deltadoug13 Posted December 25, 2022 #1 Share Posted December 25, 2022 Can anybody clarify if OBC ( on board credits) can be used for crew appreciation gratuities? our cruise consultant says technically the answer is no, but they are commonly applied. Does anybody have experience either having it applied or denied? Thanks in advance for any clarification . Link to comment Share on other sites More sharing options...
Rare richwmn Posted December 25, 2022 #2 Share Posted December 25, 2022 Currently aboard Zuiderdam. Your OBC on Navigator will show two balances, refundable and non-refundable. My Gratuities are being deducted from non-refundable balance. Non-Refundable OBC comes from either HAL or CCL (Stock holder, Military, etc) Refundable is OBC purchased by you or on your behalf by a Travel Agent or Friend. 2 1 Link to comment Share on other sites More sharing options...
NukeTim Posted December 25, 2022 #3 Share Posted December 25, 2022 We had non-refundable OBC from HAL as well as our gratuities pre-paid through an HAL promotion. We could not use the non-refundable OBC for extra / additional gratuities to our cabin stewards. 1 Link to comment Share on other sites More sharing options...
JCrewz Posted December 25, 2022 #4 Share Posted December 25, 2022 We had $200.00 each in non-refundable on board credit on the Westerdam in September. We could review our account via the TV menu. Each night the gratuity was deducted from the on board credit. So, at least on the Westerdam, I would say yes you can. 1 Link to comment Share on other sites More sharing options...
Rare kazu Posted December 26, 2022 #5 Share Posted December 26, 2022 I have never had a problem having my gratuities deducted from HAL’s OBC. They already used up what I had doing it 😉 1 Link to comment Share on other sites More sharing options...
RuthC Posted December 26, 2022 #6 Share Posted December 26, 2022 14 hours ago, deltadoug13 said: Can anybody clarify if OBC ( on board credits) can be used for crew appreciation gratuities? our cruise consultant says technically the answer is no, but they are commonly applied. I agree with your cruise consultant. The rule is that the non-refundable OBC cannot be applied to crew appreciation. However, the practice is that the gratuities are deducted from the non-refundable OBC first, and the refundable last. I have had that happen many times over the years. It is always possible to use refundable OBC for gratuities. Link to comment Share on other sites More sharing options...
RuthC Posted December 26, 2022 #7 Share Posted December 26, 2022 13 hours ago, NukeTim said: We had non-refundable OBC from HAL as well as our gratuities pre-paid through an HAL promotion. We could not use the non-refundable OBC for extra / additional gratuities to our cabin stewards. Your situation is different from the OP's question. However, did you try using it to be added to the overall crew gratuity pool, instead of specific people, though? My understanding is that it can be used that way, but I could be confused with refundable OBC. Link to comment Share on other sites More sharing options...
ScottishMaid Posted December 26, 2022 #8 Share Posted December 26, 2022 On the Koningsdam last week I had CCL OBC and the gratuities were deducted from it. Link to comment Share on other sites More sharing options...
SonomaMist Posted January 12, 2023 #9 Share Posted January 12, 2023 Question on non refundable OBC - can you use it to buy future cruise deposits or HAL gift certificates? Thank you for all responses. Link to comment Share on other sites More sharing options...
Rare Crew News Posted January 12, 2023 #10 Share Posted January 12, 2023 20 minutes ago, SonomaMist said: Question on non refundable OBC - can you use it to buy future cruise deposits or HAL gift certificates? Thank you for all responses. I cannot speak to gift certificates but future cruise deposits can only be charged to a credit card, usually the one on file with your account. I purchased four future cruise deposits just two weeks ago aboard the Rotterdam. 1 1 Link to comment Share on other sites More sharing options...
NCTribeFan Posted January 13, 2023 #11 Share Posted January 13, 2023 I asked to use "extra" NR OBC as extra gratuities (on Eurodam 11/2021) and was told I could not. I spent it elsewhere. 1 1 Link to comment Share on other sites More sharing options...
Red Haired Lady Posted January 13, 2023 #12 Share Posted January 13, 2023 OBC from owning CCL stock is "non-refundable." I always use this to pay the gratuities. 1 1 Link to comment Share on other sites More sharing options...
iflyrc5 Posted January 13, 2023 #13 Share Posted January 13, 2023 7 hours ago, SonomaMist said: Question on non refundable OBC - can you use it to buy future cruise deposits or HAL gift certificates? Thank you for all responses. No - those will be charged to your credit card on file for the cruise. 1 Link to comment Share on other sites More sharing options...
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