Luvcrusn

The last two posts have no cabin number listed!

Not so rare at all. It has happened to DH and I 3x since they started offering them in during the Covid shutdown. Luckily I'd taken screenshots since the start and was able to provide them and get the points credited. Consider yourself lucky that it hasn't happened to you....yet.

There was a very brief "thanjs for watching" at the end that then reverted to the sign-in page. I was able to catch a screenshot thanks to a previous post here alerting that the end came right after they talked about the 3rd b2b. Fingers crossed.

That's never happened. The only time you can level up while on board is if you're on a b2b when the first leg puts you over. In that case, the Captains Club person on board can manually enter your points from leg 1 and apply your new level for leg 2.

Interesting. We are booked on the same Dec. 2025 Ascent cruise and our price has gone up since we booked in September. We are in the US. I'm wondering if it's a factor of cruise category booked or if it's a matter of country of booking.

Premium acces that we bought still shows in my order history on the website for a cruise scheduled for next year though. I hope they don't cancel/refund. It was a great deal. @bbstxI don't know the answer for sure, but I'm guessing that since PA includes things in addition to WiFi 2 devices, like free room service, priority seating in theater etc, it would have to be purchased by all...but that's only a guess.

Question for @bbstx. Are you using iPhone or android device for the app? I use android and the app updated today. Premium Access previously appeared under WIFI as Reserved. After today's update it is nowhere! Also, the screenshot you pictured doesn't appear in the Android version of the app.

The X app just got an android update, so here's a refresher on how to update the app on your android tablet. First, on the tablet, uninstall the app. Then follow these instructions. If you have both an Android phone and an android tablet you can use the app on your tablet. I do it daily! You cannot download the app directly from the play store, however. This is how to do it. First, go to the Play Store on both your phone. and on your tablet. On both, click the icon at the top right that has your initial. Then, on both choose Manage Apps & device. Then click on Share apps on phone and tablet. On the phone, click send. On the tablet, click receive. On the phone you'll get a list of apps. Scroll down until you see the Celebrity app and check it. Then, click the arrow icon in the upper right-hand corner. On the phone you'll then see a window that says, “Select a receiver.” You should see your tablet listed. Click it. You'll then see a pairing code pop up on both. Click receive on your tablet. Once it's finished click install and then open on your tablet. It will work fine. When there is an update on the app, you'll need to uninstall it on your tablet and repeat the process above.

It's easy using the app. You can take the picture within the app check-in process, so no separate upload like when using the website. If you can't do it, you can skip and they'll take you pics at the terminal.

I recommend always using an Incognito window when accessing the X website on my computer. It consistently works with any browser.

We had the same issue with the app and website when we were preparing for our cruise in August. On the first day of the cruise we went to dinner at the time we wanted (6PM) and were given a beeper. We waited less than 5 minutes for a table. My DH had a back issue which prevented him from walking far or standing for more than a few minutes. When we left from our dinner we spoke to the hostess at the entrance and explained his problem and she arranged (with no issue) for us to arrive at 6:15 and we'd have the same table nightly. Thereafter we had no waits.

Relax. You'll be accommodated. We've never had to wait more than 5-10 minutes...and that only rarely.

Since your reservation says Anytime, you are free to show up at the time you choose and you'll get accommodated.

Yes. I never saw that, but it made sense that that was the case.🙂

They may be making changes ahead of the Black Friday sale. Also, i suspect that they're only selling a limited number of Premium Access per sailing. But that's just my guess.

Did you look under WIFI on the website cruise planner? I've noticed that over the last few days there's been a number of changes on the app and I really had to drill down on the app several different ways until I could find where our purchase of it showed up.

Congrats! Yours is the 10,000th post on this thread. Let's hope there's more PUPs to keep this alive.😁

We see the same issues you mentioned here in the US as well. Another X IT issue in a long line of them.

We always ask for the isotonic pillows. They are great for side sleepers and provide great head and neck support. We've asked for them in every cabin category on day 1 when we first meet our cabin steward. In fact, we've used them at home for many years, so we were very happy that X has them available. They leave them in addition to the standard pillows in the room.

Perhaps if you have a friend or family member with an android phone, they can download the X app from the Play store and then share it with your tablet using the method I listed above. The only hitch is when there's an app update, you'll have to uninstall the app from your tablet and repeat the process.

I leave my Auto App Update on. It serves as a reminder to me when I see the update Celebrity app to delete the app from the tablet repeat the process above after I've updated my phone.

Good luck. Hope all points arrive in time!

Pardon my curiosity but it got the best if me. May i ask what brand/size of android tablet you're using. Shopping season is upon us.😜

All good.No offense taken. GO BIRDS!

It won't show that when searching Play Store on phone. The pic i posted is searching Play Store on Android tablet. I wasn't saying X app didn't work or download on android phones, just tablets aren't supported