South Africa Cruises

[Merly]

22 minutes ago, tryan70 said:

Looks like Norwegian just cancelled all the Jade South Africa Sailings though Jan 26th

I’ve been watching them too to see what action they decided. 

[DRWQ]

36 minutes ago, Merly said:

I’ve been watching them too to see what action they decided. 

They just cancelled me on the Jade cruise leaving South Africa on January 26, 2021.

[capsplace]

On 11/28/2021 at 10:08 AM, sansterre said:

We should be boarding the Pursuit in Cape Town Jan. 3, flying out New Year's Eve.

Now it appears we will be home for New Year's Day.

If Azamara has to cancel our cruise, will they refund the money?  We just paid the balance due a couple weeks ago.

Why did your flight change so much?

[sansterre]

On 11/29/2021 at 7:51 PM, capsplace said:

Why did your flight change so much?

Our flight hasn't changed.  We asked for First Class and it seems the only way Azamara could arrange it was leaving New Year's Eve with a lay-over in London. 

If flights are not able to fly through UK, they may find another way to fly direct from U.S.

It is the waiting that is frustrating.  So ready to see South Africa!

 

[sansterre]

On 11/28/2021 at 12:25 PM, Mackdogmolly said:

In the past, when a cruise has been canceled, there has been an option of a 100% refund or 125% FCC

Thank you for that info.  

Much of this cruise cost is our flight and the post cruise excursions to Chobe and Victoria Falls.  So it might get more complicated than that.  I hope not.

[Mackdogmolly]

7 hours ago, sansterre said:

Thank you for that info.  

Much of this cruise cost is our flight and the post cruise excursions to Chobe and Victoria Falls.  So it might get more complicated than that.  I hope not.

If you booked your flights through ChoiceAir, you should get a refund if cruise is canceled.Same with any Azamara excursions. If private, most have cancellation options 

[flyhi120]

On 12/1/2021 at 1:57 PM, sansterre said:

Our flight hasn't changed.  We asked for First Class and it seems the only way Azamara could arrange it was leaving New Year's Eve with a lay-over in London. 

If flights are not able to fly through UK, they may find another way to fly direct from U.S.

It is the waiting that is frustrating.  So ready to see South Africa!

 

Hi we cancelled our cruise but I just looked to see if United is still flying nonstop from EWR to JNB and they are.  Flights are pretty empty going but very full coming back.  I think there are only 2 airlines that fly from the US to South Africa, Delta and United.  I don’t know how long flights will be able to fly into South Africa.  Everything changes daily since the pandemic.  

[bobmcm]

I read yesterday that United is proceeding  ahead with the plan to add  back the non-stop from New York (EWR) to Cape Town this week. Its not every an day flight, but several times per week.

 

[tiggertom]

I see Azamara have cancelled their visits to South Africa from January to March 2022 🙁

[tryan70]

Where did you see this?  

[Roel94]

On Quest now..it seems the most I heard was wait  and see.

 

 

[tiggertom]

An email from our travel agent arrived about an hour ago. Not heard from Azamara yet.

[Rabo]

We just received the official email from Azamara telling us that the Pursuit's South Africa cruises from January 3 - March 4 have been cancelled. Various credit options are listed in the email.

[Grandma Cruising]

3 hours ago, Rabo said:

We just received the official email from Azamara telling us that the Pursuit's South Africa cruises from January 3 - March 4 have been cancelled. Various credit options are listed in the email.

Sorry to hear that Rabo, I know you were both looking forwards to it.

[Roel94]

I feel sorry for the crew. They have been on that ship since Scotland  or Cadiz. 
 

This is just more work to keep crew happy while bored. There only so much cleaning and maintain every one  can do without guests.

[uktog]

Possibly they won’t be idle, they might try some Med winter itineraries? 

[curmudgeon98]

1 hour ago, uktog said:

Possibly they won’t be idle, they might try some Med winter itineraries? 

It seems a big stretch to try to put those on so quickly.  The ship and crew are one thing, but getting any kind of meaningful sales on such short notice would be quite difficult.   They could try running the Lisbon -> Barcelona route,  but most other likely options would include Canary Islands, and they already have a ship scheduled there.

[tiggertom]

13 hours ago, Rabo said:

We just received the official email from Azamara telling us that the Pursuit's South Africa cruises from January 3 - March 4 have been cancelled. Various credit options are listed in the email.

We’ve not had that email yet. Can I ask what the credit options are? Thanks 

[Rabo]

While all of us wish we were cruising, we have three options to compensate you for these cancellations. Here are your options.

 

Option # 1 | 125% Future Cruise Credit

We're providing you with a 125% Future Cruise Credit to book and sail by April 30, 2023.

• This amount will be based on your total cruise fare paid. And, we're giving you a little extra, knowing that this is such a unique circumstance.
• We will automatically issue you your Future Cruise Credit by January 12, 2022 via email. So, there's nothing for you to do!

Option # 2 | Lift and Shift

With Lift and Shift you have the option to keep your cruise vacation plans to the same destination and move your existing booking to a sailing next year within four weeks of your originally scheduled departure. The alternative sailing must be of the same stateroom category, on the same itinerary type and cruise length (+/- one sail night), scheduled within four weeks before or four weeks after the date of the original sailing but in the subsequent year.

• Just give us or your travel partner a call by December 29, 2021 to move your reservation at the same rate including any promotion you currently have on the booking. If we don't hear from you, we will automatically issue your Future Cruise Credit. 
• To view lift and shift options for your sailing, please visit www.azamara.com/liftshift

Option # 3 | 100% Refund

Or, if you prefer the lower value in a full refund, we're happy to process this for you. Given how fluid this situation is, and the opportunity to use the extra credit being offered, you have untilMarch 8, 2022 to request a refund and deactivate your certificate. 

• We will initially send you the 125% Future Cruise Credit Certificate. You have untilMarch 8, 2022 to request a refund. We will then deactivate your certificate. Note: Please know, once we receive your refund request, we unfortunately won't be able to accept an FCC request if you change your mind. 
• To avoid waiting on the phone, click here to submit your request.
• You can expect to receive your refund 45 days after you submit your request.
• Please note: If you used a Cruise with Confidence certificate on this sailing, and you request a refund instead, we'll refund any NEW funds paid above the certificate amount, and we'll reinstate your original Cruise with Confidence certificate.

[bobmcm]

We booked the 2/20/23 identical cruise on the Journey, using the lift and shift option. Now I have to re-do my post-cruise safari plans in Sabi Sabi and the airfare. 

[tiggertom]

1 hour ago, bobmcm said:

We booked the 2/20/23 identical cruise on the Journey, using the lift and shift option. Now I have to re-do my post-cruise safari plans in Sabi Sabi and the airfare. 

Unfortunately we can't Lift and Shift as we have another cruise in February 2023 for 80 days.

[sansterre]

I must be missing something.  Is there an advantage in the "Lift and Shift"?

What is the advantage over asking for a refund and then rebooking sometime next year?

[Wandering Words]

6 minutes ago, sansterre said:

I must be missing something.  Is there an advantage in the "Lift and Shift"?

What is the advantage over asking for a refund and then rebooking sometime next year?

You get the lift & shift at the same price as the 2022 - prices for 2023 & 2024 are significantly more expensive

[Baynanno1]

1 hour ago, Wandering Words said:

You get the lift & shift at the same price as the 2022 - prices for 2023 & 2024 are significantly more expensive

 

Usually also get to keep any "perks" that were part of the cancelled cruise e.g. on board credit.

[Robb]

Our March 4,2022 cruise out of S. Africa to Lisbon is one of the cruises cancelled.  We have Lifted and Shifted to the same cruise in March 2023.  Easy peasy.  Got same price and perks.  🥰