trtog7 Posted July 11, 2022 #1 Share Posted July 11, 2022 Cruising on Holland America in August and trying to set up Verifly. Having troubles at every step. Will not accept Selfie even though green appears. Will not take a snap shoot of of Vaccination QR code. Am I trying to do this too early for my cruise? Is it a problem with my tablet ..I do not have a Smart Phone? Any suggestions? Link to comment Share on other sites More sharing options...
Fouremco Posted July 11, 2022 #2 Share Posted July 11, 2022 You might want to repost on the HAL board, where many more regular HAL passengers hang out. Link to comment Share on other sites More sharing options...
trtog7 Posted July 11, 2022 Author #3 Share Posted July 11, 2022 25 minutes ago, Fouremco said: You might want to repost on the HAL board, where many more regular HAL passengers hang out. But I feel problem is with Verifly not HAL When we cruised in Jan thisyear was unable to use Verifly and was not cruising with HAL Link to comment Share on other sites More sharing options...
Fouremco Posted July 11, 2022 #4 Share Posted July 11, 2022 11 minutes ago, trtog7 said: But I feel problem is with Verifly not HAL When we cruised in Jan thisyear was unable to use Verifly and was not cruising with HAL As HAL promotes the use of Verifly (https://www.hollandamerica.com/en_US/verifly-app.html), there are many HAL passengers familiar with the app and its issues. Consequently, I think you are more likely to get a solution if you post there as well. 1 Link to comment Share on other sites More sharing options...
trtog7 Posted July 11, 2022 Author #5 Share Posted July 11, 2022 3 minutes ago, Fouremco said: As HAL promotes the use of Verifly (https://www.hollandamerica.com/en_US/verifly-app.html), there are many HAL passengers familiar with the app and its issues. Consequently, I think you are more likely to get a solution if you post there as well. Verifly is not an App from HAL Other cruise lines and some airlines use this App. Why would HAL be able to fix this app. All I want is some advice on how to use it Link to comment Share on other sites More sharing options...
Rare *Miss G* Posted July 11, 2022 #6 Share Posted July 11, 2022 People on the HAL board are reporting problems with it, but it seems to be resolving. You might want to monitor this thread: 1 Link to comment Share on other sites More sharing options...
Fouremco Posted July 11, 2022 #7 Share Posted July 11, 2022 35 minutes ago, trtog7 said: Verifly is not an App from HAL Other cruise lines and some airlines use this App. Why would HAL be able to fix this app. Reread my posts. At no point did I say that Verifly is a HAL app. Nor did I ever suggest that HAL would fix the app. 36 minutes ago, trtog7 said: All I want is some advice on how to use it And if you go to the HAL board, there are lots of CC members that can help you out. Link to comment Share on other sites More sharing options...
trtog7 Posted July 12, 2022 Author #8 Share Posted July 12, 2022 2 hours ago, Fouremco said: Reread my posts. At no point did I say that Verifly is a HAL app. Nor did I ever suggest that HAL would fix the app. And if you go to the HAL board, there are lots of CC members that can help you out. So why just people from HAL board. Why not people from all boards. But just want to know how Canadians have been able to use Verifly Link to comment Share on other sites More sharing options...
Dismomx5 Posted July 12, 2022 #9 Share Posted July 12, 2022 I had trouble getting my husband's picture on to Verifly. I took easily a dozen at various times. White wall, glasses on, glasses off, just the head shot, a little further back. Eventually it accepted the picture and we were 'good to go'.....well, until he tested positive and we didn't get to cruise. My sister contacted their support and was pleasantly surprised how quickly they got back to help her. Link to comment Share on other sites More sharing options...
Rare broberts Posted July 12, 2022 #10 Share Posted July 12, 2022 2 hours ago, trtog7 said: So why just people from HAL board. Why not people from all boards. But just want to know how Canadians have been able to use Verifly I suppose because a) you are cruising on HAL, and b) not all cruise lines use Verifly. Do you really think that only Canadians have problems with the app? By the way, did you try uploading the vaccination record with both a provincial and GOC logo, or just the QR code? 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now