Robpuffdaddy Posted July 16, 2018 #1 Share Posted July 16, 2018 I've seen several post of getting upgrade calls. How do you get on that list? If I booked directly from the website and not a PVP, will I not get these calls or could I get them still? Link to comment Share on other sites More sharing options...
BoDidly Posted July 16, 2018 #2 Share Posted July 16, 2018 It's a random call. If you want to upgrade give Carnival a call. They will be more than happy to accept your cash if anything is available ;p Link to comment Share on other sites More sharing options...
joepeka Posted July 16, 2018 #3 Share Posted July 16, 2018 From the customer's perspective, there really is no rhyme or reason to the upgrade/upsell offers. If they have run out of the cabin category you have booked on a sailing and there is demand, they will make the offers. Otherwise, as mentioned, it seems to be random. We've been sailing Carnival for 22 years and got our first upsell offer earlier this year.... go figure. :confused: Link to comment Share on other sites More sharing options...
sgttami Posted July 17, 2018 #4 Share Posted July 17, 2018 No clue whatsoever...I booked my first few Carnival cruises by phone, then had a PVP, then booked directly online. I've gotten a call to upgrade/upsell for almost every one. Too much money! The only one I said YES to was in March on the Pride...2 days before sailing...Got a call offering a FREE upgrade from inside cabin to Premium Balcony. It was wonderful! Link to comment Share on other sites More sharing options...
DukeASUGirl Posted July 17, 2018 #5 Share Posted July 17, 2018 The only one I said YES to was in March on the Pride...2 days before sailing...Got a call offering a FREE upgrade from inside cabin to Premium Balcony. It was wonderful! Wow! Link to comment Share on other sites More sharing options...
RWolver672 Posted July 17, 2018 #6 Share Posted July 17, 2018 For some strange reason, there seems to be a lot of upsell calls and e-mails lately for cruises that are further out. We have been cruising since 1999 and never got an upsell call until this year. Our cruise isn't until February, 2019 and we got an e-mail for an upsell last month. You have to watch real close with what they offer too. They wanted only $40 less than what we could have originally booked the upsell cabin for. (Balcony cabin on Deck 11 to Ocean suite on Deck 7 plus $460.) We turned it down because we booked Deck 11 because we like it up there and from looking at the Ocean Suite pictures, we weren't gaining that much. Link to comment Share on other sites More sharing options...
Sawdec Posted July 17, 2018 #7 Share Posted July 17, 2018 We got an email for one a couple months ago. We don’t sail til October. The offer was the same price as if we were to book that category and we said no to it Link to comment Share on other sites More sharing options...
dna529 Posted July 17, 2018 #8 Share Posted July 17, 2018 We got a call the day before our cruise. We booked online directly. It was from inside to oceanview. We didn't take it because it was going from 7th to 3rd deck for $400 . Sent from my SM-G930V using Forums mobile app Link to comment Share on other sites More sharing options...
maddea20 Posted July 17, 2018 #9 Share Posted July 17, 2018 I got an upgrade email for playing in the casino. I took the deal. ;) Link to comment Share on other sites More sharing options...
sturderick Posted July 20, 2018 #10 Share Posted July 20, 2018 Can you get an upgrade email if you go through a travel agent? I always book through Carnival but switched it over to Delta for 9000 extra delta skymiles this time. Normally I get a phone call from Carnival. I’m assuming they cannot contact me directly if we have a travel agent. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Micahs Grandad Posted July 20, 2018 #11 Share Posted July 20, 2018 No clue whatsoever...I booked my first few Carnival cruises by phone, then had a PVP, then booked directly online. I've gotten a call to upgrade/upsell for almost every one. Too much money! The only one I said YES to was in March on the Pride...2 days before sailing...Got a call offering a FREE upgrade from inside cabin to Premium Balcony. It was wonderful! wow that sure doesnt happen very often Link to comment Share on other sites More sharing options...
Micahs Grandad Posted July 20, 2018 #12 Share Posted July 20, 2018 We got a call the day before our cruise. We booked online directly. It was from inside to oceanview. We didn't take it because it was going from 7th to 3rd deck for $400 . Sent from my SM-G930V using Forums mobile app Wow cannot imagine anyone would take that one Link to comment Share on other sites More sharing options...
Elaine5715 Posted July 21, 2018 #13 Share Posted July 21, 2018 Can you get an upgrade email if you go through a travel agent? I always book through Carnival but switched it over to Delta for 9000 extra delta skymiles this time. Normally I get a phone call from Carnival. I’m assuming they cannot contact me directly if we have a travel agent. Sent from my iPhone using Forums No, Carnival will only talk to your TA. The only chance you would have is if your selected cabin will out of service then Carnival will notify your TA, Link to comment Share on other sites More sharing options...
Elaine5715 Posted July 21, 2018 #14 Share Posted July 21, 2018 I got an upgrade email for playing in the casino. I took the deal. ;) Casino offers have no connection to upsell calls. Link to comment Share on other sites More sharing options...
bakersdozen12 Posted July 21, 2018 #15 Share Posted July 21, 2018 They are upsell calls, and you do not have to be booked through a PVP to get them. I have never used a PVP and I have received two calls in my seven cruises. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Rudyard Posted July 21, 2018 #16 Share Posted July 21, 2018 I've seen several post of getting upgrade calls. How do you get on that list? If I booked directly from the website and not a PVP, will I not get these calls or could I get them still? How you book probably doesn't make too much of a difference. I've been called twice. Once when I booked thought the web site, and the other when I booked through a PVP. Link to comment Share on other sites More sharing options...
Micahs Grandad Posted July 21, 2018 #17 Share Posted July 21, 2018 I would think that if they had to go thru a TA you would not be contacted. Link to comment Share on other sites More sharing options...
auburn77 Posted July 21, 2018 #18 Share Posted July 21, 2018 We are turning platinum on next month's cruise and have never received an upgrade or an upsell call. I told my wife I was booking a balcony guarantee and we would get an upgrade to a suite this time. She just smiled. We got assigned a cove balcony under the galley. But, now she will be smiling in the Ocean Suite they called and offered us for a price I couldn't refuse. Link to comment Share on other sites More sharing options...
candigirl41 Posted July 21, 2018 #19 Share Posted July 21, 2018 I have sailed 16 times on Carnival. I booked an inside and got upgraded for free to a balcony January 2006. Got upgraded from oceanview to balcony February 2007. These were both done ahead of time. Last November we got a call the day of the cruise for a free upgrade from inside to balcony. Wow what a surprise. It happens but I don't know why. Candi Link to comment Share on other sites More sharing options...
Elaine5715 Posted July 21, 2018 #20 Share Posted July 21, 2018 I have sailed 16 times on Carnival. I booked an inside and got upgraded for free to a balcony January 2006. Got upgraded from oceanview to balcony February 2007. These were both done ahead of time. Last November we got a call the day of the cruise for a free upgrade from inside to balcony. Wow what a surprise. It happens but I don't know why. Candi Because your original cabin was taken out of service or they needed it for another cruisers/like booking minors by parents. It is never done as a reward. Link to comment Share on other sites More sharing options...
flczr Posted July 21, 2018 #21 Share Posted July 21, 2018 I got a email for an upgrade for from an ocean view to a balcony. This my on only second cruise on Carnival (took it) . In 8 with another never had an upgrade. Link to comment Share on other sites More sharing options...
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