WestLakeGirl Posted January 1, 2023 #1 Share Posted January 1, 2023 Will we get new loyalty club numbers? Currently I have the same number for Celebrity and Azamara. Should I expect a new membership number for Azamara? Link to comment Share on other sites More sharing options...
DS Posted January 2, 2023 #2 Share Posted January 2, 2023 4 hours ago, WestLakeGirl said: Will we get new loyalty club numbers? Currently I have the same number for Celebrity and Azamara. Should I expect a new membership number for Azamara? Have you asked the AZamara Loyality people? loyalty@azamara.com; AzamaraGuestRelations@Azamara.com Link to comment Share on other sites More sharing options...
laurieb Posted January 2, 2023 #3 Share Posted January 2, 2023 19 hours ago, WestLakeGirl said: Will we get new loyalty club numbers? Currently I have the same number for Celebrity and Azamara. Should I expect a new membership number for Azamara? You will keep the same number you have now. 1 3 Link to comment Share on other sites More sharing options...
D. B. Posted January 6, 2023 #4 Share Posted January 6, 2023 I just called Azamara yesterday and was told that Azamara would no longer equal our Celebrity Captains Club Elite+ perks after February 1,2023 because of the change of ownership. Link to comment Share on other sites More sharing options...
marinaro44 Posted January 6, 2023 #5 Share Posted January 6, 2023 1 hour ago, D. B. said: I just called Azamara yesterday and was told that Azamara would no longer equal our Celebrity Captains Club Elite+ perks after February 1,2023 because of the change of ownership. If you've never cruised Azamara, that's true. Link to comment Share on other sites More sharing options...
Chot50s Posted January 6, 2023 #6 Share Posted January 6, 2023 1 hour ago, D. B. said: I just called Azamara yesterday and was told that Azamara would no longer equal our Celebrity Captains Club Elite+ perks after February 1,2023 because of the change of ownership. 33 minutes ago, marinaro44 said: If you've never cruised Azamara, that's true. I have Discoverer status currently because I’m Diamond Plus on Royal Caribbean. I called Azamara a few months ago and was told I would retain that status after February 1 if I had completed a voyage with them by then—even though I do not have that many Celebrity/Azamzra points. Link to comment Share on other sites More sharing options...
laurieb Posted January 7, 2023 #7 Share Posted January 7, 2023 You need to have cruised with Azamara before February 1st, 2023 to retain any status you have attained through the Azamara/ Celebrity partnership. 2 Link to comment Share on other sites More sharing options...
D. B. Posted January 7, 2023 #8 Share Posted January 7, 2023 4 hours ago, laurieb said: You need to have cruised with Azamara before February 1st, 2023 to retain any status you have attained through the Azamara/ Celebrity partnership. Our Japan cruise April 3-18,2023 will be our first with Azamara. Link to comment Share on other sites More sharing options...
gojocruise Posted January 8, 2023 #9 Share Posted January 8, 2023 Currently Elite on Celebrity (points from Celebrity rather than RCI) I took my first cruise on Onward in November to secure my points with them, so I will carry on my Discoverer status after the 1st February. Huge bonus for me is that I loved Azamara and booked a further two Azamara cruises whilst onboard, the next is in March and to be truthful I doubt I’ll be sailing much more on Celebrity due to pricing, introducing room service tray charges etc. Got a cruise with them in October which I think will be my last one and tbh I really like the smaller ship vibe with Azamara. 🥰 12 Link to comment Share on other sites More sharing options...
Rare woodards Posted January 16, 2023 #10 Share Posted January 16, 2023 Azamara Circle is currently showing unable to show tier and pints currently, anyone else having the same issue? Just booked cruise for November and that is shown. As is is cruise history. 1 Link to comment Share on other sites More sharing options...
Scots Caz Posted January 16, 2023 #11 Share Posted January 16, 2023 1 hour ago, woodards said: Azamara Circle is currently showing unable to show tier and pints currently, anyone else having the same issue? Just booked cruise for November and that is shown. As is is cruise history. I am seeing tier points and history ok Link to comment Share on other sites More sharing options...
Grandma Cruising Posted January 16, 2023 #12 Share Posted January 16, 2023 5 hours ago, Scots Caz said: I am seeing tier points and history ok Me too. Link to comment Share on other sites More sharing options...
Belfastman Posted January 16, 2023 #13 Share Posted January 16, 2023 I notice that the quarterly savings have not been updated so perhaps this will also change after 1st Feb. Link to comment Share on other sites More sharing options...
Rare woodards Posted January 16, 2023 #14 Share Posted January 16, 2023 4 hours ago, Grandma Cruising said: Me too. Weirdly works for my wife but not me. Link to comment Share on other sites More sharing options...
JaneStarr Posted January 27, 2023 #15 Share Posted January 27, 2023 On 1/16/2023 at 3:03 AM, woodards said: Azamara Circle is currently showing unable to show tier and pints currently, anyone else having the same issue? Just booked cruise for November and that is shown. As is is cruise history. This also happened to me.There is speculation on the Celebrity boards (or maybe it was other social media groups) that it has something to do with the process of starting to split the loyalty programs (from the middle of January). Anyway, what worked for me to fix it was to delete my Captain’s Club number from my Celebrity account, save, and then add it back and save again. That somehow fixed my tier and points on BOTH Celebrity and Azamara. With my husband’s account, I just needed to delete and re-add his Azamara Circle #. That immediately restored my tier level and points. Jane Link to comment Share on other sites More sharing options...
Gretchendz Posted January 28, 2023 #16 Share Posted January 28, 2023 Here's the word from Azamara: After February 1st, your Azamara clients will no longer earn cumulative points and have reciprocity with Celebrity and Royal Caribbean International. We are mindful that it can take some time to adjust, but this is great news for all of us! Having our own loyalty program will allow us to more effectively implement their loyalty program suggestions and improve pre- and post-cruise guest experiences.We have a few reminders to share with you and your clients: We are happy to announce that they will get to keep the same loyalty account number! Their loyalty status will be retained in the new Azamara system for past guests who have sailed on Celebrity and Azamara. We will honor the loyalty points earned on any Celebrity sailing that concludes on or before February 1st. Link to comment Share on other sites More sharing options...
Antropos Posted January 28, 2023 #17 Share Posted January 28, 2023 On 1/27/2023 at 2:44 AM, JaneStarr said: Anyway, what worked for me to fix it was to delete my Captain’s Club number from my Celebrity account, save, and then add it back and save again. That somehow fixed my tier and points on BOTH Celebrity and Azamara. I can confirm that this 'trick' also worked in my case. I had booked my first Azamara cruise, then canceled it and from that moment on my points and tier would not show up anymore on Azamara, Celebrity and RCI. Deleting the loyalty number on my profile and then re-adding it fixed the issue. I did this on my Celebrity account, but I guess it would also have worked if I had done this on either the Azamara or RCI website. Link to comment Share on other sites More sharing options...
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