper Posted January 11, 2018 Author #118 Share Posted January 11, 2018 On the Grandeur and still doing well. Do any of the seasoned cruisers know if we would get two extra points for this cruise toward our nextlevel? After questioning the Loyalty Ambassador, we heard that we will not be earning the extra points. Link to comment Share on other sites More sharing options...
Biker19 Posted January 11, 2018 #119 Share Posted January 11, 2018 ^ that sucks and is not what they have done in the past. Link to comment Share on other sites More sharing options...
CruiseKeeper Posted January 11, 2018 Author #120 Share Posted January 11, 2018 (edited) ^ that sucks and is not what they have done in the past. I have to admit I was disappointed. Edited January 11, 2018 by CruiseKeeper Link to comment Share on other sites More sharing options...
ONECRUISER Posted January 11, 2018 #121 Share Posted January 11, 2018 After questioning the Loyalty Ambassador, we heard that we will not be earning the extra points. Not usually get extra points but can and has happen. It's worked out both ways when situation happened to me. I've got points when wasn't supposed to so never know. Good Luck... Link to comment Share on other sites More sharing options...
ETski Posted January 11, 2018 #122 Share Posted January 11, 2018 Just my thought on the extra 2 points. If you didn't pay for two extra days why would Royal give you two extra points? I would certainly be happy getting two extra days. If its free it's for me LOL This cruise experienced bad weather, noro and now mechanical issue. For many not the best cruise. But there are some things that we can not control. I have experienced the opposite. Many yrs back Explorer came in a day late because the Captain chose to return to a port to take a sick passenger back. We were on the next cruise and our cruise was shortened by one day. They did give us the extra point and gave us some onboard credit for the day missed. We were happy with this. Yes some rearranging had to be done for most. No one asked for discounts for next cruise etc. I am sure the patient's family was happy with the Captains decision to go back. Right decision was made. Link to comment Share on other sites More sharing options...
Retired LEO Posted January 11, 2018 #123 Share Posted January 11, 2018 After questioning the Loyalty Ambassador, we heard that we will not be earning the extra points. The Loyalty Ambassadors don't know. It's a corporate decision. I asked the same thing on a shortened Majesty cruise due to their relief efforts and was told no. They gave us the extra point. The Liberty and Oasis did the same. You'll get your extra points. Link to comment Share on other sites More sharing options...
#1cruiseaholic Posted January 11, 2018 #124 Share Posted January 11, 2018 Thanks for the feedback. I understand that we are doing two extra days, but this was due to a royal mechanical problem and not weather related. There were things planned when we got home that now we can not attend. I would not expect any monetary enumeration but since these were indeed two days that I sailed felt that two points was fair. Link to comment Share on other sites More sharing options...
trenton107 Posted January 11, 2018 #125 Share Posted January 11, 2018 We got the link to the end of cruise survey today :) Some of the systems certainly just run on schedule. Link to comment Share on other sites More sharing options...
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