Avonmill2 Posted March 16, 2018 #1 Share Posted March 16, 2018 i am having difficulty printing off my express pass for an upcoming sailing in May. I have managed to get my husbands printed off but cannot get my own done. This is only the second time sailing with celebrity as we would normally sail with Royal but liked the itinerary on this cruise. I have always been able to reprint on Royal but for the life of me can't fathom this website out. Any help grately appreciated. Thanks Link to comment Share on other sites More sharing options...
gerelmx Posted March 16, 2018 #2 Share Posted March 16, 2018 i am having difficulty printing off my express pass for an upcoming sailing in May. I have managed to get my husbands printed off but cannot get my own done. This is only the second time sailing with celebrity as we would normally sail with Royal but liked the itinerary on this cruise. I have always been able to reprint on Royal but for the life of me can't fathom this website out. Any help grately appreciated. Thanks Try Login directly to the check in with your booking data, not with your celebrity account Link to comment Share on other sites More sharing options...
Laticsforlife Posted March 16, 2018 #3 Share Posted March 16, 2018 Isn't there only 1 Xpress pass per booking, my wife's name is mentioned on the one set of paper I printed? Sent from my Redmi Note 4 using Forums mobile app Link to comment Share on other sites More sharing options...
CashewNuts Posted March 16, 2018 #4 Share Posted March 16, 2018 Isn't there only 1 Xpress pass per booking, my wife's name is mentioned on the one set of paper I printed? I think that's true only if you share the same onboard expense account. Link to comment Share on other sites More sharing options...
Laticsforlife Posted March 16, 2018 #5 Share Posted March 16, 2018 Ah that's true in our case so that might explain it Link to comment Share on other sites More sharing options...
Orator Posted March 16, 2018 #6 Share Posted March 16, 2018 Not something to worry about. Just take the one you received with you. In the worst case they will ask you to provide more information at check in. Link to comment Share on other sites More sharing options...
miched Posted March 17, 2018 #7 Share Posted March 17, 2018 The last few cruises I have had problems with the print out. The pass would come out as if the paper was jammed. I had to call X each time and they sent me a PDF. I don’t know if it is because the new format doesn’t support a IPad or if it is just web problems that X has always had. Happy cruising 🌊🚢🇺🇸🌅 Link to comment Share on other sites More sharing options...
Mosttoyswin Posted March 17, 2018 #8 Share Posted March 17, 2018 The last few cruises I have had problems with the print out. The pass would come out as if the paper was jammed. I had to call X each time and they sent me a PDF. I don’t know if it is because the new format doesn’t support a IPad or if it is just web problems that X has always had. Happy cruising [emoji305][emoji568][emoji631][emoji560] I think it is an iPad issue. I had the same issue, moved to my desktop and it printed out fine. Same printer and about 5 minutes apart. Link to comment Share on other sites More sharing options...
Avonmill2 Posted March 17, 2018 Author #9 Share Posted March 17, 2018 Thank you for all the answers. I have also tried our pc at home and still no joy. I may try downloading Firefox and giving it a go. Or just take hubbies and hope for the best. Link to comment Share on other sites More sharing options...
CHEZMARYLOU Posted March 17, 2018 #10 Share Posted March 17, 2018 Thank you for all the answers. I have also tried our pc at home and still no joy. I may try downloading Firefox and giving it a go. Or just take hubbies and hope for the best. If your name is also on the express pass then you will not need a separate pass for you. Link to comment Share on other sites More sharing options...
davekathy Posted March 17, 2018 #11 Share Posted March 17, 2018 Thank you for all the answers. I have also tried our pc at home and still no joy. I may try downloading Firefox and giving it a go. Or just take hubbies and hope for the best. Even if both of you didn't have your express pass you still will be checked in. It may take a few minutes longer. Not to worry. Link to comment Share on other sites More sharing options...
helen haywood Posted March 17, 2018 #12 Share Posted March 17, 2018 I have always been able to reprint on Royal but for the life of me can't fathom this website out. If you could actually fathom Celebrity's website out I would have grave concerns for your sanity. Link to comment Share on other sites More sharing options...
bigbenboys Posted March 17, 2018 #13 Share Posted March 17, 2018 If you could actually fathom Celebrity's website out I would have grave concerns for your sanity.Well we are in Hong Kong now. We are getting on the millennium today and I left our express pass at home. I had filled everything out. But for some reason I was unable to print the pass. TA said all will be fine. I can't understand why Celebrity would not let me print out the express pass after closing registration. I know now that I'll email our express pass to myself in the future. Sent from my XT1635-01 using Forums mobile app Link to comment Share on other sites More sharing options...
bighairtexan Posted March 18, 2018 #14 Share Posted March 18, 2018 If you could actually fathom Celebrity's website out I would have grave concerns for your sanity. OMG let me give you a BIG AMEN SISTER!!! ;p:eek: Link to comment Share on other sites More sharing options...
bigbenboys Posted March 18, 2018 #15 Share Posted March 18, 2018 Well we are in Hong Kong now. We are getting on the millennium today and I left our express pass at home. I had filled everything out. But for some reason I was unable to print the pass. TA said all will be fine. I can't understand why Celebrity would not let me print out the express pass after closing registration. I know now that I'll email our express pass to myself in the future. Update. We are now on our cruise ship. No buddy asked for our express pass. We did not have any problems getting on board. :D Link to comment Share on other sites More sharing options...
bigbeergut Posted March 18, 2018 #16 Share Posted March 18, 2018 Ah that's true in our case so that might explain it There's the fix! Just get your husband to pay for all of your expenses with his CC and you'll be all set. :) Link to comment Share on other sites More sharing options...
Laticsforlife Posted March 18, 2018 #17 Share Posted March 18, 2018 Haha, always been the way! Sent from my Redmi Note 4 using Forums mobile app Link to comment Share on other sites More sharing options...
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