amcb Posted July 11, 2018 #1 Share Posted July 11, 2018 Hi All. I sent an email about 5 days ago to the concierge on Grandeur with a couple of questions, but haven’t heard back yet. We are sailing on the 19th. I know they are going through a transition, but I wanted to see if anyone had a sense of when I could expect a response. Thanks so much, :) Amcb Link to comment Share on other sites More sharing options...
Paulxyz2004 Posted July 11, 2018 #2 Share Posted July 11, 2018 Sometime after the 14th. Link to comment Share on other sites More sharing options...
spookwife Posted July 11, 2018 #3 Share Posted July 11, 2018 they do not start working on your cruise until about half way through the one immediately prior. Link to comment Share on other sites More sharing options...
RFerrington Posted July 11, 2018 #4 Share Posted July 11, 2018 Frances was in the Concierge lounge 2 weeks ago. Link to comment Share on other sites More sharing options...
QueenGlassHalfFull Posted July 11, 2018 #5 Share Posted July 11, 2018 Frances is leaving the Grandeur on Saturday, July 14th for a home visit. I would expect to hear from the new Suite Concierge shortly before your cruise sails. I’m on the Grandeur now and I’ll check with Francis to see if he knows who is replacing him while he is on leave. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
amcb Posted July 11, 2018 Author #6 Share Posted July 11, 2018 I’m on the Grandeur now and I’ll check with Francis to see if he knows who is replacing him while he is on leave. Sent from my iPhone using Forums That would be wonderful! Thanks so much! :) Amcb Link to comment Share on other sites More sharing options...
SRF Posted July 12, 2018 #7 Share Posted July 12, 2018 Frances is leaving the Grandeur on Saturday, July 14th for a home visit. I would expect to hear from the new Suite Concierge shortly before your cruise sails. I’m on the Grandeur now and I’ll check with Francis to see if he knows who is replacing him while he is on leave. Crap, I had hoped to see him in Aug. Tell him I said Hi. He was the concierge a few years ago when my Mother collapsed in the lounge while in Halifax. Link to comment Share on other sites More sharing options...
ChristyS Posted July 20, 2018 #8 Share Posted July 20, 2018 Just got off the Grandeur today. The concierge was Carlington Link to comment Share on other sites More sharing options...
Merion_Mom Posted July 20, 2018 #9 Share Posted July 20, 2018 Just got off the Grandeur today. The concierge was Carlington Carlington is Link to comment Share on other sites More sharing options...
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