Rare budmeister Posted October 27, 2020 #1 Share Posted October 27, 2020 I called customer service to do a Lift and Shift for a Jan. cruise I booked a long time ago. I was repeatedly told that it ended Oct.16th. Saying it was still on the website got me nowhere. The link on the website went to a bad page error message. I switched from Chrome to Edge, and the link worked. It said the best room available will be assigned. Can I still change it, like you in a regular reservation? Thanks! Link to comment Share on other sites More sharing options...
Ken at the beach Posted October 27, 2020 #2 Share Posted October 27, 2020 1 minute ago, budmeister said: I called customer service to do a Lift and Shift for a Jan. cruise I booked a long time ago. I was repeatedly told that it ended Oct.16th. Saying it was still on the website got me nowhere. The link on the website went to a bad page error message. I switched from Chrome to Edge, and the link worked. It said the best room available will be assigned. Can I still change it, like you in a regular reservation? Thanks! Yes, once assigned a room you can change it to any other available room in the exact same category Link to comment Share on other sites More sharing options...
yogimax Posted October 27, 2020 #3 Share Posted October 27, 2020 3 minutes ago, budmeister said: The link on the website went to a bad page error message. I switched from Chrome to Edge, and the link worked. It also doesn't work on Chrome for me, but does on IE. Link to comment Share on other sites More sharing options...
firefly333 Posted October 27, 2020 #4 Share Posted October 27, 2020 Worked on chrome for me but not on brave. I think you have to try several browsers. Link to comment Share on other sites More sharing options...
stevea36 Posted October 27, 2020 #5 Share Posted October 27, 2020 if you go to the webpage http://cancellation.royalcaribbean.com you can see what options you have and, if you so desire, do it yourself... (if you do not want to do it, but just see options, back out before submitting the final request.) Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now