PrincessPete Posted August 23, 2019 #1 Share Posted August 23, 2019 Having had various medical issues ourselves, and family, I would like our daughter to be able to contact us direct on the Silhouette on our forthcoming cruise (hopefully not necessary) if my mobile does not work. Celebrity UK have been utterly hopeless in giving me any information. On a "Live Chat" online I was given two numbers, neither of which worked on test calls, despite the rep saying they did. They didn't! Customer Services UK simply gave me the UK contact centre number (probably not manned 24/7) and said "they don't have a telephone number for the ship". Clearly there is a telephone number for the ship, can anyone help me with this please or where I can find it? Any assistance will be greatly appreciated which will be more than we got from Celebrity! Kind regards. Peter Link to comment Share on other sites More sharing options...
Luvcrusn Posted August 23, 2019 #2 Share Posted August 23, 2019 Here's a link I found. https://www.celebritycruises.com/company/customer-support/help-and-faqs/during-your-cruise/ship-contact-info It's rather pricey. Link to comment Share on other sites More sharing options...
AndyMandy Posted August 23, 2019 #3 Share Posted August 23, 2019 Will a WIFI connection and WhatsApp work for you? Link to comment Share on other sites More sharing options...
Toftwood Posted August 23, 2019 #4 Share Posted August 23, 2019 001 732 335 3296 as far as I am aware. This will route your call to a “hub”. When connected, enter the number for the ship you wish to reach, followed by the hash key: Celebrity Silhouette: 8# The cost is $7.95 USD a minute and can be charged to American Express®, MasterCard®, Visa®, Discover® or Diners Club®. From outside the U.S. additional long distance charges will also apply. Calls are limited to 10 minutes. Link to comment Share on other sites More sharing options...
Luvcrusn Posted August 23, 2019 #5 Share Posted August 23, 2019 If you have an Android phone you can use a WIFI connection with the Hangouts app in Airplane mode also. Link to comment Share on other sites More sharing options...
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