coconutmonkey Posted June 11, 2020 #1 Share Posted June 11, 2020 Hello. I am new to HAL. Can anyone advise me on the fax number for HAL to request my CCL shareholder credit? How long does it usually take? I am used to Princess and it takes a day or two to process. Looking forward to my Norway 06/21 HAL cruise. Link to comment Share on other sites More sharing options...
SJSULIBRARIAN Posted June 11, 2020 #2 Share Posted June 11, 2020 The most recent fax number I have used is 206-501-2620 In the past I received an email confirmation within a day (I requested such in the cover sheet I sent). Link to comment Share on other sites More sharing options...
CruiserBruce Posted June 11, 2020 #3 Share Posted June 11, 2020 They may not accept the proof of ownership this far in advance. Technically the rule says 3 months in advance of sailing. Enforcement of the rule is a little inconsistent. Link to comment Share on other sites More sharing options...
coconutmonkey Posted June 11, 2020 Author #4 Share Posted June 11, 2020 Thanks so much for the fax number! I sent it today and asked for an email confirmation once done. Hopefully they will process it. Link to comment Share on other sites More sharing options...
Rare kazu Posted June 11, 2020 #5 Share Posted June 11, 2020 34 minutes ago, CruiserBruce said: They may not accept the proof of ownership this far in advance. Technically the rule says 3 months in advance of sailing. Enforcement of the rule is a little inconsistent. I know you have to send it in at least 3 weeks in advance but I don’t recall seeing the rule on the 3 months. I must be blind! 😉 Op I have sent mine in 6 - 9 months early with no problem - never tried a year in advance though 😉 My confirmations have always been quick. Any where from an hour to 24 hours, normally. Link to comment Share on other sites More sharing options...
Mandalay1903 Posted June 11, 2020 #6 Share Posted June 11, 2020 I have sent mine in up to a year in advance with no problems, however, for one cruise I tried to send it more than a year in advance and it was rejected. The bigger problem that I tend to have is that every time I buy the CCL stock for onboard credit purposes, the stock tanks. Then when I eventually sell (at the inevitable loss), the stock rises... 😞 Link to comment Share on other sites More sharing options...
coconutmonkey Posted June 11, 2020 Author #7 Share Posted June 11, 2020 An update. I received my confirmation email of the shareholder credit being applied within 15 minutes of faxing it. Great service! 2 Link to comment Share on other sites More sharing options...
Rare kazu Posted June 11, 2020 #8 Share Posted June 11, 2020 7 minutes ago, coconutmonkey said: An update. I received my confirmation email of the shareholder credit being applied within 15 minutes of faxing it. Great service! Excellent 😄😄 Glad your experience was quick and smooth. Link to comment Share on other sites More sharing options...
vms Posted June 12, 2020 #9 Share Posted June 12, 2020 I had no idea you could apply for it so early. I have a cruise scheduled for January and wondering if I should do it now, so that if there are issues, I'll have more than enough time to resolve them. OTOH, now that I'm working from home 100% of the time for the foreseeable future, I don't have easy access to a fax machine any more. Decisions, decisions... 🙂 Link to comment Share on other sites More sharing options...
HAL4NOW Posted June 14, 2020 #10 Share Posted June 14, 2020 On 6/11/2020 at 7:01 PM, vms said: I had no idea you could apply for it so early. I have a cruise scheduled for January and wondering if I should do it now, so that if there are issues, I'll have more than enough time to resolve them. OTOH, now that I'm working from home 100% of the time for the foreseeable future, I don't have easy access to a fax machine any more. Decisions, decisions... 🙂 I have snail mailed mine and gotten good response (as much as 11 months in advance). 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now