Minnie29 Posted August 9, 2021 #1 Share Posted August 9, 2021 Have been trying to contact Princess on their UK 0344 3388663 this morning and the line rings but no reply. Sometimes it rings for 10 or so times and just stops or there is silence and no automated choices etc? Has anyone got another contact number? Thank you Link to comment Share on other sites More sharing options...
Platonic Posted August 9, 2021 #2 Share Posted August 9, 2021 Try 0344 33886635 Link to comment Share on other sites More sharing options...
majortom10 Posted August 9, 2021 #3 Share Posted August 9, 2021 The phones for Princess/Cunard and P&O in Southampton have been having problems for a long time with not being answered and some people hanging on for a considerable time. They are blaming Covid but it has been an issue with Carnival UK and their poor IT/phone system for 2-3yrs. Link to comment Share on other sites More sharing options...
FirstTimeFreddy Posted August 9, 2021 #4 Share Posted August 9, 2021 Same here. On Saturday I was on hold for 1.5 hours trying to get through. Absolutely atrocious. On hold once again now. 😴 Link to comment Share on other sites More sharing options...
bluenote5 Posted August 10, 2021 #5 Share Posted August 10, 2021 from the UK and rang the 0344 3388663 number at about 9pm ( 21:00 ) UK time and the call was answered fairly quickly by a team member. When I asked the lady who had an American accent her location, she said she was in Los Angeles. So it might possibly be easier to ring an hour before 10pm deadline that's mentioned in contacts. Link to comment Share on other sites More sharing options...
dides Posted August 10, 2021 #6 Share Posted August 10, 2021 (edited) 40 minutes ago, bluenote5 said: from the UK and rang the 0344 3388663 number at about 9pm ( 21:00 ) UK time and the call was answered fairly quickly by a team member. When I asked the lady who had an American accent her location, she said she was in Los Angeles. So it might possibly be easier to ring an hour before 10pm deadline that's mentioned in contacts. Thanks for that - we phoned at 21:15 and got through to a very helpful lady in the US too. Tried getting through on 3 separate occasions in the morning and got nowhere so that's the way to go folks! Edited August 10, 2021 by dides Link to comment Share on other sites More sharing options...
john watson Posted August 10, 2021 #7 Share Posted August 10, 2021 On 8/9/2021 at 12:08 PM, Minnie29 said: Have been trying to contact Princess on their UK 0344 3388663 this morning and the line rings but no reply. Sometimes it rings for 10 or so times and just stops or there is silence and no automated choices etc? Has anyone got another contact number? Thank you Try 0344 338 8661 extension 2013. Ask to speak to Jamie if he is not there he will phone you back or speak to whoever answers. Phone 10.30 to 16.00. Regards John Link to comment Share on other sites More sharing options...
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