LadyBerard Posted December 23, 2022 #1 Share Posted December 23, 2022 We're cruising on the Nieuw Statendam in Jan. If we accept an upsell, do we get to keep all our current perks, including OBC that we have from stock ownership, and veterans obc, as well as our original OBC from Holland? Will we keep the same reservation number, or will we get assigned a new one and have to rebook our specialty dining and shore excursions? Link to comment Share on other sites More sharing options...
Rare Crazy For Cats Posted December 23, 2022 #2 Share Posted December 23, 2022 8 minutes ago, LadyBerard said: We're cruising on the Nieuw Statendam in Jan. If we accept an upsell, do we get to keep all our current perks, including OBC that we have from stock ownership, and veterans obc, as well as our original OBC from Holland? Will we keep the same reservation number, or will we get assigned a new one and have to rebook our specialty dining and shore excursions? If you accept an upsell offer you keep your current perks. You also keep the same booking number and all excursions remain in place. Link to comment Share on other sites More sharing options...
LadyBerard Posted December 23, 2022 Author #3 Share Posted December 23, 2022 1 minute ago, Crazy For Cats said: If you accept an upsell offer you keep your current perks. You also keep the same booking number and all excursions remain in place. Thank you! Link to comment Share on other sites More sharing options...
Rare ski ww Posted December 23, 2022 #4 Share Posted December 23, 2022 Check with your TA, I got the up sell , lost some of my perks, contacted my TA and got them all back. Link to comment Share on other sites More sharing options...
LadyBerard Posted December 23, 2022 Author #5 Share Posted December 23, 2022 8 minutes ago, ski ww said: Check with your TA, I got the up sell , lost some of my perks, contacted my TA and got them all back. Do you remember which perks you initially lost? Link to comment Share on other sites More sharing options...
Rare Gail & Marty sailing away Posted December 23, 2022 #6 Share Posted December 23, 2022 stock ownership, and veterans always Link to comment Share on other sites More sharing options...
Rare ski ww Posted December 23, 2022 #7 Share Posted December 23, 2022 23 minutes ago, LadyBerard said: Do you remember which perks you initially lost? OBC & the veterans OBC Link to comment Share on other sites More sharing options...
DaveOKC Posted December 23, 2022 #8 Share Posted December 23, 2022 I have done many upsells generated by HAL and never lost anything. As I recall the cost of HAL insurance does go up a bit though (even if you already paid it). Link to comment Share on other sites More sharing options...
LadyBerard Posted December 23, 2022 Author #9 Share Posted December 23, 2022 1 hour ago, DaveOKC said: I have done many upsells generated by HAL and never lost anything. As I recall the cost of HAL insurance does go up a bit though (even if you already paid it). I don't buy our insurance through any cruiseline. I buy third-party ins. Link to comment Share on other sites More sharing options...
Native Floridian 26 Posted December 23, 2022 #10 Share Posted December 23, 2022 (edited) It's not that you should "lose" the stockholder/military credit that you are due regardless of the cabin. But what happens is they they drop off and it takes the passenger advocating to get them put back on. The same thing happened when I switched my booking from HAL to a TA. The stockholder didn't transfer, but I called and made sure they put them back on. Edited December 23, 2022 by Native Floridian 26 Link to comment Share on other sites More sharing options...
DaveOKC Posted December 23, 2022 #11 Share Posted December 23, 2022 2 hours ago, Native Floridian 26 said: It's not that you should "lose" the stockholder/military credit that you are due regardless of the cabin. But what happens is they they drop off and it takes the passenger advocating to get them put back on. The same thing happened when I switched my booking from HAL to a TA. The stockholder didn't transfer, but I called and made sure they put them back on. Interesting as I have done at least a dozen upsells (generated by HAL) and the stockholder credit was never a problem. I did not have to do a thing and it was right there on my onboard account when I boarded. 1 Link to comment Share on other sites More sharing options...
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