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It's official - NCL cancels all cruises until July 1st.


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TRAVEL ALERT Updated: April 24, 2020 - Suspended cruises into June 2020

The safety, security and well-being of our guests, crew and communities we visit is our number one priority. We continue to closely monitor the COVID-19 coronavirus situation and the global health environment. With COVID-19 continuing to impact communities and ports around the globe, we have extended our voluntary temporary suspension of voyages. Our suspension that was for voyages embarking March 13 to May 14 has been extended to now include all voyages embarking through June 30, 2020. We plan to recommence operations beginning July 1, 2020.

We are committed to taking all appropriate steps and actions to combat the spread of COVID-19 and are working closely and in partnership with local, state, federal and global agencies. While this may result in additional future changes, please know our teams are working around the clock to do what is right by our guests and travel partners. We continue to monitor this situation closely and will provide additional updates as they are available.

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5 minutes ago, Georgia_Peaches said:

Well at least they are doing it earlier than with past cancellations.

That's b/c they have their groove on now🤣

 

Seriously though, at least this time, they've actually removed all cruises from their site so there'll be no opportunity to book those cruises anymore. 

 

Edited by All-ready2cruise
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Just got this note:

 

April 24, 2020
Dear Valued Guests and Travel Partners,
I’d like to share an important update about Norwegian Cruise Line’s response to COVID-19. With the virus impacting
communities around the globe, we voluntarily suspended cruise voyages across our fleet through May 14, 2020.
Today, we are extending this suspension through June 30, 2020. We plan to relaunch cruise operations with
embarkations beginning July 1, 2020.
Information follows for guests currently booked on voyages with embarkation dates from May 15 to June 30, 2020:
· All guests on impacted voyages will automatically receive a 125% refund of the fare paid in the form of a future
cruise credit, which can be applied toward any future cruise through December 31, 2022. This future cruise
credit is valid for one year from the issue date and applicable towards all published sailings through December
31, 2022. All future cruise credits will be issued by Friday, May 1, 2020. Guests who take advantage of this
option and rebook a new cruise through May 15, 2020 for any voyage in October through December 2020 or
anytime in 2021 or 2022 will receive an additional 20% discount off any published price. The 125% refund and
additional 20% discount provides tremendous value to our loyal guests; we are very pleased to be able to offer
this terrific incentive.
· A lesser value refund is also available for guests who do not wish to avail themselves of the 125% future
cruise credit and 20% off future cruise discount. Those guests can request a refund of the fare paid to be
reimbursed to the original form of payment 90 days after completing the request form at
https://www.ncl.com/case-submission/peace-of-mind. The form will be available from May 7 to May 13, 2020.
Policies for bookings made through Tour Operators or Wholesalers may vary, please contact your travel
professional for full details.
Working closely and in partnership with local, state, federal and global agencies, we are committed to taking all
appropriate steps and actions to combat the spread of COVID-19. The health, safety and well-being of our guests and
crew is our highest priority. We greatly appreciate the understanding of our valued guests during these fluid,
unprecedented and challenging times.
If you have questions regarding this matter, please visit
https://www.ncl.com/why-cruise-norwegian/book-with-confidence, contact us at (800) 327-7030 or connect with your
travel professional.
As always, your business is important to us and we appreciate your trust in us. We remain dedicated to providing our
guests and travel partners with the very best experience.
Sincerely,
Katty Byrd
Vice President Guest Services

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If I booked through a TA do you need to contact them for refund ? Or can I simply access/complete the form on 5/7 ? Also if the initial reservation was for made for multiple rooms do all parties have to select same refund option ?

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