tennboy1981 Posted September 15, 2022 #601 Share Posted September 15, 2022 9 hours ago, Ptroxx said: Yes. Call. I got mine returned to my cc. So i called this morning. He said he applied the discount but i asked about a refund and said i would have to adk on board? There's a language barrier with them at times... Link to comment Share on other sites More sharing options...
Ptroxx Posted September 15, 2022 #602 Share Posted September 15, 2022 11 minutes ago, tennboy1981 said: So i called this morning. He said he applied the discount but i asked about a refund and said i would have to adk on board? There's a language barrier with them at times... Weird. I called 3 times last week. One about this issue and all 3 times I talked to very nice ladies all from the south. As I could tell by the accent and I always ask. Maybe try another call. My 5% I got back to my CC was only 28.00 as my entire cruise cost me 840.00 for a week. not sure what your cost was but still may be worth another call. Link to comment Share on other sites More sharing options...
GonzoWCS Posted September 16, 2022 #603 Share Posted September 16, 2022 On 9/7/2022 at 1:48 PM, Steph_ said: Carnival Gold to MSC Silver. I filled out the form online for myself with no cruise booked. We booked a cruise a few days later and my status automatically showed as Silver. I then filled out the form and submitted for DH…. His was approved within 24 hours and he was updated on MSC as silver. I attached a screen shot from Carnivals site for each of us showing our status. Hope this helps! Steph And Congrats! It is one heck of a promo. See you in about 30 Cheers Link to comment Share on other sites More sharing options...
tennboy1981 Posted September 16, 2022 #604 Share Posted September 16, 2022 11 hours ago, Ptroxx said: Weird. I called 3 times last week. One about this issue and all 3 times I talked to very nice ladies all from the south. As I could tell by the accent and I always ask. Maybe try another call. My 5% I got back to my CC was only 28.00 as my entire cruise cost me 840.00 for a week. not sure what your cost was but still may be worth another call. If i dont see any refund, ill call back in a few days. Link to comment Share on other sites More sharing options...
thethirdhalf Posted September 17, 2022 #605 Share Posted September 17, 2022 With a fare that was tempting enough for me I went ahead and put a deposit down on a 40th birthday cruise in 19 months. When I went to try and do the status match on a PC with a web browser I had absolutely no luck regardless of the browser I tried (error received on the zip code to auto fill city/state). On a whim I went ahead and downloaded the MSC app. Used my booking number and ID to get logged in. From there here's how I finally got mine submitted. This was all within the app and apologies for the steps...may have been a little too determined. Go to the Profile tab and click on MSC Voyagers Club FAQ and T&C MSC Voyagers Club FAQ Click on the MSC Cruises at the top (takes to home page) Scroll down to Change County to USA/English Scroll down to News and Info, click the + sign and select sitemap Scroll down and select Status Match Program Fill out the information and submit (Zip Code field worked...had proof of status where I was able to get it on my phone) Hope this information is helpful for those who are having issues with the PC browser not completing the auto fill. 1 Link to comment Share on other sites More sharing options...
papadave Posted September 20, 2022 #606 Share Posted September 20, 2022 I just received an email from MSC requesting a copy of a physical card, which I do not have, and requiring that my name be on my proof of existing membership in a loyalty program. My name was there, under the heading "Legal Name" in all caps. So, I replied to their email, but it does not make sense for me to submit the same thing already submitted to meet the requirement that my name is on it, when my name already is there. It is very hard to believe that they missed my name on what I sent them. Link to comment Share on other sites More sharing options...
cruizinisthebest Posted October 3, 2022 #607 Share Posted October 3, 2022 On 9/16/2022 at 9:28 PM, thethirdhalf said: With a fare that was tempting enough for me I went ahead and put a deposit down on a 40th birthday cruise in 19 months. When I went to try and do the status match on a PC with a web browser I had absolutely no luck regardless of the browser I tried (error received on the zip code to auto fill city/state). On a whim I went ahead and downloaded the MSC app. Used my booking number and ID to get logged in. From there here's how I finally got mine submitted. This was all within the app and apologies for the steps...may have been a little too determined. Go to the Profile tab and click on MSC Voyagers Club FAQ and T&C MSC Voyagers Club FAQ Click on the MSC Cruises at the top (takes to home page) Scroll down to Change County to USA/English Scroll down to News and Info, click the + sign and select sitemap Scroll down and select Status Match Program Fill out the information and submit (Zip Code field worked...had proof of status where I was able to get it on my phone) Hope this information is helpful for those who are having issues with the PC browser not completing the auto fill. Thank you for this post. Over the weekend we decided to dip our toes in the MSC waters and booked a short one for next year. I followed your steps to the T, and received our status match confirmations this morning. Easy peasy. Can't wait to cruise! Thanks again. 1 Link to comment Share on other sites More sharing options...
ellie1145 Posted October 4, 2022 #608 Share Posted October 4, 2022 On 8/26/2022 at 2:07 PM, sweety51pie said: I am Elite with Princess. Where in the Princess website can I find my status? What level did they match you to? We are also Elite and are trying to work it out. Link to comment Share on other sites More sharing options...
LadyZolt Posted October 6, 2022 #609 Share Posted October 6, 2022 My husband and I just signed up for an MSC cruise in December (Meraviglia) and joined the Voyagers Club. We submitted the form to match using our best memberships: Me: Platinum Royal Caribbean Given Voyagers: Silver (2,200 points) Husband: Hilton Diamond Given Voyagers: Diamond (10,000 points) Question: Will we get the benefits on this first cruise we take? Does it matter that my name is the first on the booking? Thanks! Link to comment Share on other sites More sharing options...
Rare Best Cat Mom Posted October 6, 2022 #610 Share Posted October 6, 2022 13 hours ago, LadyZolt said: Will we get the benefits on this first cruise we take? Does it matter that my name is the first on the booking? When you receive your eTicket, it should list both names (if you're in the same cabin) and your status should be right next to your names: One you're onboard, you can use this as "proof" of your status in case you have any difficulties getting the free dinner or other benefits. 1 Link to comment Share on other sites More sharing options...
LadyZolt Posted October 6, 2022 #611 Share Posted October 6, 2022 8 hours ago, Best Cat Mom said: When you receive your eTicket, it should list both names (if you're in the same cabin) and your status should be right next to your names ...One you're onboard, you can use this as "proof" of your status in case you have any difficulties getting the free dinner or other benefits. Thanks! I did call today to pre-pay gratuities, but the MSC phone rep said that their payment system wasn't working right so I should wait. I asked her about the 5% discount and our Voyager levels, and she made sure we got the discount and also that our Voyagers Club levels are reflected properly, and she said we will get the benefits of them on the cruise even though this is our first time sailing with MSC. I have to say -- so far, I'm very impressed with MSC! The cruise is very affordable and their customer service has been great! 🙂 1 Link to comment Share on other sites More sharing options...
Jeep Driver Posted October 11, 2022 #612 Share Posted October 11, 2022 (edited) We are 7 cruise days away from making Platinum on Carnival. I have a 7 day Carnival cruise booked 'before' my MSC cruise in December which will bring my spouse and I to Platinum before our MSC cruise. I applied for the Voyager Club matching, hoping to use the credit for Platinum on Carnival. Of course, MSC approved me only for Silver level. Since I have not yet applied for my wife's Loyalty matching, I am thinking I can wait until we return from our Carnival cruise at which time we will both be Platinum, then apply for her loyalty matching which should bring her to Gold level. At least one of us will then have the Gold status. My confusion is, I'm wondering if two spouses can be two different levels on the same loyalty program? Each person is separate, correct? Sorry, but this is my first experience with MSC and their loyalty matching program. I am unable to confirm if my logic is correct, so here I am. Thanks for any advice from those in the know. Edited October 11, 2022 by Jeep Driver misspelling Link to comment Share on other sites More sharing options...
live2skide Posted October 13, 2022 #613 Share Posted October 13, 2022 Applied in August for my match - ELITE with Princess - Got matched as DIAMOND (Black). Fast response when I sent a screenshot of my Princess Captain's Circle page. Applied for my husbands - he is PLATINUM with Princess, and got status matched to GOLD. His application took less than 24 hours. Link to comment Share on other sites More sharing options...
jadrad7 Posted October 19, 2022 #614 Share Posted October 19, 2022 ihg platinum elite matched to silver Link to comment Share on other sites More sharing options...
mousefan73 Posted October 21, 2022 #615 Share Posted October 21, 2022 Hello! I am new to MSC, we booked our first cruise for Nov 8th. We have really only sailed Disney and have Gold there. I read the doc and see there is a gold match for MSC.. Can anyone comment if I have enought time to process a match for my cruise and what are the benefits for Gold at MSC?? thanks Link to comment Share on other sites More sharing options...
spiaseczny1 Posted October 27, 2022 #616 Share Posted October 27, 2022 My platinum Marriott matched to Silver. My Husband's diamond was matched to Diamond. We have a 35 day Grand Voyage coming up in March 2023, Hoping that i will qualify for the discount before the final payment. Link to comment Share on other sites More sharing options...
JayMikey Posted October 28, 2022 #617 Share Posted October 28, 2022 Has anyone used this offer? STATUS MATCH PLUS OFFER Terms & Conditions: Offer is applicable to new bookings made between September 7, 2022, through November 30, 2022, and departure dates from November 1, 2022, through February 28, 2023. Diamond and Gold status match clients are excluded. New MSC Voyagers Club members who have successfully completed a Status Match will be upgraded one level above their status prior to cruise departure. A Status Match request must be approved before confirming the booking number. World Cruise is excluded. Offer is not combinable with MSC Voyagers Club offers. Does this mean if I request a match and get matched to silver, and if I booked a cruise 9/7-11/30 for 11/1-2/28, that I will actually be bumped up to Gold status permanently? Thanks! Link to comment Share on other sites More sharing options...
JayMikey Posted October 28, 2022 #618 Share Posted October 28, 2022 On 10/27/2022 at 9:34 AM, spiaseczny1 said: My platinum Marriott matched to Silver. My Husband's diamond was matched to Diamond. We have a 35 day Grand Voyage coming up in March 2023, Hoping that i will qualify for the discount before the final payment. How long did it take after submission to receive the match? Did you get any kind of confirmation email once you submitted the form or only once they actually processed the match? Thanks in advance! Link to comment Share on other sites More sharing options...
spiaseczny1 Posted October 30, 2022 #619 Share Posted October 30, 2022 we received email confirmation 2 days after submitting copies of our status with the hotel chains Link to comment Share on other sites More sharing options...
tripstah Posted November 3, 2022 #620 Share Posted November 3, 2022 Hyatt Globalist matched to Diamond. Process took less than 24 hours. Link to comment Share on other sites More sharing options...
letmego4 Posted November 8, 2022 #621 Share Posted November 8, 2022 On 10/28/2022 at 10:10 AM, JayMikey said: Has anyone used this offer? STATUS MATCH PLUS OFFER Terms & Conditions: Offer is applicable to new bookings made between September 7, 2022, through November 30, 2022, and departure dates from November 1, 2022, through February 28, 2023. Diamond and Gold status match clients are excluded. New MSC Voyagers Club members who have successfully completed a Status Match will be upgraded one level above their status prior to cruise departure. A Status Match request must be approved before confirming the booking number. World Cruise is excluded. Offer is not combinable with MSC Voyagers Club offers. Does this mean if I request a match and get matched to silver, and if I booked a cruise 9/7-11/30 for 11/1-2/28, that I will actually be bumped up to Gold status permanently? Thanks! Where did you find this?!!! Link to comment Share on other sites More sharing options...
mahasamatman Posted November 13, 2022 #622 Share Posted November 13, 2022 Is there any reason for both me and my wife to request a sttaus match, or are we both treated the same if only one of us has status (like on every other cruise line)? I'm thinking that if I request a match for myself, and for some reason we don't cruise MSC within three years, we could then request a status match for my wife. We're both Princess Elite, so we'd get Diamond status on MSC. Link to comment Share on other sites More sharing options...
racephoto Posted November 17, 2022 #623 Share Posted November 17, 2022 On 11/8/2022 at 3:31 PM, letmego4 said: Where did you find this?!!! i see it in the promotions on MSC’s travel agent website. It certainly is worth trying, though I suspect it would be a struggle to accomplish. I would include that screenshot in any such request. Just note that it does exclude status matched to Gold or Diamond, so if they match you to gold, you’re not going to get upgraded to diamond. If you match to silver, then you would get the upgrade to gold. Link to comment Share on other sites More sharing options...
mahasamatman Posted November 19, 2022 #624 Share Posted November 19, 2022 As a data point, it took nine days for my status match. Link to comment Share on other sites More sharing options...
AZbeachBumz Posted November 20, 2022 #625 Share Posted November 20, 2022 On 8/14/2021 at 12:52 PM, SeaDayLvr said: Has anyone tried this with Azamara? I am an explorer with Azamara, 201 points, but also 201 points with Celebrity which is the Select tier. I am not sure which to submit? @SeaDayLvrdid you ever give this a try with MSC? Searching this thread I haven't seen any data points for people matching Azamara to MSC. Link to comment Share on other sites More sharing options...
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