ULCajunCruiser Posted January 10, 2023 #1 Share Posted January 10, 2023 I bought several gift certificates and want to add them to my on board account. RCCL is unable (more like unwilling) to give me a time frame for this process. Anyone have experience with this and give clue me in?? TIA Link to comment Share on other sites More sharing options...
cruiselova67 Posted January 11, 2023 #2 Share Posted January 11, 2023 I received a gift certificate for Christmas. Applied it on 12/26. It took about 9 days for it to be applied to my balance. Hope this helps. 1 Link to comment Share on other sites More sharing options...
ULCajunCruiser Posted January 11, 2023 Author #3 Share Posted January 11, 2023 2 hours ago, cruiselova67 said: I received a gift certificate for Christmas. Applied it on 12/26. It took about 9 days for it to be applied to my balance. Hope this helps. Thanks, exactly what i was looking for. But really, 9 days??? That's a long time!! Link to comment Share on other sites More sharing options...
Ashland Posted January 11, 2023 #4 Share Posted January 11, 2023 I often get RCI gift certificates and choose to apply mine to my final balance. They must be redeemed 10 days before final payment date. To use as OBC they must be redeemed 10 days prior to sail date. Link to comment Share on other sites More sharing options...
Rare ReneeFLL Posted January 11, 2023 #5 Share Posted January 11, 2023 41 minutes ago, Ashland said: I often get RCI gift certificates and choose to apply mine to my final balance. They must be redeemed 10 days before final payment date. To use as OBC they must be redeemed 10 days prior to sail date. What’s the benefit of buying them for yourself? Do you get a discount on them? Link to comment Share on other sites More sharing options...
Coralc Posted January 11, 2023 #6 Share Posted January 11, 2023 36 minutes ago, ReneeFLL said: What’s the benefit of buying them for yourself? Do you get a discount on them? AARP sells them at a 10% discount, but from what I have read, they are a PIA to use. I don't know what sort of gift certificates the OP is referring to. 2 Link to comment Share on other sites More sharing options...
Merion_Mom Posted January 11, 2023 #7 Share Posted January 11, 2023 1 hour ago, Ashland said: I often get RCI gift certificates and choose to apply mine to my final balance. They must be redeemed 10 days before final payment date. To use as OBC they must be redeemed 10 days prior to sail date. The certificate itself says must be applied 14 business days before sailing. Link to comment Share on other sites More sharing options...
ULCajunCruiser Posted January 11, 2023 Author #8 Share Posted January 11, 2023 14 hours ago, Coralc said: AARP sells them at a 10% discount, but from what I have read, they are a PIA to use. I don't know what sort of gift certificates the OP is referring to. Yeah, OP here, I bought mine at Allstate. They are so much harder to use than with Carnival, its disappointing. But 10% off helps, so I fight through. 1 Link to comment Share on other sites More sharing options...
Ashland Posted January 12, 2023 #9 Share Posted January 12, 2023 17 hours ago, Merion_Mom said: The certificate itself says must be applied 14 business days before sailing. I just checked the fine print on 5 of them I have and they say. To use towards the payment of a cruise, reservation(s) must be made at least two business weeks prior to the sail date and the gift certificate must be redeemed before final payment date (at least 10 business days prior to sail date). For OBC must be redeemed 10 business days prior to sail date. I actually don't cut it that close when using them to pay my final which is always what I use them for. Link to comment Share on other sites More sharing options...
TheMiz Posted January 12, 2023 #10 Share Posted January 12, 2023 My guess is you're referring to Gift Cards bought from Royal. Or are you asking about ones from AARP they seem to be handled differently . Those have to be emailed in along with the pdf of the email confirming your purchase . Says you must all up to 14 business days for processing . Link to comment Share on other sites More sharing options...
ULCajunCruiser Posted January 12, 2023 Author #11 Share Posted January 12, 2023 I bought them through Allstate, 10% off. I submitted them via email (Certificate # and Pin). Got a reply that they had been received. Want them appllied to my On Board Account so that I can use them when purchasing excursions, internet, etc. Some of those items have prices that change almost daily. My first concern is whether I can do this at all?? I mean doesn't on board account mean on board??? My second concern is how long it takes to be added?? Should I just dump a bunch of certificates and hope I get to use them??? Normally not a problem, but this was a last minute booking and I'm not sure the prices will go where I'd like them to prior to us leaving??? Link to comment Share on other sites More sharing options...
Ashland Posted January 12, 2023 #12 Share Posted January 12, 2023 8 hours ago, ULCajunCruiser said: I bought them through Allstate, 10% off. I submitted them via email (Certificate # and Pin). Got a reply that they had been received. Want them appllied to my On Board Account so that I can use them when purchasing excursions, internet, etc. Some of those items have prices that change almost daily. My first concern is whether I can do this at all?? I mean doesn't on board account mean on board??? My second concern is how long it takes to be added?? Should I just dump a bunch of certificates and hope I get to use them??? Normally not a problem, but this was a last minute booking and I'm not sure the prices will go where I'd like them to prior to us leaving??? Gift certificates redeemed for OBC can't be used toward pre-cruise purchases through your cruise planner. You must wait until you board to use them. Link to comment Share on other sites More sharing options...
ULCajunCruiser Posted January 13, 2023 Author #13 Share Posted January 13, 2023 2 hours ago, Ashland said: Gift certificates redeemed for OBC can't be used toward pre-cruise purchases through your cruise planner. You must wait until you board to use them. I was worried about this, even though they (RCCL) told me to do this!! Link to comment Share on other sites More sharing options...
Ashland Posted January 13, 2023 #14 Share Posted January 13, 2023 1 hour ago, ULCajunCruiser said: I was worried about this, even though they (RCCL) told me to do this!! You can certainly try..but just giving you what the RCI certificates I have says. Good luck to you and enjoy your cruise. Link to comment Share on other sites More sharing options...
love2gocruzin Posted January 18, 2023 #15 Share Posted January 18, 2023 On 1/12/2023 at 9:25 AM, ULCajunCruiser said: I bought them through Allstate, 10% off. I submitted them via email (Certificate # and Pin). Got a reply that they had been received. Want them appllied to my On Board Account so that I can use them when purchasing excursions, internet, etc. Some of those items have prices that change almost daily. My first concern is whether I can do this at all?? I mean doesn't on board account mean on board??? My second concern is how long it takes to be added?? Should I just dump a bunch of certificates and hope I get to use them??? Normally not a problem, but this was a last minute booking and I'm not sure the prices will go where I'd like them to prior to us leaving??? I just bought $1500 in RCCL gift cards from Allstate assuming it would work like Carnival. I just read the details. Can you tell if if these will work on deposit with or without a travel agent?? Also, can they be used for payments and other expenses like gratuities and excursions? Any adivce is much appreciated. This was a fine print: Terms and ConditionsGIFT DEVICES MUST BE REDEEMED DIRECTLY THROUGH ROYAL CARIBBEAN INTERNATIONAL® for the U.S. dollar value shown on the face of the Gift Device. Certificate may be used only as a form of payment toward a new reservation made directly with Royal Caribbean International. After the gift certificate has been applied to a new reservation, the reservation may be transferred to a travel agency. Certificate value may only be applied toward the cruise fare for Royal Caribbean International sailings quoted in USD and cannot be used toward payment of the required initial deposit. The initial deposit must be paid in USD (by cash or credit card) at the time of booking. Certificate may not be split between multiple reservations. Certificate may not be partially redeemed. There are no blackout dates and no restrictions as to ship, itinerary or stateroom category; however, all reservations are subject to availability at the time of booking. Certificate may not be applied to a reservation within a group, charter or casino program/promotions. Certificate may not be used to obtain onboard credit or to settle any shipboard charges. Multiple certificates may be applied toward the cruise fare of the same reservation. Remaining balances due may be paid with cash or credit card. Once the reservation has been made, Royal Caribbean’s normal policies regarding cancellation, changes, and deadlines for the payment of deposits and all other payments, shall apply. Certificate is transferable only by gift and bears no expiration date. Certificate is nonrefundable, has no cash value, and will be not replaced if lost, stolen or if the reservation is cancelled. Certificate shall be void where prohibited or restricted by law and if sold for cash or other consideration. Passenger Ticket Contract. All passengers must sign and agree to the terms and conditions of Royal Caribbean International’s Cruise Ticket Contract (copies of which are available online at www.royalcaribbean.com) as a condition to sailing. Those terms and conditions are hereby incorporated by reference. IMPORTANT NOTICE: THE CRUISE TICKET CONTRACT CONTAINS IMPORTANT LIMITATIONS ON THE RIGHTS OF PASSENGERS. Among other things, any disputes between passengers and Royal Caribbean International must take place in Miami/Dade County, Florida and must be filed within a certain period of time. By redeeming the certificate the Recipient/holder agrees to be bound by all such terms and conditions. Royal Caribbean International’s other policies and terms and conditions shall also apply. Among other things, Royal Caribbean International has minimum age requirements, restrictions on infant travel and other terms and conditions which shall apply. Link to comment Share on other sites More sharing options...
ULCajunCruiser Posted January 18, 2023 Author #16 Share Posted January 18, 2023 1 hour ago, love2gocruzin said: I just bought $1500 in RCCL gift cards from Allstate assuming it would work like Carnival. I just read the details. Can you tell if if these will work on deposit with or without a travel agent?? Also, can they be used for payments and other expenses like gratuities and excursions? Any adivce is much appreciated. Well, I'm still waiting for my Gift Certificates to be applied to my account. It's been 7 days now, and still nothing. But I'm feeling more and more let down by them, and I'm worried that I just wasted my money. If you are paying towards your already booked cruise, then I think they'll work. But these are nothing like the Carnival Gift Cards which can be used for just about anything you buy, and can be used instantly!! Link to comment Share on other sites More sharing options...
TheMiz Posted January 18, 2023 #17 Share Posted January 18, 2023 48 minutes ago, ULCajunCruiser said: Well, I'm still waiting for my Gift Certificates to be applied to my account. It's been 7 days now, and still nothing. But I'm feeling more and more let down by them, and I'm worried that I just wasted my money. If you are paying towards your already booked cruise, then I think they'll work. But these are nothing like the Carnival Gift Cards which can be used for just about anything you buy, and can be used instantly!! Did you get a email confirmation that they received your GC's and they were applying them please allow 5 day to show on your invoice ? Link to comment Share on other sites More sharing options...
ULCajunCruiser Posted January 18, 2023 Author #18 Share Posted January 18, 2023 21 minutes ago, TheMiz said: Did you get a email confirmation that they received your GC's and they were applying them please allow 5 day to show on your invoice ? Well I got the email confirmation, but nothing about 5 days!!! " Thank you for contacting us about your upcoming Royal Caribbean cruise. We are so glad to have received your email. We are promptly working to review your request. Whether you have feedback, questions, or need help with a certificate application, we are committed to responding to every concern. Thank you for choosing Royal Caribbean for your upcoming vacation and for allowing us to assist you. We will be in touch as soon as we have an update on your request. Sincerely, Royal Caribbean Gift Certificate Team" Link to comment Share on other sites More sharing options...
TheMiz Posted January 18, 2023 #19 Share Posted January 18, 2023 12 minutes ago, ULCajunCruiser said: Well I got the email confirmation, but nothing about 5 days!!! " Thank you for contacting us about your upcoming Royal Caribbean cruise. We are so glad to have received your email. We are promptly working to review your request. Whether you have feedback, questions, or need help with a certificate application, we are committed to responding to every concern. Thank you for choosing Royal Caribbean for your upcoming vacation and for allowing us to assist you. We will be in touch as soon as we have an update on your request. Sincerely, Royal Caribbean Gift Certificate Team" That is the email they auto send, I got this about 4 or 5 days after the above. Hello, Thank you for your email. Your certificates have been submitted for processing and should be reflected on your reservation within approximately 5 business days. Thank you, Corporate Certificates Specialist Link to comment Share on other sites More sharing options...
ULCajunCruiser Posted January 18, 2023 Author #20 Share Posted January 18, 2023 11 minutes ago, TheMiz said: That is the email they auto send, I got this about 4 or 5 days after the above. Hello, Thank you for your email. Your certificates have been submitted for processing and should be reflected on your reservation within approximately 5 business days. Thank you, Corporate Certificates Specialist No, i haven't received anything like that!!! Link to comment Share on other sites More sharing options...
TheMiz Posted January 19, 2023 #21 Share Posted January 19, 2023 3 hours ago, ULCajunCruiser said: No, i haven't received anything like that!!! When is your sailing ? If you said it before sorry I must have missed it. Link to comment Share on other sites More sharing options...
ULCajunCruiser Posted January 19, 2023 Author #22 Share Posted January 19, 2023 No, I hadn't mentioned it. Feb 18th on Symphony out of Miami. Link to comment Share on other sites More sharing options...
patattack Posted January 19, 2023 #23 Share Posted January 19, 2023 I was given a $50 gift certificate by a coworker. It did not show up until I got on the cruise. Pat 2 Link to comment Share on other sites More sharing options...
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