Allure OTS - Suite availability

[bgoff60]

For those that were sailing on the repositioning cruise for Allure OTS (Florida top Galveston) in November that got cancelled...

You were given 3 options but there were no JS or above rooms available.  There was a thread discussion about why there were no rooms available...

Well guess what.  Today, (THE DAY AFTER YOU HAD TO MAKE YOUR CHOICE OR THEY WOULD CANCEL YOU CRUISE FOR YOU...) there are now miraculously JS and above rooms available...Unbelievable.

I am 'chatting' with them now... 

[bgoff60]

4 minutes ago, bgoff60 said:

  There was a thread discussion about why there were no rooms available...

 

Seems like @Jimbo was correct.  See post #6 and beyond.  

 

https://boards.cruisecritic.com/topic/2823592-nov-5-allure-cruise-cancelled-limited-options/#comment-62445451

 

[bgoff60]

Update.  Spent 50+ minutes on a phone call with C&A at RCI.  They WERE able to get me back into a JS AND do it with price protected booking - meaning I get to keep the same booking number, same low price that I ORIGINALLY booked at AND...they are letting me keep the $200 of OBC that they offered me when they downgraded me to a balcony room...AND I get to still receive quad points for the JS room.  

 

All in all...a good 50 minutes spent...

 

If you got bumped out...CALL!

[SG65CB]

Wow, big win! And Jimbo gets to take a victory lap because it happened EXACTLY the way he said it would.

 

 

 

Edited January 26, 2022 by SG65CB

[orville99]

1 hour ago, bgoff60 said:

Seems like @Jimbo was correct.  See post #6 and beyond.  

 

https://boards.cruisecritic.com/topic/2823592-nov-5-allure-cruise-cancelled-limited-options/#comment-62445451

 

Even a blind squirrel finds an acorn occasionally.😇

[Jimbo]

Who da think Royal would do something like that? Was there ever a doubt?

[John&LaLa]

13 minutes ago, Jimbo said:

Who da think Royal would do something like that? Was there ever a doubt?

 

Who knows, but I'm pretty sure we never saw a mea culpa in regards to the Harmony fall TA

[Pratique]

2 minutes ago, John&LaLa said:

 

Who knows, but I'm pretty sure we never saw a mea culpa in regards to the Harmony fall TA

They are definitely playing games. There is too much evidence of it. Not giving them the benefit of the doubt any more.

[Jimbo]

3 minutes ago, John&LaLa said:

 

Who knows, but I'm pretty sure we never saw a mea culpa in regards to the Harmony fall TA

It was a good gesture to sail but was probably a money loser.

[Jimbo]

Just now, Pratique said:

They are definitely playing games. There is too much evidence of it. Not giving them the benefit of the doubt any more.

Don't say that to John, he would go down with the ship no matter what.

[Jimbo]

3 hours ago, bgoff60 said:

For those that were sailing on the repositioning cruise for Allure OTS (Florida top Galveston) in November that got cancelled...

You were given 3 options but there were no JS or above rooms available.  There was a thread discussion about why there were no rooms available...

Well guess what.  Today, (THE DAY AFTER YOU HAD TO MAKE YOUR CHOICE OR THEY WOULD CANCEL YOU CRUISE FOR YOU...) there are now miraculously JS and above rooms available...Unbelievable.

I am 'chatting' with them now... 

Glad it worked out for you 🙂 being persistent  pays off.

[Pratique]

Just now, Jimbo said:

Don't say that to John, he would go down with the ship no matter what.

I just posted in another thread how Royal issued me an FCC instead of the promised refund on a cruise that they canceled (Allure to Wonder, and bumped from a CLS to a JS with no price protection, and now they are claiming that I canceled the booking that they automatically moved to Wonder without asking me). On top of that the FCC is $200 short of what we had already paid. And here, the OP had to spend an hour on the phone fighting for the price protection on a cabin that wasn't previously available. These are the facts. Draw your own conclusions.

[John&LaLa]

1 hour ago, Jimbo said:

It was a good gesture to sail but was probably a money loser.

 

Had to come over one way or another.

 

FWIW, I doubt most Repos generate much in profits. Necessary Evil

[John&LaLa]

1 hour ago, Pratique said:

I just posted in another thread how Royal issued me an FCC instead of the promised refund on a cruise that they canceled (Allure to Wonder, and bumped from a CLS to a JS with no price protection, and now they are claiming that I canceled the booking that they automatically moved to Wonder without asking me). On top of that the FCC is $200 short of what we had already paid. And here, the OP had to spend an hour on the phone fighting for the price protection on a cabin that wasn't previously available. These are the facts. Draw your own conclusions.

 

I just have my TA go to bat. He's pretty good at fixing problems.

[John&LaLa]

1 hour ago, Jimbo said:

Don't say that to John, he would go down with the ship no matter what.

 

I've been screwed over. It happens, never said it didn't 

Edited January 26, 2022 by John&LaLa