lola2013 Posted November 6, 2019 #1 Share Posted November 6, 2019 Good morning... Can anyone who has sailed on Edge tell me which spa company they use? I booked two free consultations for my upcoming cruise on Edge only to find a schedule conflict. I spent last night and this morning trying to figure out how to cancel it. Celebrity told me to contact Canyon Ranch...providing me with two different phone numbers and an email address. Only a rep at the email address responded and that was to tell me that Edge is the only ship that Canyon Ranch doesn't work on. It's a little bizarre that Celebrity isn't aware that Canyon Ranch isn't on Edge! And that they can't give me current info. Even though it's a free service, I want to cancel so that the consultant can book another guest. Thanks in advance! Susan Link to comment Share on other sites More sharing options...
prim8keeper Posted November 6, 2019 #2 Share Posted November 6, 2019 The spa on Edge is run by Elemis. Link to comment Share on other sites More sharing options...
lola2013 Posted November 6, 2019 Author #3 Share Posted November 6, 2019 Thanks....I'll try to track them down. Link to comment Share on other sites More sharing options...
cantstopingcruising Posted November 6, 2019 #4 Share Posted November 6, 2019 It may be called Steiner Link to comment Share on other sites More sharing options...
lola2013 Posted November 6, 2019 Author #5 Share Posted November 6, 2019 That's a name I recognize! Thanks again. Link to comment Share on other sites More sharing options...
vtcruising Posted November 6, 2019 #6 Share Posted November 6, 2019 11 minutes ago, lola2013 said: That's a name I recognize! Thanks again. Here is the Spa brochure. There is an email address and phone number at the end. Hope one of those will work. 🙂 http://creative.rccl.com/Sales/Celebrity/General_Info/EDGE/Celebrity_Edge_Spa_Menu_jb10.pdf 1 Link to comment Share on other sites More sharing options...
Rare hcat Posted November 6, 2019 #7 Share Posted November 6, 2019 It is def NOT Canyon Ranch, it is a Steiner entity created for EDGE. Check Celebrity Website for the info...they had a big article with the name etc, Also try e mail to Celebrity One Touch who may get you in touch! 1 Link to comment Share on other sites More sharing options...
lola2013 Posted November 6, 2019 Author #8 Share Posted November 6, 2019 Thanks...I didn't spend this much time making the reservation!!! Link to comment Share on other sites More sharing options...
Rare hcat Posted November 6, 2019 #9 Share Posted November 6, 2019 Kelly Hoppen MBE designed The Spa on Celebrity Edge with a focus on lighting, mood and yacht style - to enhance the treatment rooms and services on offer provided by One Spa World, LLC. Link to comment Share on other sites More sharing options...
lola2013 Posted November 6, 2019 Author #10 Share Posted November 6, 2019 I have been looking at the brochure that VTcruising sent...the treatment options look amazing! I've also been looking at some of the seaday options that Jim_Iain has posted. Ladies Pampering sounds great. But he's on a much longer sailing so not sure what will be available on our seven-day sailing. Link to comment Share on other sites More sharing options...
vtcruising Posted November 6, 2019 #11 Share Posted November 6, 2019 11 minutes ago, lola2013 said: I have been looking at the brochure that VTcruising sent...the treatment options look amazing! I've also been looking at some of the seaday options that Jim_Iain has posted. Ladies Pampering sounds great. But he's on a much longer sailing so not sure what will be available on our seven-day sailing. The Ladies Pampering Party was on our 7 night last year and hcat went on her 7 night cruise and really enjoyed it. 🙂 Link to comment Share on other sites More sharing options...
lola2013 Posted November 6, 2019 Author #12 Share Posted November 6, 2019 2 minutes ago, vtcruising said: The Ladies Pampering Party was on our 7 night last year and hcat went on her 7 night cruise and really enjoyed it. 🙂 Thanks...I'll be sure to leave time for that. Nothing like being pampered! Link to comment Share on other sites More sharing options...
Rare hcat Posted November 6, 2019 #13 Share Posted November 6, 2019 Just now, vtcruising said: The Ladies Pampering Party was on our 7 night last year and hcat went on her 7 night cruise and really enjoyed it. 🙂 It was a beauty demonstration with participation....no charge. Has been moved to a larger space. It was a soft with sell free samples but the rep who runs it is truly entertaining,... Never thought I'd enjoy it , but I did! Much better than some boring bridal showers I have been to... 1 Link to comment Share on other sites More sharing options...
lola2013 Posted November 6, 2019 Author #14 Share Posted November 6, 2019 Count me in! Link to comment Share on other sites More sharing options...
cantstopingcruising Posted November 6, 2019 #15 Share Posted November 6, 2019 If you attend, they will offer you discounts. My masseuse tried to get me to pay for a more expensive treatment, but I was firm!!! Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted November 6, 2019 #16 Share Posted November 6, 2019 (edited) From the book in our room they have Customer service listed as: OneSpaWorld 1-855-848-2059 www.timetospa.com postcruisecustomerservice@timetospa.com Edited November 6, 2019 by Jim_Iain Link to comment Share on other sites More sharing options...
lola2013 Posted November 6, 2019 Author #17 Share Posted November 6, 2019 2 minutes ago, Jim_Iain said: From the book in our room they have Customer service listed as: OneSpaWorld 1-855-848-2059 www.timetospa.com postcruisecustomerservice@timetospa.com Thanks! I'm just waiting for the boss to leave so I can make the call 😉...the website took me to a site that didn't include treatments on Edge. Link to comment Share on other sites More sharing options...
lola2013 Posted November 6, 2019 Author #18 Share Posted November 6, 2019 (edited) 14 minutes ago, cantstopingcruising said: If you attend, they will offer you discounts. My masseuse tried to get me to pay for a more expensive treatment, but I was firm!!! Perhaps I don't look like I am in the market for add-ons; I have gotten many massages on many ships and have never been bothered with a hard sell. Edited November 6, 2019 by lola2013 Link to comment Share on other sites More sharing options...
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