tsxgray1 Posted February 19, 2019 #1 Share Posted February 19, 2019 We are on the Koningsdam right now and are somewhat confused by the luggage direct program that we have used on previous cruise lines. We are flying Southwest and the program states it only accepts Southwest for Saturday flights? Am I reading this right? Just seems odd that it only works on Saturday disembarks. Link to comment Share on other sites More sharing options...
catl331 Posted February 19, 2019 #2 Share Posted February 19, 2019 That's very odd, since you are at HMC on Saturday! Better ask the front desk. Link to comment Share on other sites More sharing options...
canadianbear Posted February 19, 2019 #3 Share Posted February 19, 2019 That is odd. When we used it in January it said Southwest flights 11:30-6pm. Yes, check with front desk. We loved the service. 1 Link to comment Share on other sites More sharing options...
fusion927 Posted February 25, 2019 #4 Share Posted February 25, 2019 Typo... We used it yesterday with no problems at all. Really nice to not have to schlep our bags, especially since we went out for breakfast before heading to the airport. Link to comment Share on other sites More sharing options...
South Pacific Bound Posted February 26, 2019 #5 Share Posted February 26, 2019 I always appreciate the knowledge available from people on the forums! I've never used a luggage service. Where might I find some information about this? We'll be cruising from Papeete to San Diego in March 2020. Thanks! Link to comment Share on other sites More sharing options...
catl331 Posted February 26, 2019 #6 Share Posted February 26, 2019 (edited) 58 minutes ago, South Pacific Bound said: I always appreciate the knowledge available from people on the forums! I've never used a luggage service. Where might I find some information about this? We'll be cruising from Papeete to San Diego in March 2020. Thanks! The service that HAL calls Luggage Direct is only available in Ft Lauderdale and Seattle, but you may be able to use Luggage Forward. See page 17 of KBYG.pdf (Know Before You Go) https://www.hollandamerica.com/content/dam/hal/marketing-assets/.../KBYG.pdf Edited February 26, 2019 by catl331 Link to comment Share on other sites More sharing options...
Rare boards Posted February 27, 2019 #7 Share Posted February 27, 2019 (edited) Glad to hear that the "luggage direct" service is now available on the Koningsdam. It was not last Oct-Nov. on our 2018 TA cruise. Edited February 27, 2019 by boards Link to comment Share on other sites More sharing options...
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