lilypod7 Posted June 25, 2022 #1 Share Posted June 25, 2022 Not sure what is happening but when I log in I see an account that is not mine. In an effort to correct, I changed password but the same account came up showing all of the information pertinent to another person's account. Does anyone else have this problem? Link to comment Share on other sites More sharing options...
Rare Rick&Jeannie Posted June 25, 2022 #2 Share Posted June 25, 2022 Princess IT strikes again! Open a chat session online and tell them what is happening. Should be quicker than waiting on hold. 3 Link to comment Share on other sites More sharing options...
cdngrl Posted June 25, 2022 #3 Share Posted June 25, 2022 I just tried mine and it *IS* mine, thankfully. That’s crazy! Link to comment Share on other sites More sharing options...
Rare roxievegas Posted June 25, 2022 #4 Share Posted June 25, 2022 I logged into my husbands account. Then logged out, logged in to my account. When I went to the Circle savings acct page it gave me my husband's info Link to comment Share on other sites More sharing options...
ar1950 Posted June 25, 2022 #5 Share Posted June 25, 2022 6 minutes ago, lilypod7 said: Not sure what is happening but when I log in I see an account that is not mine. In an effort to correct, I changed password but the same account came up showing all of the information pertinent to another person's account. Does anyone else have this problem? Quick, gift yourself a world cruise! 😉 4 Link to comment Share on other sites More sharing options...
emeraldlake Posted June 25, 2022 #6 Share Posted June 25, 2022 I had this happen when I logged in it gave me my husbands account and when I logged into my husbands account it also gave me his account. It took months for Princess to straighten this out but at least account info remained "in the family". They finally had me change both my Login ID and Password. Link to comment Share on other sites More sharing options...
skynight Posted June 25, 2022 #7 Share Posted June 25, 2022 We had an issue with our email address. We both have the same email address which I believe is common for a married couple. Princess' system would not accept. So one of us had to create a special never used email address just to get into our Princess account. Crazy. Must be thousands of emails from Princess in that email account because we never access it. Link to comment Share on other sites More sharing options...
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