TBone2K Posted December 16, 2019 #1 Share Posted December 16, 2019 If I got into a disagreement about payment with my TA after I paid in full, is it possible for them to cancel my cruise? It's already registered and I can see it on my RC account. Link to comment Share on other sites More sharing options...
Tulsacoker Posted December 16, 2019 #2 Share Posted December 16, 2019 Yikes, I have my popcorn ready 3 2 Link to comment Share on other sites More sharing options...
Clarea Posted December 16, 2019 #3 Share Posted December 16, 2019 4 minutes ago, TBone2K said: If I got into a disagreement about payment with my TA after I paid in full, is it possible for them to cancel my cruise? It's already registered and I can see it on my RC account. They can do anything to your cruise, including cancelling. However, there are some extenuating circumstances whereby Royal will take the cruise away from the TA, such as if the TA is not responsive. This might be difficult to do if you are already paid in full, but if you think you have a case, contact RC. 2 1 Link to comment Share on other sites More sharing options...
nelblu Posted December 16, 2019 #4 Share Posted December 16, 2019 Did the TA give you any indications? Link to comment Share on other sites More sharing options...
klfrodo Posted December 16, 2019 #5 Share Posted December 16, 2019 (edited) of course they can if you didn't follow the terms and conditions you agreed to when making your booking. You are the TA's customer. Not the cruiselines customer. Only when you board the ship do you become the cruiselines customer. Edited December 16, 2019 by klfrodo Link to comment Share on other sites More sharing options...
frito58 Posted December 16, 2019 #6 Share Posted December 16, 2019 They can pretty much do anything they want . Its not nice . Thus is why I became one and handle all my own stuff LOL. They call and say I am a TA I am calling about yada yada . Do this or this Including cancelling any refund would go back to your CC. Hopefully you get this resolved. If their is a parent company and you cant resolve your differences you could try calling them . Link to comment Share on other sites More sharing options...
Rare Tapi Posted December 16, 2019 #7 Share Posted December 16, 2019 Can you be more specific about what type of disagreement about payment after being paid in full you encountered? Link to comment Share on other sites More sharing options...
Magicat Posted December 16, 2019 #8 Share Posted December 16, 2019 Sounds like they haven't cancelled but you are worried that they may because of your disagreement. Try calling Royal to transfer the reservation out from the travel agent and pass it you yourself. Link to comment Share on other sites More sharing options...
Rare taxatty Posted December 17, 2019 #9 Share Posted December 17, 2019 My TA once cancelled my reservation by mistake (she fixed by booking the adjacent cabin at the same price + $50 OBC she added as my old one had already been snapped up), so it's definitely possible. Link to comment Share on other sites More sharing options...
crazyank Posted December 17, 2019 #10 Share Posted December 17, 2019 10 hours ago, Host Clarea said: They can do anything to your cruise, including cancelling. However, there are some extenuating circumstances whereby Royal will take the cruise away from the TA, such as if the TA is not responsive. This might be difficult to do if you are already paid in full, but if you think you have a case, contact RC. We had this exact problem with a TA. Not answering emails, never available by phone, etc. Royal was very willing to take the cruise away from the TA even after we had paid in full. Link to comment Share on other sites More sharing options...
Clarea Posted December 17, 2019 #11 Share Posted December 17, 2019 3 hours ago, crazyank said: We had this exact problem with a TA. Not answering emails, never available by phone, etc. Royal was very willing to take the cruise away from the TA even after we had paid in full. Thanks for the update, I didn't know if it was possible afetr final payment had been made. Link to comment Share on other sites More sharing options...
Tulsacoker Posted December 17, 2019 #12 Share Posted December 17, 2019 (edited) seems like a suspicious thread ... and I wasted my popcorn Edited December 17, 2019 by Tulsacoker 2 1 Link to comment Share on other sites More sharing options...
TBone2K Posted December 18, 2019 Author #13 Share Posted December 18, 2019 On 12/17/2019 at 8:17 AM, Tulsacoker said: seems like a suspicious thread ... and I wasted my popcorn Popcorn is never a waste! Anyway, we aren't supposed to name TAs, but I wouldn't even normally deal with this company. Just they are the only way to use my particular points to buy a cruise. Would definitely not use them again either after waiting 5 hours on hold to speak to an agent (again, can't book online using points). Since it sounds possible, rather than having told hold again for any further problems, I'm going to see if I can get RC to take control of the reservation and maybe even hand it off to my regular TA. As for the credit card, I'm checking into other points programs, but generally the point value is pretty low on most of them for anything but flights. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now