Website “unable to display status and points” error

[ocean sounds]

Hi, when logging in for several days, have received the message above.  The past cruises in profile are correct with correct points
 

anyone else have this issue on their account?    TIA

 

P.S.  (APP shows correctly - it’s always logged in)

 

Edited January 21, 2023 by ocean sounds
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[orville99]

10 minutes ago, ocean sounds said:

Hi, when logging in for several days, have received the message above.  The past cruises in profile are correct with correct points
 

anyone else have this issue on their account?    TIA

 

P.S.  (APP shows correctly - it’s always logged in)

 

The C&A site was flaky until this morning. It seems to be working ok now. Try logging out, clearing your cache and logging back in again. That worked for me.

Edited January 21, 2023 by orville99

[livingonthebeach]

I've had the same problem for days now. No amount of clearing caches work. 😟

[jean87510]

I had it last weekend.  It came back on Tuesday.  

[HicksRA]

In your app, go into your profile. Remove your C&A number and type it back in. Hit save and that should fix it. 

[SilkySal]

25 minutes ago, HicksRA said:

In your app, go into your profile. Remove your C&A number and type it back in. Hit save and that should fix it. 

Well, I'll be .... ! That fixed my problem! Thanks!

[orville99]

27 minutes ago, HicksRA said:

In your app, go into your profile. Remove your C&A number and type it back in. Hit save and that should fix it. 

The admins should make a pinned thread of fuzzy fixes that make no sense but usually work if you try enough of them.😇

[livingonthebeach]

37 minutes ago, HicksRA said:

In your app, go into your profile. Remove your C&A number and type it back in. Hit save and that should fix it. 

 

Thanks! I tried it on my laptop and it worked as well. You can get a job at RCI's IT Dept!!

[ocean sounds]

@HicksRA, worked perfectly!  Thank you so much !

[loman]

2 hours ago, HicksRA said:

In your app, go into your profile. Remove your C&A number and type it back in. Hit save and that should fix it. 

lol , worked for me too, thanks !

[SilkySal]

3 hours ago, livingonthebeach said:

 

Thanks! I tried it on my laptop and it worked as well. You can get a job at RCI's IT Dept!!

Maybe @HicksRAneeds to start charging! If we ever meet on a cruise, I'll gladly buy him/her a drink or 2 or 3!