CruiseNut24 Posted October 21, 2019 #1 Share Posted October 21, 2019 I have question regarding completing the Guest Information Form on my upcoming cruise and looking to see if this is happening to anyone else, and how to correct. I have completed the form at least 3 times, and have saved at each step. But after completing the all sections and saving, it still shows Guest Information Form - Incomplete HAs this happened to others, and how did you finally get it to show complete? We have cruise many a time with Princess, and this is the first time this has happened to us. TIA for any assistance Link to comment Share on other sites More sharing options...
Wonder18 Posted October 21, 2019 #2 Share Posted October 21, 2019 I had this happen a few months ago. I had to go back in and check my airport code in the information it kept disappearing. After couple of times Re-entering the airport code it shows complete. I hope this helps Link to comment Share on other sites More sharing options...
skynight Posted October 21, 2019 #3 Share Posted October 21, 2019 Credit Card entered? Link to comment Share on other sites More sharing options...
CruiseNut24 Posted October 21, 2019 Author #4 Share Posted October 21, 2019 Yep, credit card entered. Will keep trying until it takes. Thanks Link to comment Share on other sites More sharing options...
canadarocks Posted October 21, 2019 #5 Share Posted October 21, 2019 Definitely the airline code issue. Happens to us every time. Link to comment Share on other sites More sharing options...
CruiseNut24 Posted October 21, 2019 Author #6 Share Posted October 21, 2019 Yep - was the airport code. finally noticed that when I entered the code, only got the continue option, changed some other stuff and the changed it back so I got the save and continue option - finally worked. Thanks for the help. Link to comment Share on other sites More sharing options...
Roatanfans Posted October 22, 2019 #7 Share Posted October 22, 2019 Yep- it's the home airport code- sometimes you can get it to work, but if not go ahead and call they can correct it for you in just a couple of minutes! Link to comment Share on other sites More sharing options...
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