ocean happiness Posted February 25, 2023 #1 Share Posted February 25, 2023 I had booked two cruises and want to cancel one of them. I thought it was an option to cancel online. Am I just missing it? Thank you for your help. Link to comment Share on other sites More sharing options...
Rare david63 Posted February 25, 2023 #2 Share Posted February 25, 2023 Never seen an option to cancel online always needed to phone. Link to comment Share on other sites More sharing options...
riffatsea Posted February 25, 2023 #3 Share Posted February 25, 2023 I don't think there's a cancel button on line for a cruise Link to comment Share on other sites More sharing options...
rmsmith Posted February 25, 2023 #4 Share Posted February 25, 2023 I think you have to call them or your TA depending on how you booked. I needed to cancel a booking a few weeks ago and also could not find a way online to cancel. easy to book online. Difficult to cancel in that respect. Link to comment Share on other sites More sharing options...
ocean sounds Posted February 25, 2023 #5 Share Posted February 25, 2023 I tried to call to cancel one, and every phone option says the department is closed. Do they open later on Saturdays, or are they in an area with the extreme California weather ? Link to comment Share on other sites More sharing options...
tonit964 Posted February 25, 2023 #6 Share Posted February 25, 2023 12 minutes ago, ocean sounds said: I tried to call to cancel one, and every phone option says the department is closed. Do they open later on Saturdays, or are they in an area with the extreme California weather ? They open at 8am pacific time. 1 Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted February 25, 2023 #7 Share Posted February 25, 2023 39 minutes ago, ocean happiness said: I had booked two cruises and want to cancel one of them. I thought it was an option to cancel online. Am I just missing it? Thank you for your help. If you booked directly with PCL, otherwise you have to call your TA/CVP. Unless, of course it’s urgent! Like this weekend. Then, you should call PCL. Link to comment Share on other sites More sharing options...
ocean happiness Posted February 25, 2023 Author #8 Share Posted February 25, 2023 Thank you to all! Link to comment Share on other sites More sharing options...
Pamster Posted February 25, 2023 #9 Share Posted February 25, 2023 Unfortunately, there is no cancel button. But you can cancel using the online chat option when that’s open. Link to comment Share on other sites More sharing options...
Mingus Posted February 25, 2023 #10 Share Posted February 25, 2023 The big box travel agency has a very convenient online cancel option. Would be great if Princess offered that as well. Link to comment Share on other sites More sharing options...
lesnpatty Posted February 25, 2023 #11 Share Posted February 25, 2023 If you booked the cruise directly you can cancel it via a chat session, The chat session link is on hte bottom of the Princess web page, Link to comment Share on other sites More sharing options...
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