isdoo Posted December 17, 2019 #1 Share Posted December 17, 2019 Hi, Should we have had an email from the pre cruise concierge? How can we get hold of them? Assuming they exist 😂 😂 Link to comment Share on other sites More sharing options...
Rare chemmo Posted December 17, 2019 #2 Share Posted December 17, 2019 The shore side concierge contacts CS and above about two weeks pre cruise. We tend to have a draft list of room set up, speciality dining requests etc ready about three weeks pre cruise. Although we are usually contacted by phone and discuss we invariably forward our drafted list to ensure nothing is missed. We also take a copy of the draft on board to give to our butler to use as a room set up check list and then to use to confirm our dining requests. If you are less than two weeks to your cruise phone Captains Club and ask for the correct concierge for your sailing. Hope you have a fantastic cruise! Link to comment Share on other sites More sharing options...
39august Posted December 17, 2019 #3 Share Posted December 17, 2019 We were in our first sky suite in Sept. and were surprised to hear from the shore side concierge. We requested a red wine instead of the sparkling and were happy to have an Elegance merlot waiting for us. I don't know if sky suites are now routinely contacted or if we were just lucky. Link to comment Share on other sites More sharing options...
mdpa Posted December 17, 2019 #4 Share Posted December 17, 2019 Not sure what you are trying to accomplish, but I needed a price quote for a private car (in an area where rentals are not legal) and was struggling to find options. Anyway, I reached out to Celebrity's "Private Journeys" yesterday and they were very polite and hope to receive a quote soon. https://www.celebritycruises.com/gb/shore-excursions/private-journeys SHORE EXCURSIONS CREATED BY YOU One size doesn’t fit all when it comes to adventures on shore! We’re here to help you create the personalized destination experience you’ve always dreamed of. Our Destination Insiders team will guide and inspire you, offering a range of authentic experiences and exclusive visits. Plus, private cars, limousines, aircraft and individual local guides. If you don’t see what you’re looking for among our tour offerings, or if you’d like to curate a tour to your specific tastes, call our Destination Insiders team today and see why Private Journeys were selected as a 2017 Travel Weekly Magellan Gold Award Winner. BEGIN YOUR JOURNEY Call (844) 571-7851 (US & Canada), (801) 666-3031 (international), or email us at privatejourneys@celebrity.com to start planning your own Private Journey.Monday–Friday 8:00 am–5:00 pm EST. Link to comment Share on other sites More sharing options...
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