Cinerama Posted October 17, 2021 #1 Share Posted October 17, 2021 (edited) First time getting cruise credit. How long does it take to get it and where do you see it? Edited October 17, 2021 by Cinerama Link to comment Share on other sites More sharing options...
LGW59 Posted October 17, 2021 #2 Share Posted October 17, 2021 9 hours ago, Cinerama said: First time getting cruise credit. How long does it take to get it and where do you see it? Some have said they received in a couple of weeks others have said a few months. I received mine in four separate installments over 5 weeks. Link to comment Share on other sites More sharing options...
goofysmom99 Posted October 17, 2021 #3 Share Posted October 17, 2021 (edited) I was told when I cancelled that it would be 4 - 6 weeks. I cancelled July 26th and did not receive correct FCC amount until Oct 4th, 10 weeks. That particular transaction took quite a bit of serious fussing on my part to get the correct amount (they'd shorted me $620). I had to request the info and my TA had to send it to me. Edited October 17, 2021 by goofysmom99 Link to comment Share on other sites More sharing options...
Auntiemomo Posted October 17, 2021 #4 Share Posted October 17, 2021 I'm not taking any more FCC. Too hard to track when transferring parts to another sailing and when that gets cancelled, trying to track to get it all back, yada, yada, yada. Cash refunds have been coming within 30 days. 1 Link to comment Share on other sites More sharing options...
Cinerama Posted October 17, 2021 Author #5 Share Posted October 17, 2021 Thank you! Link to comment Share on other sites More sharing options...
Rare hcat Posted October 17, 2021 #6 Share Posted October 17, 2021 We cancelled on 9/25 (fully refundable)..credit back to card on 10/10! No issues.. Link to comment Share on other sites More sharing options...
LGW59 Posted October 17, 2021 #7 Share Posted October 17, 2021 33 minutes ago, Cinerama said: Thank you! When did you request the refund? Link to comment Share on other sites More sharing options...
Lastdance Posted October 17, 2021 #8 Share Posted October 17, 2021 I have had anywhere from 3 weeks to three months. I am still waiting for my income tax refund that was sent in February; had to write my senator to make sure it was received. Patience is a virtue in today's world. 1 Link to comment Share on other sites More sharing options...
LuvCruzn4Evr Posted October 18, 2021 #9 Share Posted October 18, 2021 On 10/17/2021 at 8:07 AM, Auntiemomo said: I'm not taking any more FCC. Too hard to track when transferring parts to another sailing and when that gets cancelled, trying to track to get it all back, yada, yada, yada. Cash refunds have been coming within 30 days. Lucky you. Our refund for the 9/6 Summit cancellation on 8/10 has yet to be refunded. We're told it's taking up to 90 days 🤬 Link to comment Share on other sites More sharing options...
lola2013 Posted October 18, 2021 #10 Share Posted October 18, 2021 My Reflection TA which was scheduled to sail this week 😂 was cancelled mid-June. I received a pittance of the refund mid-September and I am still waiting for the balance...four months later!!! My travel agent keeps hearing "another week; another week." She's told the work is done by one agent...likely working with an abacus. Funny how they can process a charge within minutes, but a refund is a totally different story. Link to comment Share on other sites More sharing options...
marieps Posted October 18, 2021 #11 Share Posted October 18, 2021 I received my entire refund for Silhouette's TA in 8 days. The small amount of FCC I had on it took three weeks. It's been a month since I cancelled Millie's Feb 3 cruise, and await $2,000 in FCC. Side issue: The =X= website is not allowing me to redeem my FCCs (which clearly expire December 31, 2022) on Equinox sailing December 22, 2022. Has anyone else had issues applying FCC to cruises departing under the new, later sail-by deadline? Link to comment Share on other sites More sharing options...
zoncom Posted October 18, 2021 #12 Share Posted October 18, 2021 Took 4MONTHS for my cancelled Caribbean cruise and we are Elite Plus.Patience. Link to comment Share on other sites More sharing options...
LGW59 Posted October 18, 2021 #13 Share Posted October 18, 2021 1 hour ago, zoncom said: Took 4MONTHS for my cancelled Caribbean cruise and we are Elite Plus.Patience. your status has nothing to do, one way or the other, with the timing of the refund. I've only 5 cruises so clearly no status and my refund took 5 weeks. 1 Link to comment Share on other sites More sharing options...
gordylad Posted October 19, 2021 #14 Share Posted October 19, 2021 still waiting our FCC for cancelled 16 sept cruise.....they said up to 30 to 90 days after original cruise date Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now