Use your Amex Platinum

[cruizer75]

Does anyone know if you can use the offer if a cruise next certificate was used for the down payment, but the balance was paid with the AmEx? 

[jdvmd]

The terms and conditions are pretty clear about how to book. Not sure how people are getting this by calling NCL.

Receive valuable amenities on sailings of five nights or more with your American Express Card.*

•

$100-$300 per stateroom shipboard credit (depending on category booked)

•

Complimentary dinner for two at Le Bistro Restaurant

*Ship and stateroom exclusions apply, please see full terms and conditions.

Terms and Conditions
¹Valid for new bookings of voyages of at least five nights made with a participating supplier through Platinum Travel Service, Centurion Travel Service, any American Express Travel office, eligible Travel Associate Platform agencies, or the Agency Services Desk. May not be combined with other offers unless indicated. Blackout dates, category and fare restrictions may apply. Payment must be made with an American Express Card in U.S. Platinum Card Member or U.S. Centurion® Member's name. Available for U.S. Platinum Charge Card Members and U.S. Centurion® Members only, and excludes Platinum Credit Card Members such as Platinum Delta SkyMiles® Card Members who are not also U.S Platinum Charge Card Members or U.S. Centurion® Members. Card Member must travel on itinerary booked. Benefits listed require double occupancy and are non-transferable. Program benefits may not be available to residents outside of the contiguous United States. Card Members receive $100 USD shipboard credit for inside and outside staterooms; $200 USD shipboard credit for balcony, verandah, and mini-suite staterooms; and $300 USD shipboard credit for suites on Celebrity Cruises, Norwegian Cruise Line, Holland America Line, Princess Cruises, and Royal Caribbean International. Card Members receive $300 USD shipboard credit for all Queen Mary oceanview staterooms category EF or higher, and Queen Victoria/ Queen Elizabeth oceanview staterooms category FA or higher on Cunard Line. Card Members receive $300 USD shipboard credit for all stateroom categories on Ama Waterways, Oceania, Regent, Azamara, Seabourn, Crystal, Silversea, Uniworld, and Windstar. Centurion Members receive an additional $200 ($500 total) USD shipboard credit on Crystal Cruises, Regent Seven Seas Cruises, Seabourn, and Silversea. All shipboard credits will be credited to the guest's stateroom folio upon checkout. Shipboard credit amounts in international jurisdictions may vary due to foreign exchange rates and timing of application. Shipboard credits are subject to cruise line policies. Credits cannot be used for casino charges and gratuities. Unused portion of credit is non-refundable and is not redeemable for cash. Other restrictions may apply, see onboard cashier for details. Additional amenity not available on the Silversea Expedition Fleet: Silver Explorer, Silver Galapagos, and Silver Discoverer. The Cruise Privileges Program benefits (shipboard credits and additional amenities) are not available on Celebrity Cruises Galapagos Sailings. Limit one benefit package per stateroom; three-stateroom limit per Card Member, per sailing. To obtain benefits, travel agents must visit americanexpress.com/asdonline. Participating providers and benefits subject to change.

²Get one (1) extra point on each dollar of eligible purchases with American Express Travel and eligible Travel Associate Platform agencies; separate airfare and other charges associated with booking are not eligible. Payment must be made with a Membership Rewards® program-enrolled Consumer or OPEN American Express Card in the U.S. Platinum Card or U.S. Centurion Member's name. The extra points will be credited to Card Member's Membership Rewards account 8-12 weeks after full payment. Bonus ID: 3847

[jvsnana]

3 hours ago, cruizer75 said:

Does anyone know if you can use the offer if a cruise next certificate was used for the down payment, but the balance was paid with the AmEx? 

Yes...that will work.

[niborHS]

Now you tell me! I pay for almost everything on our Amex Platinum. I was taking a short cruise with my sister-in-law, and decided to put it on another card. On the other hand, for all you Amex Platinum people, my husband had a bad jet ski accident back in 1997 when we were on a cruise. They took him back on the ship, although reluctantly, but Amex Platinum med-evac'd him back to NY. The cruise insurance would have only taken him to Miami. That's one of those great Amex perks. 

[GeezerCouple]

16 minutes ago, Robinsilver said:

Now you tell me! I pay for almost everything on our Amex Platinum. I was taking a short cruise with my sister-in-law, and decided to put it on another card. On the other hand, for all you Amex Platinum people, my husband had a bad jet ski accident back in 1997 when we were on a cruise. They took him back on the ship, although reluctantly, but Amex Platinum med-evac'd him back to NY. The cruise insurance would have only taken him to Miami. That's one of those great Amex perks. 

 

Does Amex Plat still have that type of travel insurance?

 

I think they discontinued travel insurance entirely a few years back, for a while, but I'm not sure what they replaced it with... if they did (?).

GC

[dcipjr]

On 11/13/2018 at 5:03 PM, jvsnana said:

Been using this program for many years booking direct with NCL and with several different TA's  

I have never booked the AMEX and always get the credit and Le Bistro added!

Here is a link to the program:

https://www.americanexpresscruise.com/cruises/promos/amex/shopping/cruise_privileges_program.jsp?cobrand=15558&webpagerecno=2357

 

@jvsnana, did you have to call NCL to get them to apply the perks to your booking, if you booked directly with them? How did you get them to do this?

 

I might just go through Amex Travel, but I'd prefer to book directly online via NCL, since that way I can apply my CruiseNext certs to the booking, without the hassle (I've had past TAs have trouble applying these).

[graphicguy]

15 minutes ago, dcipjr said:

 

@jvsnana, did you have to call NCL to get them to apply the perks to your booking, if you booked directly with them? How did you get them to do this?

 

I might just go through Amex Travel, but I'd prefer to book directly online via NCL, since that way I can apply my CruiseNext certs to the booking, without the hassle (I've had past TAs have trouble applying these).

Your cruise consultant should apply the AMEX benefits.  

 

Although, I don’t see it listed here, anymore.

 

https://www.americanexpresscruise.com/cruises/promos/amex/shopping/marketplace.jsp?pid=15558&langrecno=1&token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJjcnVpc2UiLCJjb2JyYW5kIjoiMTU1NTgiLCJpc3MiOiJhdXRoMCJ9.-zG3tMcReyQ7BTxJKNIXtHANBjIE_OT7b4HU76PXAdI&specialofferproviderrecno=-99&amexrecno=47914191&webpagerecno=2405&extlink=us-tls-ps-General-619&ds_kid=43700044766897862&gclsrc=aw.ds&&gclid=Cj0KCQjwoKzsBRC5ARIsAITcwXEwScSGd6KBzXvjTQ4IkQqnZOaZ1IuEZbDfWe3rzjGrtwbd4ZLZjmgaAs6LEALw_wcB

[jvsnana]

56 minutes ago, dcipjr said:

 

@jvsnana, did you have to call NCL to get them to apply the perks to your booking, if you booked directly with them? How did you get them to do this?

 

I might just go through Amex Travel, but I'd prefer to book directly online via NCL, since that way I can apply my CruiseNext certs to the booking, without the hassle (I've had past TAs have trouble applying these).

If you book direct with NCL they will add the AMEX CPP...just ask your Cruise Consultant as graphicguy said above.

I have never booked with Amex Travel and have been able to add the AMEX CPP to all of my cruises that are 5 days or longer 😀

Remember to have the Cruise Consultant send you the NCL Amenity Conformation so you can be sure to bring it onboard with you if you should need to have proof of the OBC and Le Bistro credit.  We have had to prove the free Le Bistro dinner credit on more that one occasion, lol!

Good luck and come back to let us know how it goes!

[JustAPilot]

Only applies to U.S. issued card's according to terms. 

[dcipjr]

56 minutes ago, jvsnana said:

If you book direct with NCL they will add the AMEX CPP...just ask your Cruise Consultant as graphicguy said above.

I have never booked with Amex Travel and have been able to add the AMEX CPP to all of my cruises that are 5 days or longer 😀

Remember to have the Cruise Consultant send you the NCL Amenity Conformation so you can be sure to bring it onboard with you if you should need to have proof of the OBC and Le Bistro credit.  We have had to prove the free Le Bistro dinner credit on more that one occasion, lol!

Good luck and come back to let us know how it goes!

 

Thanks! Did you book online and then call the PCC? Or did you call your PCC to book? I’m wondering whether the PCC is more willing to help if you book through them—I’m not sure whether they get the credit for bookings made through the site. 

 

Any thoughts based on past experience? My PCC doesn’t seem to want to respond to emails, and I hate to be on the phone at work with this sort of thing...so... 

[graphicguy]

33 minutes ago, dcipjr said:

 

Thanks! Did you book online and then call the PCC? Or did you call your PCC to book? I’m wondering whether the PCC is more willing to help if you book through them—I’m not sure whether they get the credit for bookings made through the site. 

 

Any thoughts based on past experience? My PCC doesn’t seem to want to respond to emails, and I hate to be on the phone at work with this sort of thing...so... 

If you don’t book through NCL directly, you won’t have a PCC.  IF you booked through as Travel Agent, they’ll take care of anything regarding your booking for you, including any promos you’re entitled to.

[dcipjr]

4 minutes ago, graphicguy said:

If you don’t book through NCL directly, you won’t have a PCC.  IF you booked through as Travel Agent, they’ll take care of anything regarding your booking for you, including any promos you’re entitled to.

 

Right, I just meant if I book myself through NCL.com, would my PCC still be willing to help with the reservation?

 

I've always thought that they were sort of more for sales, and if the cruise is already booked and paid for (without them), they have limited incentive to help out. But I could be wrong about that?

 

I probably should just book through a TA, but the one time I tried that, they had all sorts of trouble with my CruiseNext cert, and it wound up being a huge hassle, so I've sort of been averse to trying it again. Plus I hate being on the phone -- what can I say, I'm a millenial, I'd rather just use a webpage. 😂

[jvsnana]

29 minutes ago, dcipjr said:

 

Right, I just meant if I book myself through NCL.com, would my PCC still be willing to help with the reservation?

 

I've always thought that they were sort of more for sales, and if the cruise is already booked and paid for (without them), they have limited incentive to help out. But I could be wrong about that?

 

I probably should just book through a TA, but the one time I tried that, they had all sorts of trouble with my CruiseNext cert, and it wound up being a huge hassle, so I've sort of been averse to trying it again. Plus I hate being on the phone -- what can I say, I'm a millenial, I'd rather just use a webpage. 😂

I have a great TA who works great with email and always adds the Amex CPP, cruise next etc.  I am not allowed to share her info here, but if you want you can email me ...jaceves25 at yahoo dot com 😊

[dcipjr]

1 hour ago, jvsnana said:

I have a great TA who works great with email and always adds the Amex CPP, cruise next etc.  I am not allowed to share her info here, but if you want you can email me ...jaceves25 at yahoo dot com 😊

 

Thanks! 🙂

[Seany527]

Is the AMEX offer combinable with Free at Sea?

[DaCruiseBug]

On 11/13/2018 at 7:58 PM, EMBFlyer said:

This is not the case.  I NEVER pay for my cruise with my AMEX Platinum and my TA always gets the benefits for me.

 

It actually is the case. It says so right in the terms and conditions. I’m not sure how your TA gets it for you but it specifically says that payment MUST be made using your Platinum Amex card.

 

 

[DaCruiseBug]

On 11/18/2018 at 3:35 PM, jdvmd said:

The terms and conditions are pretty clear about how to book. Not sure how people are getting this by calling NCL.

Receive valuable amenities on sailings of five nights or more with your American Express Card.*

•

$100-$300 per stateroom shipboard credit (depending on category booked)

•

Complimentary dinner for two at Le Bistro Restaurant

*Ship and stateroom exclusions apply, please see full terms and conditions.

Terms and Conditions
¹Valid for new bookings of voyages of at least five nights made with a participating supplier through Platinum Travel Service, Centurion Travel Service, any American Express Travel office, eligible Travel Associate Platform agencies, or the Agency Services Desk. May not be combined with other offers unless indicated. Blackout dates, category and fare restrictions may apply. Payment must be made with an American Express Card in U.S. Platinum Card Member or U.S. Centurion® Member's name. Available for U.S. Platinum Charge Card Members and U.S. Centurion® Members only, and excludes Platinum Credit Card Members such as Platinum Delta SkyMiles® Card Members who are not also U.S Platinum Charge Card Members or U.S. Centurion® Members. Card Member must travel on itinerary booked. Benefits listed require double occupancy and are non-transferable. Program benefits may not be available to residents outside of the contiguous United States. Card Members receive $100 USD shipboard credit for inside and outside staterooms; $200 USD shipboard credit for balcony, verandah, and mini-suite staterooms; and $300 USD shipboard credit for suites on Celebrity Cruises, Norwegian Cruise Line, Holland America Line, Princess Cruises, and Royal Caribbean International. Card Members receive $300 USD shipboard credit for all Queen Mary oceanview staterooms category EF or higher, and Queen Victoria/ Queen Elizabeth oceanview staterooms category FA or higher on Cunard Line. Card Members receive $300 USD shipboard credit for all stateroom categories on Ama Waterways, Oceania, Regent, Azamara, Seabourn, Crystal, Silversea, Uniworld, and Windstar. Centurion Members receive an additional $200 ($500 total) USD shipboard credit on Crystal Cruises, Regent Seven Seas Cruises, Seabourn, and Silversea. All shipboard credits will be credited to the guest's stateroom folio upon checkout. Shipboard credit amounts in international jurisdictions may vary due to foreign exchange rates and timing of application. Shipboard credits are subject to cruise line policies. Credits cannot be used for casino charges and gratuities. Unused portion of credit is non-refundable and is not redeemable for cash. Other restrictions may apply, see onboard cashier for details. Additional amenity not available on the Silversea Expedition Fleet: Silver Explorer, Silver Galapagos, and Silver Discoverer. The Cruise Privileges Program benefits (shipboard credits and additional amenities) are not available on Celebrity Cruises Galapagos Sailings. Limit one benefit package per stateroom; three-stateroom limit per Card Member, per sailing. To obtain benefits, travel agents must visit americanexpress.com/asdonline. Participating providers and benefits subject to change.

²Get one (1) extra point on each dollar of eligible purchases with American Express Travel and eligible Travel Associate Platform agencies; separate airfare and other charges associated with booking are not eligible. Payment must be made with a Membership Rewards® program-enrolled Consumer or OPEN American Express Card in the U.S. Platinum Card or U.S. Centurion Member's name. The extra points will be credited to Card Member's Membership Rewards account 8-12 weeks after full payment. Bonus ID: 3847

 

I think one of two things are happening:

 

1. They get some OBC from their TA and think it’s from Amex.

2. They’re lying.

 

As you said, the T&C are very clear. I find it hard to believe that a TA is outsmarting American Express.

[esm54687]

7 hours ago, Seany527 said:

Is the AMEX offer combinable with Free at Sea?

Post #1 answers question 

[Stealthdog]

7 hours ago, DaCruiseBug said:

 

I think one of two things are happening:

 

1. They get some OBC from their TA and think it’s from Amex.

2. They’re lying.

 

As you said, the T&C are very clear. I find it hard to believe that a TA is outsmarting American Express.

 

Just to add personal experience - if you split payment with your AMEX and another card, you won’t get the OBC and Bistro.  Whole cruise must be paid with your AMEX (not including cruise next cert).  Learned hard way when I paid deposit with AMEX and balance with NCL Card.  

[graphicguy]

19 hours ago, dcipjr said:

 

Right, I just meant if I book myself through NCL.com, would my PCC still be willing to help with the reservation?

 

I've always thought that they were sort of more for sales, and if the cruise is already booked and paid for (without them), they have limited incentive to help out. But I could be wrong about that?

 

I probably should just book through a TA, but the one time I tried that, they had all sorts of trouble with my CruiseNext cert, and it wound up being a huge hassle, so I've sort of been averse to trying it again. Plus I hate being on the phone -- what can I say, I'm a millenial, I'd rather just use a webpage. 😂

I would certainly call NCL and ask for a PCC to help with your reservation.  NCL is going to either pay a commission to their PCC or a Travel Agent.  May as well get some use out of them.

 

All perks can be used with AMEX PLAT.  You should also get the AMEX specific perks (Specialty Dinner, Champaign, OBC) regardless of how you book.

 

Call NCL and let us know what they say.

[graphicguy]

On 11/18/2018 at 9:04 PM, GeezerCouple said:

 

Does Amex Plat still have that type of travel insurance?

 

I think they discontinued travel insurance entirely a few years back, for a while, but I'm not sure what they replaced it with... if they did (?).

GC

They just added to their travel benefit trip delay and cancellation benefits.  Not sure if it’s only for new bookings or existing ones, though.

[Seany527]

1 hour ago, esm54687 said:

Post #1 answers question 

So I’ve now read post #1 twice. Post #1 makes no reference to free at sea. Thank you for being of absolutely no help. 

[esm54687]

5 minutes ago, Seany527 said:

So I’ve now read post #1 twice. Post #1 makes no reference to free at sea. Thank you for being of absolutely no help. 

So what part of "on top of what NCL, and my TA, was giving" is confusing?? 

 

Do you need someone to specifically mention every promo, Suite perk, Haven perk, CAS perk, etc to understand what "on top of" means?? 

 

"on top of" : in addition to, a combination of, to include

 

You're welcome 

[dcipjr]

1 hour ago, graphicguy said:

They just added to their travel benefit trip delay and cancellation benefits.  Not sure if it’s only for new bookings or existing ones, though.

 

Where did you see that, @graphicguy? That's a new one on me.

 

The Amex Plat perks wound up being a moot point: I wound up booking a Sailaway rate, and from Amex's literature, their perks don't apply to Sailaway rates. Even doing a mock booking through Amex Travel, it doesn't show the perks being available on Sailaways. It's a bummer -- a $200 OBC on a Sailaway Balcony would have been more than enough to cover any bar bill (we aren't big drinkers).

 

The sailaway rate was so cheap for this sailing (10/20 to Bermuda) that it made more financial sense to go with that over a perks-eligible rate.

[graphicguy]

16 minutes ago, dcipjr said:

 

Where did you see that, @graphicguy? That's a new one on me.

 

The Amex Plat perks wound up being a moot point: I wound up booking a Sailaway rate, and from Amex's literature, their perks don't apply to Sailaway rates. Even doing a mock booking through Amex Travel, it doesn't show the perks being available on Sailaways. It's a bummer -- a $200 OBC on a Sailaway Balcony would have been more than enough to cover any bar bill (we aren't big drinkers).

 

The sailaway rate was so cheap for this sailing (10/20 to Bermuda) that it made more financial sense to go with that over a perks-eligible rate.

The blurb was in an email AMEX sent me.  I discarded it.  Let me see if I can dig it out of the trash on my computer.

 

I haven't done a Sailaway rate, yet.  Some of those look mighty tempting, though. I have booked GTY rates as they offered some (not all) of the perks.  And, since I like my cocktails when I sail, that's worth something to me.

 

I totally get the rates for the Sailaway and GTY categories, though.