bones774 Posted October 23, 2019 #26 Share Posted October 23, 2019 4 minutes ago, julig22 said: Mock booking is $349 - initial web prices are often different than prices when you go forward on the booking process. ok, I have experienced that myself Link to comment Share on other sites More sharing options...
jaja Posted October 23, 2019 #27 Share Posted October 23, 2019 7 minutes ago, bob brown said: Interesting... does CAS waive the single supplement on all cruises, or just some? Bob...I really can't say...I only know that when I do sail solo I have always just paid for me. I really do not know their policy, though there has been some discussion on CC about it not being across the board for all CAS levels, etc. . Link to comment Share on other sites More sharing options...
Rare luv2kroooz Posted October 24, 2019 #28 Share Posted October 24, 2019 7 hours ago, bones774 said: thinking along those lines what is "solo cruiser discount" vs no single supplement? and what if I pay a 25% or 50% solo supplement? does the shareholder benefit get adjusted +/- see where I'm going, just saying. I sail solo from time to time. I've booked with no supplement and sometimes at 125% and 150%. Sometimes sail away, sometimes free at sea rate, usually interior room. My experience is mixed. I've received full credit about half the time and half the credit the other half of the time. I think it just depends on who picks up the request. In all cases, it was either all or half the credit. My craziest was back to back 7 day cruises last year. First week was no supplement and got the full $100, second week was a 150% and only got $50. Go figure. Link to comment Share on other sites More sharing options...
bones774 Posted October 24, 2019 #29 Share Posted October 24, 2019 3 minutes ago, blcruising said: I sail solo from time to time. I've booked with no supplement and sometimes at 125% and 150%. Sometimes sail away, sometimes free at sea rate, usually interior room. My experience is mixed. I've received full credit about half the time and half the credit the other half of the time. I think it just depends on who picks up the request. In all cases, it was either all or half the credit. My craziest was back to back 7 day cruises last year. First week was no supplement and got the full $100, second week was a 150% and only got $50. Go figure. yeah I've heard it all before, just depends on who answers the email I guess. did you send both shareholder requests at the same time? Link to comment Share on other sites More sharing options...
Rare luv2kroooz Posted October 24, 2019 #30 Share Posted October 24, 2019 10 minutes ago, bones774 said: yeah I've heard it all before, just depends on who answers the email I guess. did you send both shareholder requests at the same time? Separately submitted. Booked the second leg while onboard the first. The cruisenext mgr submitted it on my behalf. Link to comment Share on other sites More sharing options...
bones774 Posted October 24, 2019 #31 Share Posted October 24, 2019 11 hours ago, blcruising said: Separately submitted. Booked the second leg while onboard the first. The cruisenext mgr submitted it on my behalf. That was good of the CN manager and fast response from shareholder desk. Have to appreciate little things like that. 1 Link to comment Share on other sites More sharing options...
San10s Posted October 25, 2019 Author #32 Share Posted October 25, 2019 So it’s been 4 days since I sent my Shareholder paperwork and have heard nothing and nothing appears on my eDocs or Summary. After reading the the many posts here, I see comments about my anticipated $100 OBC benefit had further stipulations. We are booked through CAS so have a discounted cabin rate. If I am denied any OBC due to my booking , will they notify my that I am ineligible? Is there a phone number to call or is email my only option of communication? We we will be 2 weeks out from our cruise date as of Monday. Thanks for any fury thoughts on this. Link to comment Share on other sites More sharing options...
Heather1972 Posted October 30, 2019 #33 Share Posted October 30, 2019 Hmm... I submitted my paperwork 13 days ago. Looking through this thread, it seems others have submitted their paperwork after me and already had the OBC applied to their account. Looks like I may need to contact NCL... again. Link to comment Share on other sites More sharing options...
San10s Posted October 30, 2019 Author #34 Share Posted October 30, 2019 (edited) Thought I'd provide some follow-up. We received an email notice from the Shareholder Benefit Team 10 days after submitting our paperwork to receive an OBC. I am pleased to report that we received $100.00 as a shareholder for an 11 day cruise that was booked through the CAS department. Thank you all once again for your input and great information. Judy Edited October 30, 2019 by San10s 1 Link to comment Share on other sites More sharing options...
Rare mking8288 Posted October 30, 2019 #35 Share Posted October 30, 2019 59 minutes ago, Heather1972 said: ... I submitted my paperwork 13 days ago ... Looks like I may need to contact NCL... again. If you received (same day) an auto-reply email response to your successful submission with a case number from guestrelations@ncl.com ? If you did, send a followup email and link that # to check ... Also, check your spam email filter. Good luck ! Link to comment Share on other sites More sharing options...
Heather1972 Posted October 30, 2019 #36 Share Posted October 30, 2019 32 minutes ago, San10s said: Thought I'd provide some follow-up. We received an email notice from the Shareholder Benefit Team 10 days after submitting our paperwork to receive an OBC. I am pleased to report that we received $100.00 as a shareholder for an 11 day cruise that was booked through the CAS department. Thank you all once again for your input and great information. Judy What date did you originally send in the request? Link to comment Share on other sites More sharing options...
Heather1972 Posted October 30, 2019 #37 Share Posted October 30, 2019 3 minutes ago, mking8288 said: If you received (same day) an auto-reply email response to your successful submission with a case number from guestrelations@ncl.com ? If you did, send a followup email and link that # to check ... Also, check your spam email filter. Good luck ! Yep, nothing in spam and OBC not on my account online Link to comment Share on other sites More sharing options...
km3045 Posted October 30, 2019 #38 Share Posted October 30, 2019 I had expected a $250 credit on a solo, 16 day cruise. I only got 50% credit in the form of $25 and $100 on-board credit certificates. Two separate certificates, which I thought was strange. The email said that guests paying single fare are not entitled to full benefits. I’ve seen discussions on these boards about the various promo codes in the top right hand corner of the cruise confirmation sheets. Mine says, ALL4FW EASYFARE LATITUDE SINGLE I am sailing solo, but believe I did not get any special solo pricing. Does “SINGLE” mean only one person in the cabin or does it mean single or solo pricing? Is there a listing of these codes anywhere and what they all mean? I’m also receiving double latitude points, but I don’t know if I should have a code on there for that or what it would be. So confusing..... Link to comment Share on other sites More sharing options...
km3045 Posted October 30, 2019 #39 Share Posted October 30, 2019 I forgot - I sent my request in late in a Friday afternoon and received my confirmation email on Tuesday. Pretty quick. Link to comment Share on other sites More sharing options...
Rob32 Posted October 30, 2019 #40 Share Posted October 30, 2019 How many shares in NCL do you need to get the on board credit? Is there anywhere I can read up on this? Link to comment Share on other sites More sharing options...
Budget Queen Posted October 30, 2019 #41 Share Posted October 30, 2019 28 minutes ago, km3045 said: I had expected a $250 credit on a solo, 16 day cruise. I only got 50% credit in the form of $25 and $100 on-board credit certificates. Two separate certificates, which I thought was strange. The email said that guests paying single fare are not entitled to full benefits. I’ve seen discussions on these boards about the various promo codes in the top right hand corner of the cruise confirmation sheets. Mine says, ALL4FW EASYFARE LATITUDE SINGLE I am sailing solo, but believe I did not get any special solo pricing. Does “SINGLE” mean only one person in the cabin or does it mean single or solo pricing? Is there a listing of these codes anywhere and what they all mean? I’m also receiving double latitude points, but I don’t know if I should have a code on there for that or what it would be. So confusing..... Was your fare less than the double occupancy fare? That is the distinction. Link to comment Share on other sites More sharing options...
KarlChilders Posted October 30, 2019 #42 Share Posted October 30, 2019 3 minutes ago, Rob32 said: How many shares in NCL do you need to get the on board credit? Is there anywhere I can read up on this? https://lmgtfy.com/?q=ncl+shareholder+benefit&s=g Link to comment Share on other sites More sharing options...
Budget Queen Posted October 30, 2019 #43 Share Posted October 30, 2019 Officially a solo who doesn’t pay a double occupancy rate is not entitled to the full shareholder benefit. I have seen this happening much more frequently. I’m getting on cruise 19 - this year, on Sunday - b/b. The last 4 submissions have been half benefits Overall- for my investing- I have to take at least- 10 cruises every year for my return with half benefit Which I’ve no trouble doing. Sailing less is a poor investment otherwise. Link to comment Share on other sites More sharing options...
WYB! Posted October 30, 2019 #44 Share Posted October 30, 2019 (edited) On the other side of the coin, I'm on a B2B cruise (20 & 21 days) and I get the shareholder benefit of $250 for each voyage ($500 OBC total but split between my cabin mate and myself ($125 each per voyage) although I'm the only shareholder in NCL but that's fine as everything gets put to my CC and I'm just going to use the $500 OBC to purchase 4 CNC). The benefit appeared in my account about a week after I submitted the documentation. However on my 13 & 14 day B2B NCL Pearl voyage I only got $100 OBC for each voyage ($200 total) as opposed to $250 for 27 days. Safe Travels, - WhosYourBuddy Edited October 30, 2019 by WYB! Link to comment Share on other sites More sharing options...
bones774 Posted October 30, 2019 #45 Share Posted October 30, 2019 for the record, I submitted my paperwork via email just this past Sunday, I just rec'd my benefit award (Wed afternoon), very good. I am a solo traveler on 21 day cruise and rec'd 50% benefit of $125, not so good. 😞 Link to comment Share on other sites More sharing options...
San10s Posted October 30, 2019 Author #46 Share Posted October 30, 2019 (edited) 2 hours ago, Heather1972 said: What date did you originally send in the request? Submitted the documentation via email on October 21st. Edited October 30, 2019 by San10s Link to comment Share on other sites More sharing options...
Heather1972 Posted October 30, 2019 #47 Share Posted October 30, 2019 Hmm, not sure why NCL has dropped the ball on this for my cruise. I sent an email. Will call next week if still no progress. Link to comment Share on other sites More sharing options...
Rob32 Posted October 30, 2019 #48 Share Posted October 30, 2019 2 hours ago, KarlChilders said: https://lmgtfy.com/?q=ncl+shareholder+benefit&s=g Brilliant. Thanks for that. Link to comment Share on other sites More sharing options...
julig22 Posted October 30, 2019 #49 Share Posted October 30, 2019 4 hours ago, km3045 said: I had expected a $250 credit on a solo, 16 day cruise. I only got 50% credit in the form of $25 and $100 on-board credit certificates. Two separate certificates, which I thought was strange. The email said that guests paying single fare are not entitled to full benefits. I’ve seen discussions on these boards about the various promo codes in the top right hand corner of the cruise confirmation sheets. Mine says, ALL4FW EASYFARE LATITUDE SINGLE I am sailing solo, but believe I did not get any special solo pricing. Does “SINGLE” mean only one person in the cabin or does it mean single or solo pricing? Is there a listing of these codes anywhere and what they all mean? I’m also receiving double latitude points, but I don’t know if I should have a code on there for that or what it would be. So confusing..... I've never seen the SINGLE code and always go solo, so I would assume that it means you're getting a discounted rate. I don't always pay full fare but have never paid a true single (half price) rate. I've been told the LATITUDE code means double points. Link to comment Share on other sites More sharing options...
CookieShip Posted November 1, 2019 #50 Share Posted November 1, 2019 I got a fairly quick response, sent on 10/26 and they added the benefit on 10/30. However, it's only half the benefit. I'm solo in the cabin, but I paid 50% "solo supplement". I put in quotes as they were offering 50% off for 2nd guest (yes I've never seen that before, just 3rd and 4th), so in my eyes I've paid a full cabin fare. We'll see what they say. Link to comment Share on other sites More sharing options...
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