soloadventurer Posted February 12, 2018 #1 Share Posted February 12, 2018 On the phone to Celebrity UK this morning regarding problems with "my celebrity" profile update & captains club number prompt Still not sorted but after a Rep spoke to their IT dept she was informed ( then informed me ) My Celebrity is looking like it will be replaced in April and testing on a new site starts tomorrow. Link to comment Share on other sites More sharing options...
Tiggertastic Posted February 12, 2018 #2 Share Posted February 12, 2018 Thank goodness. It fails on me very time I try to use it. It keeps taking a vacation. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
miched Posted February 12, 2018 #3 Share Posted February 12, 2018 From The Who Won't Get Fooled Again" We'll be fighting in the streets With our children at our feet And the morals that they worship will be gone And the men who spurred us on Sit in judgement of all wrong They decide and the shotgun sings the song I'll tip my hat to the new constitution Take a bow for the new revolution Smile and grin at the change all around Pick up my guitar and play Just like yesterday Then I'll get on my knees and pray We don't get fooled again The change, it had to come We knew it all along We were liberated from the fold, that's all And the world looks just the same And history ain't changed 'Cause the banners, they are flown in the last war I'll tip my hat to the new constitution Take a bow for the new revolution Smile and grin at the change all around Pick up my guitar and play Just like yesterday Then I'll get on my knees and pray We don't get fooled again No, no! I'll move myself and my family aside If we happen to be left half alive I'll get all my papers and smile at the sky Oh I know that the hypnotized never lie Do ya? There's nothing in the streets Looks any different to me And the slogans are replaced, by the bye And a parting on the left Is now a parting on the right And the beards have all grown longer overnight I'll tip my hat to the new constitution Take a bow for the new revolution Smile and grin at the change all around Pick up my guitar and play Just like yesterday Then I'll get on my knees and pray We don't get fooled again Don't get fooled again No, no! Meet the new boss Same as the old boss Been hearing the same song from Celebrity for years. Happy cruising 🌊🚢🇺🇸🌅 Link to comment Share on other sites More sharing options...
gerelmx Posted February 12, 2018 #4 Share Posted February 12, 2018 On the phone to Celebrity UK this morning regarding problems with "my celebrity" profile update & captains club number prompt Still not sorted but after a Rep spoke to their IT dept she was informed ( then informed me ) My Celebrity is looking like it will be replaced in April and testing on a new site starts tomorrow. I have been leading for some time with the following problem, and even though I call the CC they tell me not to worry that everything is fine or to contact my travel agent: Celebrity says my name does not match in the Captain's Club and on Reservations, when this is not true and verified by themselves. Those who developed the new site are novices with no experience in the field and also I believe Celebrity computers are full of Gremlins. Link to comment Share on other sites More sharing options...
cltnccruisers Posted February 12, 2018 #5 Share Posted February 12, 2018 I have been leading for some time with the following problem, and even though I call the CC they tell me not to worry that everything is fine or to contact my travel agent: Celebrity says my name does not match in the Captain's Club and on Reservations, when this is not true and verified by themselves.Those who developed the new site are novices with no experience in the field and also I believe Celebrity computers are full of Gremlins. Celebrity and RCL are getting what they paid for with second rate developers and we get to suffer for it. There have been a few areas in which the site seems to be improving but overall it's still pretty bad. Link to comment Share on other sites More sharing options...
kevinyork Posted February 12, 2018 #6 Share Posted February 12, 2018 We just got back from our first land Holliday after 9 years of cruising, it was with a major UK tour operator and I was seriously impressed with their IT in terms of handling both my booking and administration of my holiday once booked. Everything worked flawlessly and as a result it encouraged me to view the site more often and indeed book excursions on their site. Their App worked just as well and was intuitive and reliable. RCI are woefully behind on their IT. I’m sure this has evolved from a time when they thought “most of our cruises are too old to use IT”but how things have changed. Imagine a Celebrity app where it remembered your details without the need to keep logging in and you could buy dining, Internet, excursions with ease........that’s where RCI should be now instead of constantly playing catch up. Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
cruising teacher Posted February 12, 2018 #7 Share Posted February 12, 2018 Given that they are “fixing” My Celebrity I took the precaution of printing out my sailing history ;p Link to comment Share on other sites More sharing options...
cltnccruisers Posted February 12, 2018 #8 Share Posted February 12, 2018 We just got back from our first land Holliday after 9 years of cruising, it was with a major UK tour operator and I was seriously impressed with their IT in terms of handling both my booking and administration of my holiday once booked. Everything worked flawlessly and as a result it encouraged me to view the site more often and indeed book excursions on their site. Their App worked just as well and was intuitive and reliable. RCI are woefully behind on their IT. I’m sure this has evolved from a time when they thought “most of our cruises are too old to use IT”but how things have changed. Imagine a Celebrity app where it remembered your details without the need to keep logging in and you could buy dining, Internet, excursions with ease........that’s where RCI should be now instead of constantly playing catch up. Sent from my iPad using Tapatalk 19 trips 0 ports? :D Link to comment Share on other sites More sharing options...
Silkroad Posted February 12, 2018 #9 Share Posted February 12, 2018 OMG. More “improvements” that typically “fix” the thing we don’t need, but break/delete/introduce errors to the things we find essential:mad: Miched, great song, and I’m sick of all the bosses. Cruising teacher, brilliant idea. Link to comment Share on other sites More sharing options...
Rare chemmo Posted February 12, 2018 #10 Share Posted February 12, 2018 Given that they are “fixing” My Celebrity I took the precaution of printing out my sailing history ;p We screenshot everything to do with X! Link to comment Share on other sites More sharing options...
Silkroad Posted February 12, 2018 #11 Share Posted February 12, 2018 We screenshot everything to do with X! We do the same. Screen shot or print. In fact, I just did a new screen shot of sailing history and current bookings, including today’s date, just in case. We do the same with airlines. Link to comment Share on other sites More sharing options...
cltnccruisers Posted February 12, 2018 #12 Share Posted February 12, 2018 We do the same. Screen shot or print. In fact, I just did a new screen shot of sailing history and current bookings, including today’s date, just in case. We do the same with airlines. My wife includes all printouts in a binder that will be in our carry-on. Since we plan to look into booking our next cruise on board she even has the details for all those possibilities. Kind of cruise scrap:Dbooking. Link to comment Share on other sites More sharing options...
Lastdance Posted February 12, 2018 #13 Share Posted February 12, 2018 We do the same. Screen shot or print. In fact, I just did a new screen shot of sailing history and current bookings, including today’s date, just in case. We do the same with airlines. It is so sad that nowadays that we have to do the jobs of everyone, along with our own. It only seems to get worse. I had an incident with OBC and thankfully, I had my paperwork. Now if my $500 is finally credited after a month, that will be a miracle. I do believe in miracles! Link to comment Share on other sites More sharing options...
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