Woofbite Posted November 6, 2019 #1 Share Posted November 6, 2019 Just tried to go to Mariner account and got this: Access Denied You don't have permission to access "http://www.hollandamerica.com/en_US.html" on this server. Reference #18.689655f.1573051063.358ab8f Any idea what that means? Link to comment Share on other sites More sharing options...
catl331 Posted November 6, 2019 #2 Share Posted November 6, 2019 It works for me. Suggest you try again later. Link to comment Share on other sites More sharing options...
seagarsmoker Posted November 6, 2019 #3 Share Posted November 6, 2019 Only thing I see different is http: should be https: Link to comment Share on other sites More sharing options...
catl331 Posted November 6, 2019 #4 Share Posted November 6, 2019 4 minutes ago, seagarsmoker said: Only thing I see different is http: should be https: That shouldn't matter. All you really need is hollandamerica.com Link to comment Share on other sites More sharing options...
Rare ryndam Posted November 6, 2019 #5 Share Posted November 6, 2019 Try a different browser or device. I use Google Chrome on my laptop PC and have no difficulty. Link to comment Share on other sites More sharing options...
DeeniEncinitas Posted November 6, 2019 #6 Share Posted November 6, 2019 I have no problem, agree with others. My IPAD or IPHONE is fine. Denise😊 1 Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted November 6, 2019 #7 Share Posted November 6, 2019 Had no problems -- Chrome -- laptop. Link to comment Share on other sites More sharing options...
avian777 Posted November 6, 2019 #8 Share Posted November 6, 2019 (edited) 3 hours ago, Woofbite said: Just tried to go to Mariner account and got this: Access Denied You don't have permission to access "http://www.hollandamerica.com/en_US.html" on this server. Reference #18.689655f.1573051063.358ab8f Any idea what that means? If the problem persists and you haven't already called HAL for help, I'd suggest you try that. Good luck. Edited November 6, 2019 by avian777 Link to comment Share on other sites More sharing options...
strickerj Posted November 6, 2019 #9 Share Posted November 6, 2019 Did you type the address or follow a link? Just entering hollandamerica.com should forward you to the secure (https) site. If you're on a company network or a VPN, it's possible that's blocking you. Link to comment Share on other sites More sharing options...
Woofbite Posted November 8, 2019 Author #10 Share Posted November 8, 2019 Now their website loads fine. Just another of their quirks I guess. Link to comment Share on other sites More sharing options...
tkwbear Posted November 12, 2019 #11 Share Posted November 12, 2019 The old website was nothing special but it worked. Orlando's team junked it and put in this terrible one, which has had many bugs, though fewer now. It's poorly designed and not user-friendly. Kind of like the Crow's Nest fiasco on the larger ships! 2 Link to comment Share on other sites More sharing options...
Iris5383 Posted November 17, 2019 #12 Share Posted November 17, 2019 I usually get that message using Chrome on my laptop. If I change to Foxfire and use an incognito tab, then the HAL site works fine. Today, though, it worked on Chrome no problem. Link to comment Share on other sites More sharing options...
comcox Posted November 17, 2019 #13 Share Posted November 17, 2019 Yesterday I got into the website fine but when I tried to complete my January cruise check-in information in the account section, it simply would not work. After several tries I gave up. Link to comment Share on other sites More sharing options...
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