dexddd Posted August 21, 2021 #1 Share Posted August 21, 2021 There were two big changes this week and I'd have to say MSC has done a great job communicating those changes. While most of us here would rather go to the DMV than deal with MSC's website, the changes were communicated to our TA who then passed on the info to us within 48 hours. Today I got a text for each of our two upcoming cruises about those changes as well from MSC. Don't let go of that summer IT Intern. 8 1 Link to comment Share on other sites More sharing options...
Lisichka Posted August 21, 2021 #2 Share Posted August 21, 2021 I have received zero communication from MSC. I dare say it is your TA that deserves the kudos, not MSC. 1 Link to comment Share on other sites More sharing options...
ChattTenn Posted August 21, 2021 #3 Share Posted August 21, 2021 Our TA passed on the protocols changes to us for our October cruise on Divina (our first ever with MSC). Link to comment Share on other sites More sharing options...
NCPipeSmoker Posted August 21, 2021 #4 Share Posted August 21, 2021 I got the text message this morning as well with all of the changes for our 9/3 cruise. Link to comment Share on other sites More sharing options...
GA Dave Posted August 21, 2021 #5 Share Posted August 21, 2021 1 hour ago, dexddd said: There were two big changes this week and I'd have to say MSC has done a great job communicating those changes. While most of us here would rather go to the DMV than deal with MSC's website, the changes were communicated to our TA who then passed on the info to us within 48 hours. Today I got a text for each of our two upcoming cruises about those changes as well from MSC. Don't let go of that summer IT Intern. I also received a text about the changes to my cruise very quickly after they were posted on their website. Link to comment Share on other sites More sharing options...
Lisichka Posted August 21, 2021 #6 Share Posted August 21, 2021 (edited) This makes me wonder why I have not received any communication? Maybe because my cruise is not until November? Edited August 21, 2021 by Lisichka 2 Link to comment Share on other sites More sharing options...
Rare styles27 Posted August 21, 2021 #7 Share Posted August 21, 2021 My cruise is paid for and I have still not heard from MSC I learned about the changes right here on cruise critic. 1 Link to comment Share on other sites More sharing options...
phissy Posted August 21, 2021 #8 Share Posted August 21, 2021 1 hour ago, Lisichka said: Maybe because my cruise is not until November? This is probably why. We are also in November and did not get any direct MSC updates. Just followed here on CC. we have made final payment and just monitoring conditions out of Miami. Thinking it may get extended to end of November . 1 Link to comment Share on other sites More sharing options...
jules815 Posted August 21, 2021 #9 Share Posted August 21, 2021 2 hours ago, Lisichka said: This makes me wonder why I have not received any communication? Maybe because my cruise is not until November? We're mid-October, and haven't received anything via text or email regarding the changes. 2 Link to comment Share on other sites More sharing options...
miataman19 Posted August 21, 2021 #10 Share Posted August 21, 2021 October 2nd Meraviglia Yacht Club here. Not a thing from MSC. Link to comment Share on other sites More sharing options...
lovemycruisetoo Posted August 22, 2021 #11 Share Posted August 22, 2021 1 hour ago, miataman19 said: October 2nd Meraviglia Yacht Club here. Not a thing from MSC. With you on cruise and we received text message at 12:30 this afternoon. Link to comment Share on other sites More sharing options...
mimi7ccr Posted August 22, 2021 #12 Share Posted August 22, 2021 We're on the 9/19 Divina 7-nighter out of Port Canavaral. No email messages yet, but our T.A. has received our documents, so we'll see what those say. I'm on top of things though from this end. Link to comment Share on other sites More sharing options...
NRWPA Posted August 22, 2021 #13 Share Posted August 22, 2021 Nothing for me - Meraviglia October 9. Glad I read these boards or would know nothing. Last contact from MSC was July 14. Link to comment Share on other sites More sharing options...
travelwide Posted August 22, 2021 #14 Share Posted August 22, 2021 8 hours ago, Lisichka said: I have received zero communication from MSC. I dare say it is your TA that deserves the kudos, not MSC. Received a text directly from MSC. Kudos to them. Link to comment Share on other sites More sharing options...
Lisichka Posted August 22, 2021 #15 Share Posted August 22, 2021 41 minutes ago, travelwide said: Received a text directly from MSC. Kudos to them. In that case, kudos to MSC indeed! 😃 Link to comment Share on other sites More sharing options...
ms sjsky Posted August 22, 2021 #16 Share Posted August 22, 2021 For those of you that have not gotten a text about the changes that affect cruises up to Oct 31, I would make sure you have an MSC account (go to their web page and create one) and make sure there is a valid phone number connected to each of the passengers on your booking. Both my husband and I received a text message yesterday for out Oct. 2 cruise. Link to comment Share on other sites More sharing options...
MStarzky Posted August 22, 2021 #17 Share Posted August 22, 2021 I have received zero communication from them since booking so no dont congratulate them. Link to comment Share on other sites More sharing options...
Kruizin'Kath Posted August 22, 2021 #18 Share Posted August 22, 2021 We are sailing Mera 9/25...nothing yet 😡 Link to comment Share on other sites More sharing options...
dexddd Posted August 22, 2021 Author #19 Share Posted August 22, 2021 19 hours ago, Lisichka said: I have received zero communication from MSC. I dare say it is your TA that deserves the kudos, not MSC. We are regular NCL cruisers and when there have been changes we've never gotten notice nor TA from NCL. The emails were from TA but the texts were from MSC. Obviously things can vary but I was very surprised to get a text from them. Link to comment Share on other sites More sharing options...
dexddd Posted August 22, 2021 Author #20 Share Posted August 22, 2021 19 hours ago, GA Dave said: I also received a text about the changes to my cruise very quickly after they were posted on their website. Have a great time as you are sailing soon. Link to comment Share on other sites More sharing options...
dexddd Posted August 22, 2021 Author #21 Share Posted August 22, 2021 12 hours ago, mimi7ccr said: We're on the 9/19 Divina 7-nighter out of Port Canavaral. No email messages yet, but our T.A. has received our documents, so we'll see what those say. I'm on top of things though from this end. We sail the week after and got a text. Link to comment Share on other sites More sharing options...
dexddd Posted August 22, 2021 Author #22 Share Posted August 22, 2021 3 hours ago, ms sjsky said: For those of you that have not gotten a text about the changes that affect cruises up to Oct 31, I would make sure you have an MSC account (go to their web page and create one) and make sure there is a valid phone number connected to each of the passengers on your booking. Both my husband and I received a text message yesterday for out Oct. 2 cruise. That's what I was thinking as well. I can say on NCL my phone number is in profile and we've had changes and I never got contacted so maybe MSC technology also quite not perfect in the alerting aspect. As always, CC usually best bet to alert others to changes. 1 Link to comment Share on other sites More sharing options...
miataman19 Posted August 22, 2021 #23 Share Posted August 22, 2021 4 hours ago, ms sjsky said: For those of you that have not gotten a text about the changes that affect cruises up to Oct 31, I would make sure you have an MSC account (go to their web page and create one) and make sure there is a valid phone number connected to each of the passengers on your booking. Both my husband and I received a text message yesterday for out Oct. 2 cruise. On the Oct. 2nd sailing also. I've gotten emails when I made any changes to my booking but never have I gotten a text. Everything in my profile is accurate. No email or text about the changes. Could it be that because both of us are already vaccinated and it is checked off on the paperwork that they never sent the new info? Link to comment Share on other sites More sharing options...
soloadventurer Posted August 22, 2021 #24 Share Posted August 22, 2021 Are these changes relating to U.S cruises ? Link to comment Share on other sites More sharing options...
vintagegarage Posted August 22, 2021 #25 Share Posted August 22, 2021 How hard is for someone who received the text to post the contents of it here.. this topic is just one big tease.... LOL Link to comment Share on other sites More sharing options...
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