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LIVE: Ruby Princess Dec 18-29 Western Caribbean/Mexico


ceilidh1
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I forgot to say that I filled out the “how are we doing” card. I wrote that, while staff were awesome (and they are) I was very frustrated with the inability to deliver using the app. This wasn’t a complaint, more of a “you need to be aware of this”. This evening, one of the room service supervisors called to follow up, apologize, and tell me that they were very overwhelmed on day one and two but are now at normal service levels (we did get room service without issue yesterday). This doesn’t address the fact that drinks never seem to come, but I definitely appreciated the follow up! They really do read these comments. The supervisor offered a good will gesture, which I turned down - these things are not the fault of the staff in any way, shape , or form! It’s the fault of those working behind the scenes not thinking through the scenarios. While passengers have doubled on this sailing, staff have mot. The same staff that are dealing with in person orders are expected to deal with app orders. It’s just not fair on them. 

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Crown Grill this evening. I’m not sure how to rate it. The food was outstanding! Steak cooked perfectly, everything tasted great BUT unbelievably slow. To the point where we almost gave up and left! We sat down at 6:30pm and didn’t finish unt just before 9pm.

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We had booked a ship tour in this port as my teen wanted to see the monkeys. Our tour was Gumbalimba Park and Tabyana Beach. The weather was ominous when we left the ship at 8am, with dark rain clouds and rainstorms threatened. The park was about a half hour drive from the ship and our guide, Calen, was very informative giving us the history to the island, etc. At the park, they don’t allow you to take anything with you as the monkeys will try to take it. Lockers are $5 each to rent, and the bathrooms are clean. The entire time in the park was a “tour” so we were with Calen at all times - I much prefer the “on your own” type of excursion, but that wasn’t an option. While the park was beautiful and Calen gave us a lot of information, I felt the main reason we were there (the monkeys) was anticlimactic. We literally spent about ten minutes in their area, lined up to get a picture taken, and left. We also got pictures with macaws and saw iguanas and capioberas. 
 

After the park, we got back on the bus and we’re taken to the beach. We arrived at 11:45 and were told that lunch (included) was served until 12pm and the first bus back was 12:30pm, then last bus at 2:30pm. We got lunch right away - it was buffet style rice and beans, chicken, and fruit and was very good. Then we went to the beach where we were given chairs (included) and we ordered a couple of drinks. The beach was beautiful- crystal clear water with fish swimming alongside of you. Sadly, after only half hour or so, it began to rain. When it rains in Roatan it RAINS! We decided to pack up and take the bus back at 1pm. It was a good decision as it poured even more afterwards!

 

 

All in all, we had a great day but I would have liked more monkey time at the park.

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22 hours ago, ceilidh1 said:

Crooners has been “my” bar so far this cruise. Staff are superb, service is fast, drinks are strong. 

Crooners is by far our favorite bar on any cruise ship (though the Royal-class ships tend to have a straight bar rather than curved like the Grand-class ships).  Thanks for the seal of approval; we'll be onboard in late January-February.  Can't wait!

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This dinner was a bit of a bust. I ordered filet mignon without lobster as I don’t eat it. I asked for medium rare. It was raw inside so I sent it back (I never do this). The next one came and was the same - the server acknowledged it was not cooked correctly and sent it back again. The third one came and was medium. I just went with it. The desserts were not appealing at all so we went to the buffet - nothing up there for Christmas. This was the first disappointment in terms of food!

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This dinner was a bit of a bust. I ordered filet mignon without lobster as I don’t eat it. I asked for medium rare. It was raw inside so I sent it back (I never do this). The next one came and was the same - the server acknowledged it was not cooked correctly and sent it back again. The third one came and was medium. I just went with it. The desserts were not appealing at all so we went to the buffet - nothing up there for Christmas. This was the first disappointment in terms of food!

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This evening we watched Colours of The World - seen it many times. This one was good but not the best we have seen. Afterwards we went to carol singing in the piazza. That was fun, lots of crew attended, and it snowed!

 

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Edited by ceilidh1
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Aloha.  Sorry about Belize.  We enjoy Princess and have sailed them over Christmas Hanukkah and New Years as well as same with HAL.  I rarely send food back but certainly if in your opinion you cannot eat it then you were right. Continue to have a great time and keep posting food pictures!

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