patty1955 Posted March 8, 2023 #1 Share Posted March 8, 2023 Is anyone receiving an invoice from Celebrity when they book a cruise? The last one we received was in 2020 and we've booked several since then. Now we get an email titled "Your Celebrity Cruises Reservation Summary for Reservation" with basic information: Thank you for choosing Celebrity Cruises for your upcoming cruise vacation. We have received your deposit and it is currently being processed. Here are the details for your reference:RESERVATION CONFIRMATION IN 10 NIGHT FRANCE, ITALY & GREECE CRUISE Sail Date: 24-May-2023 Reservation Number: 7905768 Status: BOOKEDRESERVATION SUMMARY Guest Names: XXXXXXXXXXXX TBD GUEST TWO Stateroom Number: XXX Dinner Seating: CEL SLCT Travel Arrangements: C/OPAYMENT SUMMARY (in USD) Total Cost: XXX Total Payments Made: XXX Balance Due: XXX Final Payment Due: XXX A valid driver's license, state-issued ID, proper military identification, or proper proof of fire/police employment (badge or ID) will be required for validation at the pier. If age, state of residency, military, or fire/police participation cannot be validated, you will be charged the standard rate or denied boarding. If you made this booking as a guest, please go to My Celebrity and create a My Celebrity Account. Associate this booking with that account. If you already have a My Celebrity account, use it to make additional payments and reserve shore excursions, specialty dining, beverage packages or spa services. For additional questions, contact Customer Service. We look forward to seeing you on board. Link to comment Share on other sites More sharing options...
teetoppz28 Posted March 8, 2023 #2 Share Posted March 8, 2023 (edited) There should be an email sent a few minutes later, titled “Guest invoice for reservation ID…” That email will have a PDF attachment with your full invoice. Unless that’s because we always pay in full when booking? 🤷♂️ Edited March 8, 2023 by teetoppz28 Link to comment Share on other sites More sharing options...
RTShaker Posted March 8, 2023 #3 Share Posted March 8, 2023 I get them all the time. Link to comment Share on other sites More sharing options...
patty1955 Posted March 9, 2023 Author #4 Share Posted March 9, 2023 1 hour ago, teetoppz28 said: There should be an email sent a few minutes later, titled “Guest invoice for reservation ID…” That email will have a PDF attachment with your full invoice. Unless that’s because we always pay in full when booking? 🤷♂️ I used to get that too but I don't any more. I've booked 6 cruises since I got my last invoice and never received one. Link to comment Share on other sites More sharing options...
RichYak Posted March 9, 2023 #5 Share Posted March 9, 2023 38 minutes ago, patty1955 said: I used to get that too but I don't any more. I've booked 6 cruises since I got my last invoice and never received one. I didn't get one for the last 2 cruises I booked online. I recently made a small payment on my booking for this August and received an updated invoice. Link to comment Share on other sites More sharing options...
patty1955 Posted March 9, 2023 Author #6 Share Posted March 9, 2023 26 minutes ago, RichYak said: I didn't get one for the last 2 cruises I booked online. I recently made a small payment on my booking for this August and received an updated invoice. By the time I make payments, I've transferred the booking to my big box TA. Transferring it may have something to do with it but I always wait until the deposit has cleared my credit card to transfer it. Link to comment Share on other sites More sharing options...
jelayne Posted March 9, 2023 #7 Share Posted March 9, 2023 (edited) When I book direct I always receive the Booking Confirmation with the detail breakdown of charges. Most recently we booked in late October for January 2023. I always transfer the booking to a TA within a week. Edited March 9, 2023 by jelayne Link to comment Share on other sites More sharing options...
davekathy Posted March 9, 2023 #8 Share Posted March 9, 2023 1 hour ago, patty1955 said: I used to get that too but I don't any more. I've booked 6 cruises since I got my last invoice and never received one. I always do. I stay on the phone with the agent I booked with until I get and review the invoice. Are you calling Celebrity to book your cruises or booking on line with Celebrity? Call Celebrity and advise them of this. 1 Link to comment Share on other sites More sharing options...
patty1955 Posted March 9, 2023 Author #9 Share Posted March 9, 2023 2 minutes ago, davekathy said: I always do. I stay on the phone with the agent I booked with until I get and review the invoice. Are you calling Celebrity to book your cruises or booking on line with Celebrity? Call Celebrity and advise them of this. I always book online. The next time, if it happens again, I'll give them a call. I've avoided calling them for the last few years because of the wait times. 1 Link to comment Share on other sites More sharing options...
wrk2cruise Posted March 9, 2023 #10 Share Posted March 9, 2023 If your booking is with Celebrity and not a TA there is an automated phone system that will send you an invoice on demand. Existing Reservations 1-888-751-7804 2 Link to comment Share on other sites More sharing options...
patty1955 Posted March 9, 2023 Author #11 Share Posted March 9, 2023 1 minute ago, wrk2cruise said: If your booking is with Celebrity and not a TA there is an automated phone system that will send you an invoice on demand. Existing Reservations 1-888-751-7804 Thank you! Link to comment Share on other sites More sharing options...
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