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Switching between booked cruises on the X app.

dlh015

By dlh015,
in Celebrity Cruises

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dlh015 Great Review Rare

dlh015

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I know many of you have a lot more cruises booked than I do...I have 3 currently booked.

 

Whenever I switch to a different cruise and then later switch to another, I find that one or both of the remaining cruises have vanished! Trying to link the 'missing' cruises does nothing except give a message that the cruise is already linked. But it still not displayed.

 

Signing out and then signing back in fixes the issue until I switch again.

 

I'm using an up-to-date Android phone. And there is no such issue using the Planner.

 

Has anyone else encountered this? Is this a known issue?

 

Since there is a workaround, I likely won't bother X support about it at this time.  But it would be kinda nice if it worked correctly.  😏

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davekathy

davekathy

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1 hour ago, dlh015 said:

I'm using an up-to-date Android phone. And there is no such issue using the Planner.

 

Has anyone else encountered this?

I haven't experienced any issues with the app when switching back and forth on my Samsung Android phone. 

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dlh015 Great Review Rare

dlh015

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5 minutes ago, RichYak said:

For the last few days, I was only seeing 1 of my upcoming cruises in the app. Logging out/in didn't help. I just noticed there was an update for the app which solved the problem. iPhone 14.

Yes, the very first thing I did was delete/reinstall the app although I had already made sure I was using the latest and...no...I won't say greatest 😂...version.

 

Maybe they'll get it right for android in the next release...and maybe not...

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RichYak

RichYak

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1 hour ago, dlh015 said:

Yes, the very first thing I did was delete/reinstall the app although I had already made sure I was using the latest and...no...I won't say greatest 😂...version.

 

Maybe they'll get it right for android in the next release...and maybe not...

Never mind. Even after the update I continue to have issues. 

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patty1955

patty1955

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1 hour ago, RichYak said:

Then, what cache are you recommending I clear?

I don't know about apple but for android:

How to clear your hidden app cache on Android
  1. Open device Settings, and select Apps.
  2. Find the app you want to clear app data for, tap it, and select Storage.
  3. Tap Clear cache to delete all cached data for the selected app.
  4. Repeat the process for other apps to continue clearing hidden app cache.
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