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Canceling two cabins


cheri
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I have a quick question. I booked two cove cabins for Dec. 2020. one for me and one for three friends. I booked thru a TA and was warned I could get no refund if I canceled.,I just put deposit down. He said I would only get a credit towards another cruise on carnival. Does any one know how that works. Neither of us can go at this point. Also the cabin with three in it, it doesnt have my name on it all tho I paid the deposits on both. Thanks for all the help.

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Hi

 

What exactly is the question? 

 

If you wish to cancel and you did get a credit for your deposit, you would need to use it within 24 months. That is specifically if you booked with a "booking rate" that allows for a refund of your deposit. Your TA would be aware of that and hopefully would have told you. Also, some TA's charge a cancellation fee, hopefully they would have told you that as well, if it was the case. You should call them and they will tell you your options. Perhaps wait a bit in case the situation changes again.

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If the cabins were booked Early Save, you will lose $50 per person that deposit was made on. If you booked anything other than Early Saver, you should get all the deposit back, unless the TA charges a cancellation fee. It is always wise to ask questions about what rates you are booking with, and any fees associated with cancelling.

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1 hour ago, Nic6318 said:

Hi

 

What exactly is the question? 

 

If you wish to cancel and you did get a credit for your deposit, you would need to use it within 24 months. That is specifically if you booked with a "booking rate" that allows for a refund of your deposit. Your TA would be aware of that and hopefully would have told you. Also, some TA's charge a cancellation fee, hopefully they would have told you that as well, if it was the case. You should call them and they will tell you your options. Perhaps wait a bit in case the situation changes again.

Ty you did answer the question, I hv a call into him but he said I could the credit any time 🤨, ty for taking the time to answer

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We sometimes change our minds and cancel a cruise if a better casino offer comes along. We get an email letter from Carnival that of the $198 deposit we get to put $98 of it towards another cruise booked within 24 months. We book the new cruise, click on the link in the letter that takes us to a form. We give the cancelled cruise info and the new cruise info. Shortly we see the $98 credit on the new cruise booking summary. We lose the $100 but the new greatly discounted new cruise makes up for it.

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