Non haven guests in Haven?

[fanta8897]

If I have a haven suite (H1) and I am staying with my wife and sister in the suite, but my mom had to get a different room (non-haven), are we able to bring her to the haven amenities WITH us? Regardless of that answer, are we able to give her one of our key cards when we are not using it to go look at them or use any amenities?

[TrumpyNor]

You will only be allowed to have your mother as a guest in your suite, she is not allowed to use the Haven amenities. Not together with you and not alone.

Edited November 7, 2022 by TrumpyNor

[BirdTravels]

She may come to your room. She may not use any of the Haven facilities. They are for the exclusive use of paying Haven guests. At the discretion of the concierge, she may eat in the Haven restaurant for a standard cover charge/fee for per meal. 

Edited November 7, 2022 by BirdTravels

[FLcruisergrl]

No and no.

[Laszlo]

6 hours ago, fanta8897 said:

If I have a haven suite (H1) and I am staying with my wife and sister in the suite, but my mom had to get a different room (non-haven), are we able to bring her to the haven amenities WITH us? Regardless of that answer, are we able to give her one of our key cards when we are not using it to go look at them or use any amenities?

Like others have said she can visit your cabin, that's about it. I took friends thru a walk thru of the Haven so they could see what it was like

[Sailing12Away]

You can bring her to your room without any problem. Depending on the ship you're on, she won't be able to come to you without you using a keycard to let her into the hallway, so you'll have to escort her to your room.

 

You can give her a guided tour of the areas, but she cannot use the facilities (pool, sundeck, lounge, bar, etc). The only exception is the restaurant where she may be able to dine with you for a fee, but you need to pre-arrange that with the concierge first.

 

What ship are you on? H1 is either an owners suite or garden villa - which means there should be room for mom to join you in your room as an actual guest. You can drop her other room and use that money to pay the extra taxes & fees for including a 4th guest in your suite.

[fanta8897]

What if I give her my keycard? Does the keycard require a photo ID too or can she be "me" to come to my room if its normally locked down?

[Two Wheels Only]

3 minutes ago, fanta8897 said:

What if I give her my keycard? Does the keycard require a photo ID too or can she be "me" to come to my room if its normally locked down?

 

If your stateroom is in the Haven complex, the guest's picture will show on the concierge's computer when the card is scanned. 

 

In other words, if your mom scans your card and tries to enter the Haven complex, the concierge will know that the person walking in is not the actual Haven guest associated with that card. 

 

If your stateroom is OUTSIDE of the Haven complex, she can enter the stateroom with your card. 

 

 

10 hours ago, Sailing12Away said:

What ship are you on? H1 is either an owners suite or garden villa - which means there should be room for mom to join you in your room as an actual guest.

 

I'm guessing that it is a HI ("eye") and not a H1 (one). The H1 has plenty of room for a 4th person. 

[cruiseinfoseeker]

1 hour ago, fanta8897 said:

What if I give her my keycard? Does the keycard require a photo ID too or can she be "me" to come to my room if its normally locked down?

Yea... uh, no. These concierges know who is who and they are looking out for just this. Loads of Haven cruisers have a travelling companion or two in cabins outside of Haven--be it for financial reasons or otherwise; your situation isn't unique. 

 

If you want to try it, go for it, but you may feel very awkward if they call you out on it. Playing the "I didn't know" confused card is fine if you want, except you aren't and they generally know that is a load of crap as it is pretty clear in their paperwork at check in. 

 

If you want everyone that is booked in your cabin to get the most of the Haven experience then you really need to book mom into your cabin or a Haven of her own. Otherwise you are all going to be limiting your experience to spend time (hopefully) with mom outside of the Haven when you would have rather been inside. If anything, book mom into the Haven and remove yourself.  This is MOM. Don't skimp on poor mom.  😉  And certainly don't put her in the position to sneak.  c'mon, its mom.

 

[Sailing12Away]

5 hours ago, Two Wheels Only said:

I'm guessing that it is a HI ("eye") and not a H1 (one). The H1 has plenty of room for a 4th person. 

Inquiring minds want to know how sis got the VIP treatment over mom....

[fanta8897]

34 minutes ago, Sailing12Away said:

Inquiring minds want to know how sis got the VIP treatment over mom....

 

4 hours ago, cruiseinfoseeker said:

Yea... uh, no. These concierges know who is who and they are looking out for just this. Loads of Haven cruisers have a travelling companion or two in cabins outside of Haven--be it for financial reasons or otherwise; your situation isn't unique. 

 

If you want to try it, go for it, but you may feel very awkward if they call you out on it. Playing the "I didn't know" confused card is fine if you want, except you aren't and they generally know that is a load of crap as it is pretty clear in their paperwork at check in. 

 

If you want everyone that is booked in your cabin to get the most of the Haven experience then you really need to book mom into your cabin or a Haven of her own. Otherwise you are all going to be limiting your experience to spend time (hopefully) with mom outside of the Haven when you would have rather been inside. If anything, book mom into the Haven and remove yourself.  This is MOM. Don't skimp on poor mom.  😉  And certainly don't put her in the position to sneak.  c'mon, its mom.

 

 

5 hours ago, Two Wheels Only said:

 

If your stateroom is in the Haven complex, the guest's picture will show on the concierge's computer when the card is scanned. 

 

In other words, if your mom scans your card and tries to enter the Haven complex, the concierge will know that the person walking in is not the actual Haven guest associated with that card. 

 

If your stateroom is OUTSIDE of the Haven complex, she can enter the stateroom with your card. 

 

 

 

I'm guessing that it is a HI ("eye") and not a H1 (one). The H1 has plenty of room for a 4th person. 

 

"Momma trouble" -- unfortunate issues between spouse and mother necessitating separation beyond 1 suite cabin for a 9 day trip 😕

[dexddd]

5 hours ago, fanta8897 said:

 

 

 

"Momma trouble" -- unfortunate issues between spouse and mother necessitating separation beyond 1 suite cabin for a 9 day trip 😕

Welcome to CC.  You did not clarify room type. If truly a H1 there is plenty of room for separation.

[TSUmom]

As someone that has recently lost my mother I for one would either get my own suite and share with my mother or make sis get her own and have mom stay with my husband and I.  Life is too short to not let everyone enjoy the cruise and the thought of mom having to sneak into the Haven or being excluded from the experience is sad.  If financially you cant swing two haven suites why not just get a few balcony cabins so everyone can enjoy the cruise....Just my thoughts and opinion.

[Sailing12Away]

1 hour ago, TSUmom said:

As someone that has recently lost my mother I for one would either get my own suite and share with my mother or make sis get her own and have mom stay with my husband and I.  Life is too short to not let everyone enjoy the cruise and the thought of mom having to sneak into the Haven or being excluded from the experience is sad.  If financially you cant swing two haven suites why not just get a few balcony cabins so everyone can enjoy the cruise....Just my thoughts and opinion.

Sounds like the drama is between spouse and mom, not sister. It's easy for the rest of us to say what we would do not knowing the full story, but sounds like sis and mom should be sharing and living it large while the 2 spouses are separate.

Depending on the drama, even being on the same cruise ship and planning on sharing meals together is not much different then sharing a cabin. 

 

I get the family stuff though... I would prefer to travel with my MIL over my own mother any day. One is very independent and respectful of other people's wants/needs/wishes/preferences. The other is a bull in a china shop, their way or the highway to hell for everyone else around. 

[TSUmom]

7 minutes ago, Sailing12Away said:

Sounds like the drama is between spouse and mom, not sister. It's easy for the rest of us to say what we would do not knowing the full story, but sounds like sis and mom should be sharing and living it large while the 2 spouses are separate.

Depending on the drama, even being on the same cruise ship and planning on sharing meals together is not much different then sharing a cabin. 

 

I get the family stuff though... I would prefer to travel with my MIL over my own mother any day. One is very independent and respectful of other people's wants/needs/wishes/preferences. The other is a bull in a china shop, their way or the highway to hell for everyone else around. 

I have many in my family and my husbands family that I would not cruise with period.  If the OP is already worried about the togetherness then I feel sorry for them.  Nothing would ruin a relaxing cruise more then walking on eggshells the whole time and trying to keep things and people happy.  

[tgloersen]

Haven area is for "Paying" Haven guests.  As others has said she can some direct to the cabin.

 

If you talk to the concierge he/she may allow dining for a fee.

 

I have asked my Haven conierge a few times if i could have a couple join us for dinner (willing to pay the fee).  Both times i received the permission and both times he/she did not charge me the posted fee.

[Treasure Hunter]

Your Mom can’t use your card without you. She will be caught and possibly made uncomfortable. What about getting two smaller Haven penthouse suites? Then vey can eat together if they want , you have your own space and bathrooms. Can sister share with Mom? The Haven is so wonderful from the moment you get to the pier and check in. There are so many perks  from early disembark to special theater seating that Moms cruising experience will not be the same as yours. And the Haven restaurant food is fantastic! Surf and Turf , almond croissant , shrimp cocktail and that banana meringue dessert yummy