BeachyBoo Posted April 9, 2019 #1 Share Posted April 9, 2019 When do you get these in the mail? I’m at 40 days today, and I swear the last time (almost 2 years ago) I had them by now. Thanks! Link to comment Share on other sites More sharing options...
Love2CruiseMore Posted April 9, 2019 #2 Share Posted April 9, 2019 We received ours about 50 days out for our upcoming cruise. Link to comment Share on other sites More sharing options...
pbenjamin Posted April 9, 2019 #3 Share Posted April 9, 2019 We are 47 days out and Informed Delivery shows me a suspicious looking envelope from NCL, coming this afternoon. Link to comment Share on other sites More sharing options...
pete_coach Posted April 9, 2019 #4 Share Posted April 9, 2019 Isn't everything online now? We had to download our baggage tags from the website under My NCL. We got an email telling us our documents were ready and they were part of it. 1 Link to comment Share on other sites More sharing options...
lorif Posted April 9, 2019 #5 Share Posted April 9, 2019 Another question for this, is it different if you are not in the States? We are 40 days out as well and haven't seen anything. Link to comment Share on other sites More sharing options...
pbenjamin Posted April 9, 2019 #6 Share Posted April 9, 2019 4 minutes ago, pete_coach said: Isn't everything online now? We had to download our baggage tags from the website under My NCL. We got an email telling us our documents were ready and they were part of it. For suites and Haven they mail you luggage tags. 1 Link to comment Share on other sites More sharing options...
pete_coach Posted April 9, 2019 #7 Share Posted April 9, 2019 7 minutes ago, pbenjamin said: For suites and Haven they mail you luggage tags. Oh, the OP did not mention they were in Haven and, we had a suite in February and didn't get anything mailed. Link to comment Share on other sites More sharing options...
pbenjamin Posted April 9, 2019 #8 Share Posted April 9, 2019 Just now, pete_coach said: Oh, the OP did not mention they were in Haven and, we had a suite in February and didn't get anything mailed. The subject mentioned concierge letter, which would be limited to suite or Haven. 1 Link to comment Share on other sites More sharing options...
TrumpyNor Posted April 9, 2019 #9 Share Posted April 9, 2019 Just now, pete_coach said: Oh, the OP did not mention they were in Haven and, we had a suite in February and didn't get anything mailed. 10 minutes ago, lorif said: Another question for this, is it different if you are not in the States? We are 40 days out as well and haven't seen anything. I believe it is only suite/haven reservations for people with addresses in the US that receive the "paper luggage tags" by mail. If you haven't received the concierge letter by regular mail or e-mail and don't want to wait any longer, you can just request it by contacting the concierge desk yourself by e-mail to NorwegianConciergeDesk@ncl.com. Link to comment Share on other sites More sharing options...
schevel Posted April 9, 2019 #10 Share Posted April 9, 2019 We received our letter and luggage tags right at 50 days out. We just cruised last week. Link to comment Share on other sites More sharing options...
pete_coach Posted April 9, 2019 #11 Share Posted April 9, 2019 35 minutes ago, TrumpyNor said: I believe it is only suite/haven reservations for people with addresses in the US that receive the "paper luggage tags" by mail. If you haven't received the concierge letter by regular mail or e-mail and don't want to wait any longer, you can just request it by contacting the concierge desk yourself by e-mail to NorwegianConciergeDesk@ncl.com. Oh, OK. I am not in the US and received neither a letter nor the tags. Just the email notifying that I can download. 1 Link to comment Share on other sites More sharing options...
saintsfan777 Posted April 9, 2019 #12 Share Posted April 9, 2019 I am 19 days out of my Bliss cruise in the Haven and I have not received the letter or luggage tags either. Why is it that some people are receiving them and some are not? Link to comment Share on other sites More sharing options...
BeachyBoo Posted April 9, 2019 Author #13 Share Posted April 9, 2019 Yes, sorry. We are in the Haven. I got the package last time with the letter from the concierge requesting our pillow preferences, etc and the luggage tags. Since it was two years ago, I wasn’t sure if they still did that. I’ll just email or call and see what they say. I’m in Florida, so in the US. I’ll post back if I get a response. Link to comment Share on other sites More sharing options...
Paphillyguy Posted April 9, 2019 #14 Share Posted April 9, 2019 We got ours at about 50 days and it included the letter. FYI, the letter does not list the pillow choices anymore. It tells you to either go online or to call the toll free number. Online does not have the pillow choices either. We were never told by our butler about the pillow choices but then again our butler was not very present during the cruise. Link to comment Share on other sites More sharing options...
pbenjamin Posted April 9, 2019 #15 Share Posted April 9, 2019 4 hours ago, pbenjamin said: We are 47 days out and Informed Delivery shows me a suspicious looking envelope from NCL, coming this afternoon. Yes. Arrived today. 47 days out. Link to comment Share on other sites More sharing options...
Dagent145 Posted April 9, 2019 #16 Share Posted April 9, 2019 Well, we booked right around the 45 day mark and still nothing (at 21 days now). My dad got a card from NCL, but that's it so far. I've already made other luggage tag arrangements. Link to comment Share on other sites More sharing options...
pbenjamin Posted April 9, 2019 #17 Share Posted April 9, 2019 Text of the letter 2 Link to comment Share on other sites More sharing options...
Rare BirdTravels Posted April 9, 2019 #18 Share Posted April 9, 2019 1 hour ago, Dagent145 said: Well, we booked right around the 45 day mark and still nothing (at 21 days now). My dad got a card from NCL, but that's it so far. I've already made other luggage tag arrangements. If you miss the mailings for the Day 50 delivery, they sometimes don't send them out. Link to comment Share on other sites More sharing options...
don't-use-real-name Posted April 10, 2019 #19 Share Posted April 10, 2019 5 hours ago, Paphillyguy said: We got ours at about 50 days and it included the letter. FYI, the letter does not list the pillow choices anymore. It tells you to either go online or to call the toll free number. Online does not have the pillow choices either. We were never told by our butler about the pillow choices but then again our butler was not very present during the cruise. About those Pillows and other minor accessories - take it up with your cabin attendant - he handles the inside of the cabin sleeping and cleanliness - the butler handles the beverages snacks and dining shore excursions outside of the cabin. If you have traveled in the past in a suite NCL no doubt has your pillow preferences on file - still yet contact the cabin attendant on the first day of the cruise to have things (perhaps) squared away before the evening turn down service. It appears having read the previous posts that NCL is a hit or mostly miss on pre-cruise items. Link to comment Share on other sites More sharing options...
Dagent145 Posted April 10, 2019 #20 Share Posted April 10, 2019 (edited) 2 hours ago, BirdTravels said: If you miss the mailings for the Day 50 delivery, they sometimes don't send them out. That's what I had originally figured, but they came in today. Edited April 10, 2019 by Dagent145 Link to comment Share on other sites More sharing options...
BeachyBoo Posted April 10, 2019 Author #21 Share Posted April 10, 2019 I should have waited a day...luggage tags and the letter arrived today at 39 days. 😀 Link to comment Share on other sites More sharing options...
Dagent145 Posted April 10, 2019 #22 Share Posted April 10, 2019 17 minutes ago, BeachyBoo said: I should have waited a day...luggage tags and the letter arrived today at 39 days. 😀 Now we both know how to get them to show up, post here 😄 1 Link to comment Share on other sites More sharing options...
Laszlo Posted April 10, 2019 #23 Share Posted April 10, 2019 If you win an upgrade to the Haven a few weeks before the cruise do they send you luggage tags? Link to comment Share on other sites More sharing options...
YVRBassElectric Posted April 10, 2019 #24 Share Posted April 10, 2019 I was upgraded at 60 days from H5 to H4 and received luggage tags with the correct cabin #. We are Canadian, so it's not just US addresses that get luggage tags 1 Link to comment Share on other sites More sharing options...
lorif Posted April 16, 2019 #25 Share Posted April 16, 2019 We received the letter and tags 33 days out, and we are in Canada. Nice surprise. Link to comment Share on other sites More sharing options...
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