LOVEMYMO Posted April 24, 2020 #1 Share Posted April 24, 2020 Update posted on their website. Link to comment Share on other sites More sharing options...
Rare shof515 Posted April 24, 2020 #2 Share Posted April 24, 2020 TRAVEL ALERT Updated: April 24, 2020 - Suspended cruises into June 2020 The safety, security and well-being of our guests, crew and communities we visit is our number one priority. We continue to closely monitor the COVID-19 coronavirus situation and the global health environment. With COVID-19 continuing to impact communities and ports around the globe, we have extended our voluntary temporary suspension of voyages. Our suspension that was for voyages embarking March 13 to May 14 has been extended to now include all voyages embarking through June 30, 2020. We plan to recommence operations beginning July 1, 2020. We are committed to taking all appropriate steps and actions to combat the spread of COVID-19 and are working closely and in partnership with local, state, federal and global agencies. While this may result in additional future changes, please know our teams are working around the clock to do what is right by our guests and travel partners. We continue to monitor this situation closely and will provide additional updates as they are available. Link to comment Share on other sites More sharing options...
Rare Georgia_Peaches Posted April 24, 2020 #3 Share Posted April 24, 2020 Well at least they are doing it earlier than with past cancellations. Link to comment Share on other sites More sharing options...
Rare All-ready2cruise Posted April 24, 2020 #4 Share Posted April 24, 2020 (edited) 5 minutes ago, Georgia_Peaches said: Well at least they are doing it earlier than with past cancellations. That's b/c they have their groove on now🤣 Seriously though, at least this time, they've actually removed all cruises from their site so there'll be no opportunity to book those cruises anymore. Edited April 24, 2020 by All-ready2cruise 1 1 Link to comment Share on other sites More sharing options...
MechE31 Posted April 24, 2020 #5 Share Posted April 24, 2020 Just got this note: April 24, 2020 Dear Valued Guests and Travel Partners, I’d like to share an important update about Norwegian Cruise Line’s response to COVID-19. With the virus impacting communities around the globe, we voluntarily suspended cruise voyages across our fleet through May 14, 2020. Today, we are extending this suspension through June 30, 2020. We plan to relaunch cruise operations with embarkations beginning July 1, 2020. Information follows for guests currently booked on voyages with embarkation dates from May 15 to June 30, 2020: · All guests on impacted voyages will automatically receive a 125% refund of the fare paid in the form of a future cruise credit, which can be applied toward any future cruise through December 31, 2022. This future cruise credit is valid for one year from the issue date and applicable towards all published sailings through December 31, 2022. All future cruise credits will be issued by Friday, May 1, 2020. Guests who take advantage of this option and rebook a new cruise through May 15, 2020 for any voyage in October through December 2020 or anytime in 2021 or 2022 will receive an additional 20% discount off any published price. The 125% refund and additional 20% discount provides tremendous value to our loyal guests; we are very pleased to be able to offer this terrific incentive. · A lesser value refund is also available for guests who do not wish to avail themselves of the 125% future cruise credit and 20% off future cruise discount. Those guests can request a refund of the fare paid to be reimbursed to the original form of payment 90 days after completing the request form athttps://www.ncl.com/case-submission/peace-of-mind. The form will be available from May 7 to May 13, 2020. Policies for bookings made through Tour Operators or Wholesalers may vary, please contact your travel professional for full details. Working closely and in partnership with local, state, federal and global agencies, we are committed to taking all appropriate steps and actions to combat the spread of COVID-19. The health, safety and well-being of our guests and crew is our highest priority. We greatly appreciate the understanding of our valued guests during these fluid, unprecedented and challenging times. If you have questions regarding this matter, please visithttps://www.ncl.com/why-cruise-norwegian/book-with-confidence, contact us at (800) 327-7030 or connect with your travel professional. As always, your business is important to us and we appreciate your trust in us. We remain dedicated to providing our guests and travel partners with the very best experience. Sincerely, Katty Byrd Vice President Guest Services Link to comment Share on other sites More sharing options...
Sam Ting Posted April 24, 2020 #6 Share Posted April 24, 2020 90 days from sometime in may? Just do a chargeback with your credit card! That’s so unacceptable it’s not funny. I guess there are a lot of suckers out there! 2 Link to comment Share on other sites More sharing options...
NYcruzzer Posted April 24, 2020 #7 Share Posted April 24, 2020 If I booked through a TA do you need to contact them for refund ? Or can I simply access/complete the form on 5/7 ? Also if the initial reservation was for made for multiple rooms do all parties have to select same refund option ? Link to comment Share on other sites More sharing options...
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