Why is the Royal Caribbean forum moderated and not most of the others?

[tallnthensome]

One moderator (not sure who) appears to do a nice job of moderating the Royal Caribbean forum and this includes organizing the forum and moving way off forum topic posts to the proper cruise critic forums. Why is it that on the Carnival, NCL, Holland America, Celebrity forums is there no one doing this or at least not without having to report a post first? Countless off forum topics daily that push forum related questions by others to the back pages. If nobody wants to moderate these forums I'll be happy to. I'm on them multiple times daily and have message board admin/moderator experience. 

[TxCityKat]

From the Who are Community Hosts?  The Community Manager? section in the Guidelines:

 

Our Community Hosts oversee specific forums. They generally have the ability to move and delete posts & threads, and perform other simple actions. Becoming a Community Host for a specific forum is usually rewarded to users who are particularly helpful and knowledgeable in the subject of the forum they are hosting.

 

Community Hosts Are Here to Help Out; Their Opinions Are Their Own!

Many of our Hosts contribute to various discussions. They are free to contribute, or not contribute, as they see fit. Their opinions are their own. Cruise Critic does not regulate what the staff says about a location, cruise line, shore excursion or travel provider.

Our volunteers are drawn from a wide circle of daily life. Most of them are experienced travelers -- either realtime or "armchair." All are outside the travel field in their professional lives. You should not believe that our hosts have any additional insight or information simply because they have a "Host" prefix to their name. Cruise Critic Community Hosts are not representatives nor employees of Cruise Critic.

 

The Community Manager has overall control of everything that happens within the Community. The Community Manager oversees how the board is styled, what forums to create and how to organize them, is responsible for our Rules of Participation, what information to require from members and who to appoint as Community Hosts. You may contact the Community Manager at: community@cruisecritic.com

 

Send your e-mail from your Cruise Critic e-mail address of record and include your user name.

 

Edited September 11, 2019 by TxCityKat
additional info

[1025cruise]

I believe the Royal Caribbean moderator is just more involved than others. I tend to see more posts by one of them than I do on other forums. Simple as that.

[Turtles06]

8 hours ago, 1025cruise said:

I believe the Royal Caribbean moderator is just more involved than others. I tend to see more posts by one of them than I do on other forums. Simple as that.

 

Could be. But at least when you report an off-topic thread as we’ve been instructed to do — with so many of them cluttering forums as the OP has observed — you would expect they would get moved to the appropriate forum. 

[TxCityKat]

Just an FYI for anyone reading this thread that is not familiar with how some things are handled here.

 

From the Guidelines we all agreed to follow when registering for our free Cruise Critic memberships:

 

Discussion of the management of this community is not allowed on the forums.  Your post will be removed and you may receive a Guideline Reminder.  However, we would be happy to address any concerns you have via email.   Please write to the Community Manager at:  community@cruisecritic.com.

 

Griping or grumbling about Cruise Critic management is not allowed on the boards. Any criticism, constructive or destructive, should be in an e-mail to the Community Manager as requested above.

 

Now anyone just posting a message on this forum or any of the others complaining about off-topic or Guideline violating posts or threads needing to be removed is not what needs to be done to "git 'er done." Since Cruise Critic does not review messages before they are posted and cannot read through the thousands of messages posted each day, they depend on you, me and all Cruise Critic members for help.

 

As stated in the Guidelines, "We encourage you to utilize the reporting system built into the board system; you'll find a Report a Post icon located in the upper right hand corner of the posting. Use it! We will review the report and take appropriate action."

 

If you see any posts or threads on any Cruise Critic forum that are off-topic or violate the Guidelines regarding harassment, disruption, thread hijacking, use of profanity, foul or vulgar language, inappropriate graphic images, any content not "family friendly", blatant advertising, commercial sales or solicitation posts, just click or tap the Report post feature in the upper right corner on the post you want to report. If it is a whole thread that needs to be reported, click or tap the Report post feature on the first post in the thread. At first, you may not be able to see the feature. You need to roll your mouse over or tap the upper right corner in the post # area and it will appear. After your click or tap on the feature, the Report post screen will open.

 

Type your message reporting the problem of an off-topic post or thread or any Guideline violating posts or threads into the Report post text box where it says, "Optionally enter a message with your report." When done with your message, click or tap the Submit Report button. Your part is done at that point. Do not quote or reply to the reported post on the thread. Your reply post as well as any other member posts concerning the reported off-topic post or thread or any Guideline violating posts or threads will be moved to the correct forum or removed completely from the boards.

 

A Report post e-mail will be generated for review to all volunteer hosts/moderators assigned to the forum, or all administrators if there are no volunteer hosts/moderators assigned. The e-mail will automatically show the important information they MUST have such as the forum name, thread title & link or post # and link in addition to your message.

 

The volunteer host/moderator assigned to the forum, if any, or an administrator will review your message. They will take the necessary action per the Moderator Handbook, when they can. I say "when they can" because all e-mails and Report post e-mails to Cruise Critic are answered in order of receipt. With over a million and a half members and e-mails being received 24/7 from all over the world, please be patient for any action.

 

Also, please remember the hosts/moderators are non-paid volunteers and are on the boards when their real life permits. They are members too and get to enjoy using the boards just as you do. They are not here just to check their Cruise Critic e-mail. Staff administrators normally work regular weekday business hours and have many job duties other than just checking their e-mail.

 

Per the Guidelines, "Staff members and our volunteers are here to provide you with an environment that is free from advertising and soliciting, free from harassment, vulgarity and disparaging statements, as well as providing you with a safe haven brought together by those sharing a mutual interest: cruising!"

 

So to all the newbies and all the regulars reading this, let's band together to help the staff and volunteers as best we can. When off-topic or Guideline violating posts or threads are noticed, let's "gird our loins" and get our mouse or finger "at the ready" to use the Report post feature! Don't just post about it, use the requested procedure. With the Report post feature, let the staff and volunteers know about those posts and threads out there that need to be cleaned up. If no results in a few days, use the feature again. Let's try to help make our safe haven here on the Internet clean, tidy and litter free 🚮 for all cruise lovers!!  And then, please be patient since not every forum has an assigned volunteer host/moderator. Just please allow time for the established procedure to work as best it can. 

 

🚯Off-topic or Guideline violatin' posts or threads? We don't need no stinkin' off-topic or Guideline violatin' posts and threads!🚯 

 

Kat 🐱

Edited September 12, 2019 by TxCityKat
typo

[Host Carolyn]

I moderate the Carnival boards regularly, maybe don't post as much as some moderators but I'm there!