Konigsdam August 6 from Vancouver trip report

[CM1984]

Your information is very enjoyable to read.  Thank you!  
 

Question:  are masks mandatory?   I’m reading elsewhere people were required, to wear them anywhere on the ship (Holland). or just recommended.  Thank you…

 

 

[steve4031]

Correct. It did take 20 minutes for the hot dog on embarkation day.  I haven’t been back to try another so I don’t know if this was typical. The part of the app that allows ordering ahead has been off for the entire time we’ve been onboard. There are 2200 passengers onboard.  
 

Day 3

I used the Neptune lounge last night.  The concierge was helpful.  They had rescheduled the railroad departure to 1pm which conflicts with our other excursion which left at 11. I had selected the 4 pm which was canceled.  We received written notification on day 2.  Though she was unable to resolve the conflict she tried.  She also served me a coke while I waited.  

 

The app worked well for booking the misty fjords cruise for Ketchikan.  

 

Unlimited laundry is not unlimited if they don’t  replace the bag you send.  I called the Neptune lounge to have an empty one sent.  I understand that the laundry I sent yesterday will not be back until 6 pm today.  I think once we get mine back gf will get her laundry needs met the next two trips.  Then I will send in an order after that.  

One think that I had not noticed in other trip reports is on the second night the clocks go back one hour for Alaska time.  I should have known this.  But I did enjoy the extra hour of rest.  

 

We ordered a smoothie and a bagel and lox to eat an early breakfast snack.  Then went to club Orange for a full breakfast.  The Texas French Toast is delicious.  

[steve4031]

23 hours ago, CM1984 said:

Your information is very enjoyable to read.  Thank you!  
 

Question:  are masks mandatory?   I’m reading elsewhere people were required, to wear them anywhere on the ship (Holland). or just recommended.  Thank you…

 

 

Thank you. Mask are suggested.  Not everyone is wearing one.  

[steve4031]

In Juneau we went in the 20 person whale tour provided by HAL. It was excellent. We saw several whales and learned how they are identified.  
 

We ate dinner in Club Orange.  I wasn’t too excited about the Beechers Macaroni and cheese.  I think the quality was good. I just did d not like the taste.  They noticed immediately and asked if I wanted something else.  I wasn’t too  hungry. I enjoyed the Hot Fudge Sundae. 
 

Day 4. Morning. 
 

We were eating breakfast in club orange and there was an announcement from the captain that A crew member was lost overboard in Juneau.  The announcement stated this had been viewed on cctv camera.  He advised that the crew members were being offered counseling and if passengers needed counseling they could go to guest services and request assistance.   

Edited August 9, 2022 by steve4031
Clarity.

[steve4031]

These are my top photos from the Whale tour. 

[fsdj1097]

On 8/7/2022 at 8:53 PM, steve4031 said:

We ate dinner in club orange.  The pasta was perfect.  The salmon was perfect.  The portions are not to big.  Erza, who greets passengers already knows sour names.  Before the cards are swiped.  
 

I’ve put in two or 3 cruise compliments.  She will be next.  

Hello Steve4031, enjoying your updates....Erza is a gem!  Please tell her that Sam & Cyndie say hello!  We were aboard Koningsdam June 11 - 18.  And if Kathy is still in the Neptune Lounge, you will love her, too!

[steve4031]

Yes, Cathy is in the Neptune lounge.  She did her best to sort out the canceled railroad trip.  
 

We are docked in an area that looks like it is used for cargo ships.  I’ve read about the rock slides.   So this is not a surprise.  

[0106]

1 hour ago, steve4031 said:

an announcement from the captain that A crew member was lost overboard in Juneau.  The announcement stated this had been viewed on cctv camera.

This is tragic news.  Do you have any more details?

[steve4031]

No, I don’t.  I was paraphrasing what was in the announcement.  The Captain, I’m sure was very careful in how he worded his statement.  During the morning hours before we left the ship they had several safety drills for the crew.  

[LoraJ]

I am currently on the Eurodam.  My husband heard about this last night because we had not left port and the casino wasn't opening so he was asking why we weren't moving.  They said a team member from your ship went overboard and our crew was helping in the search along with the coast guard. Our captain made a similar announcement this morning and also offered counseling services. So sad. 

[-The-True-North-]

Terrible to hear.

 

I hope they are safe and well.

 

Anyone seen any northern lights yet?

 

Do you have to stay up from 12am to 4am?

 

P.s. Lovin this thread and the play by play.

[*Miss G*]

I am very sad to hear of the missing crew member.  How very devastating for all.  😢

[1ANGELCAT]

So sad, prayers for all the crew onboard. KTUU had an article on the search by the Coast Guard.

[steve4031]

The Captain just updated us.  The coastguard search had been suspended.   They did not find the per.  This is so sad.  

[erewhon]

6 minutes ago, steve4031 said:

The Captain just updated us.  The coastguard search had been suspended.   They did not find the per.  This is so sad.  

 

Thank you for your update.  Such tragic news. 

 

Re laundry bag, just ask your room steward for another bag or two.  After a few day, I need  two bags, one for dry cleaning.

[steve4031]

On 8/9/2022 at 10:55 AM, fsdj1097 said:

Hello Steve4031, enjoying your updates....Erza is a gem!  Please tell her that Sam & Cyndie say hello!  We were aboard Koningsdam June 11 - 18.  And if Kathy is still in the Neptune Lounge, you will love her, too!

I did tell Erza hello.  I showed her your post.  I think that made her day.  

[TrulyLoveCruising]

I loved Club Orange two weeks ago. Glad you both are enjoying it.  loved getting to know them and hear their stories. Tell Ezra, Rivai, and crew the MacIsaac’s say hi. Sorry  to hear you were not able to see all of Glacier Bay today. 

[fsdj1097]

There’s been another thread on CC reporting that a Koningsdam crew member has been reported missing and supposedly went overboard.  Have there been any announcements, or talk among the other crew or passengers, to your knowledge?

[*Miss G*]

1 minute ago, fsdj1097 said:

There’s been another thread on CC reporting that a Koningsdam crew member has been reported missing and supposedly went overboard.  Have there been any announcements, or talk among the other crew or passengers, to your knowledge?

 

Read a few posts up.

[fsdj1097]

2 minutes ago, *Miss G* said:

 

Read a few posts up.

Thanks Miss G,  missed that.  I guess there was some confusion about which ship the missing crew member was from.  We appreciate the crew so much for their hard work and dedication to making sure your cruise is a memorable one.

[oakridger]

As posted on another thread on the HAL forum earlier.....the man has been identified.  Very sad.

 

JPD releases statement on man missing from cruise ship - KXXJ (kxjradio.com)

[cidymom]

Appreciate your updates.  I'm on this ship in a couple of weeks and wonder what the entertainment line-up is like.  Thanks.

[hikergirl]

On 8/9/2022 at 12:09 PM, steve4031 said:

I

We ate dinner in Club Orange.  I wasn’t too excited about the Beechers Macaroni and cheese.  I think the quality was good. I just did d not like the taste.  They noticed immediately and asked if I wanted something else.  I wasn’t too  hungry. I enjoyed the Hot Fudge Sundae. 
 

Day 4. Morning. 
 

We were eating breakfast in club orange 

Regarding breakfast and dinner at Club Orange; how does that work? Do you just show up, or do you get an assigned mealtime and can you request a table for 2? (We don't want to sit with other people). 

[tompeter]

14 hours ago, hikergirl said:

Regarding breakfast and dinner at Club Orange; how does that work? Do you just show up, or do you get an assigned mealtime and can you request a table for 2? (We don't want to sit with other people). 

You just show up. No problem with table for 2.

[steve4031]

The WI-FI was spotty and frustrating to work with and I kept having posts  appear to post and then not be there later on.   I had the same difficulty with texting with my iPhone.  I read somewhere on cruise critic that the further away from the equator you go the poorer the Wi-Fi. So I was not surprised.  I did want to keep you all up to date.  
 

Overall I like club orange. It seemed like the menu was the same two of three days in a row for dinner.  It was different on the last night.  The Beechers Mac and cheese kept showing up as did French onion soup and Caesar salad and the hot fudge sundae.  
 

We went to Rudis after Skagway.  That was an outstanding meal.  I had the lobster tail.  I got around to the pizza place and the pizza crust was crispy with melted cheese. Good. The dive in burger was good too.  On the last sea day I was able to use mobile ordering to order one.  I ordered it as I left my cabin, 4211, dropped gf off at the grand Dutch cafe, and walked up to the lido deck to the Dive In grill.  Even after a couple of wrong turns I had a ten to 15 minute wait.  There were a lot of eating there. I got my food and walked down to join gf in the Dutch cafe.  It was enjoyable getting the food and eating it where we wanted.  
 

Room service was excellent.  Never along wait. We got all our laundry done. The room stewards were accommodating.  The room stewards cheerfully tidied our room up twice a day.  
 

That Neptune Suite was great.  The extra room really helped us.  We both spent time on the balcony.  The bathtub is small if you are overweight like I was 5’11 285.  Not s complaint. Trying to provide information for others.  The shower was great.  

Getting home gf the ship in Vancouver was a breeze.  All people needing wheel chairs were directed to the pinnacle grill. We were able to get two wheel chairs and we we were off quickly. Never showed the ArriveCAN or passport.  Just handed over the customs form. 
 

I am definitely a Holland America fan.  The food is excellent as long as you stay out lido deck area. My girlfriend noted she felt more satisfied after eating in the orange grill compared to similar food in the lido area.  I liked everything I ate.  On the Juneau  day we ate an express lunch in the main dining room. The fish in chips were delicious.  

 

Erza told us she was moving to the Neiuw Stantendam and would be in the Pinnacle Grill.  We really liked her.  She knew our  names and preferences after one meal.  I felt like she really liked us.  It was a special treat meeting her