daisy-mae Posted November 25, 2020 #1 Share Posted November 25, 2020 I was most enthusiastic about responding to the survey sent to my email address yesterday. However, as the first question relating to my location only gave three options: "United States, Australia, UK", I was unable to continue. Just wondering if any fellow Canucks had the same frustrating experience? 1 Link to comment Share on other sites More sharing options...
Rare kazu Posted November 25, 2020 #2 Share Posted November 25, 2020 I didn’t get a survey at all. Link to comment Share on other sites More sharing options...
Rare richwmn Posted November 25, 2020 #3 Share Posted November 25, 2020 I received one and filled it out, but truthfully don't remember what countries it was looking for. I didn't think to save a copy of the questions, but they had to do with your cruising habits, whether or not you have a cruise scheduled, how you felt about the cruise lines response to the current problems, and other similar questions. Sorry you didn't get a chance to participate. Link to comment Share on other sites More sharing options...
aliaschief Posted November 25, 2020 #4 Share Posted November 25, 2020 (edited) Not a Canadian but I received a CC survey request and upon being asked if I book direct with cruise line or agent? The survey stopped when I replied cruise Line! So IMO the survey was more directed toward CC’s Travel Agency. Edited November 25, 2020 by aliaschief Link to comment Share on other sites More sharing options...
Rare richwmn Posted November 25, 2020 #5 Share Posted November 25, 2020 I just tried the link again and to my surprise it allowed me to start it again. Countries allowed were: US UK Australia Canada other Unlike @aliaschief it continued when I selected that I would book with cruise line. I did find that many questions were tailored to previous responses, for instance when I answered US it asked which area and listed NE,SE,Mid West,NW,SW etc. I didn't finish the second time, I stopped when it wanted ratings on several aspects of the current situation. Rich Link to comment Share on other sites More sharing options...
iancal Posted November 25, 2020 #6 Share Posted November 25, 2020 No, don't care, don't want to know. We get enough surveys now so we hardly need yet another. Link to comment Share on other sites More sharing options...
daisy-mae Posted November 26, 2020 Author #7 Share Posted November 26, 2020 Thanks Rich. I just tried again and to my surprise the list of possible countries includes Canada along with a number of other options. I swear it was not the case yesterday... Anyway, I started to respond and according to the progress meter I had completed 67% when I was stymied by the lack of a "next" arrow at the bottom of the page. That put an end to the survey. Early on I was asked if I was currently planning a cruise, to which I responded that I was NOT. Nevertheless, every subsequent question referred to the cruise that I was planning; I probably should have quit while I was ahead. LOL Link to comment Share on other sites More sharing options...
Rare richwmn Posted November 26, 2020 #8 Share Posted November 26, 2020 that sounds like about the place where there is a slider to choose how you feel about some things. The slider is positioned at the middle, but you have to click on it even if you want to leave it in the middle. Link to comment Share on other sites More sharing options...
Winters in NZ Posted November 26, 2020 #9 Share Posted November 26, 2020 On 11/25/2020 at 4:05 PM, daisy-mae said: I was most enthusiastic about responding to the survey sent to my email address yesterday. However, as the first question relating to my location only gave three options: "United States, Australia, UK", I was unable to continue. Just wondering if any fellow Canucks had the same frustrating experience? I received it as well, with only those 3 countries listed that you mention but I am not interested in jumping through hoops. Not frustrated. Simply pressed delete, then had a latte. Link to comment Share on other sites More sharing options...
gigianne Posted November 26, 2020 #10 Share Posted November 26, 2020 I guess I don't live in the right country. I too deleted the email. Link to comment Share on other sites More sharing options...
JMAUST Posted November 26, 2020 #11 Share Posted November 26, 2020 I received one. I am in Australia. Link to comment Share on other sites More sharing options...
13momo Posted December 5, 2020 #12 Share Posted December 5, 2020 On 11/25/2020 at 4:05 PM, daisy-mae said: I was most enthusiastic about responding to the survey sent to my email address yesterday. However, as the first question relating to my location only gave three options: "United States, Australia, UK", I was unable to continue. Just wondering if any fellow Canucks had the same frustrating experience? I was going to answer it, too, but it appears they weren’t looking for Canadians’ opinions. Link to comment Share on other sites More sharing options...
daisy-mae Posted December 5, 2020 Author #13 Share Posted December 5, 2020 I guess there was something wrong with the survey after all; I received an apology from HA earlier this week, explaining that there was some sort of glitch but that my answers had been recorded. Link to comment Share on other sites More sharing options...
USN59-79 Posted December 5, 2020 #14 Share Posted December 5, 2020 I received the same apology, but I think it was from CruiseCritic, not HAL. Link to comment Share on other sites More sharing options...
daisy-mae Posted December 6, 2020 Author #15 Share Posted December 6, 2020 4 hours ago, USN59-79 said: I received the same apology, but I think it was from CruiseCritic, not HAL. Sorry, you are correct. Two entirely different entities. Link to comment Share on other sites More sharing options...
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