Ryder101 Posted March 14, 2023 #701 Share Posted March 14, 2023 1 minute ago, nelblu said: I don't know why you don't stay & comment on the Kiddie cruise line--Honey😁 Wish I had. I'm stuck with non refundable here. Link to comment Share on other sites More sharing options...
SunnyFlowers Posted March 14, 2023 #702 Share Posted March 14, 2023 I just checked and even though I had $200 OBC yesterday, it was taken away last night and now I have $100 OBC. I initially booked 2 premier pass packages separately, so I’m guessing $50 OBC each 3 Link to comment Share on other sites More sharing options...
zoepipes Posted March 14, 2023 #703 Share Posted March 14, 2023 7 minutes ago, SunnyFlowers said: I just checked and even though I had $200 OBC yesterday, it was taken away last night and now I have $100 OBC. I initially booked 2 premier pass packages separately, so I’m guessing $50 OBC each Mine was taken from OBC - did you use a credit card? I wonder if they're issuing refunds to the credit cards before the OBC. Link to comment Share on other sites More sharing options...
ShillyShally Posted March 14, 2023 #704 Share Posted March 14, 2023 14 minutes ago, SunnyFlowers said: I just checked and even though I had $200 OBC yesterday, it was taken away last night and now I have $100 OBC. I initially booked 2 premier pass packages separately, so I’m guessing $50 OBC each I haven't seen OBC at all but should also be getting $100 as I booked 2 as you did. Haven't seen the refund either, but as some have mentioned, they may be doing it in order of cruise dates and mine is October. Link to comment Share on other sites More sharing options...
nelblu Posted March 14, 2023 #705 Share Posted March 14, 2023 13 minutes ago, zoepipes said: Mine was taken from OBC - did you use a credit card? I wonder if they're issuing refunds to the credit cards before the OBC. I was told both within 14 days. Link to comment Share on other sites More sharing options...
Blue Eyed Belfast Belle Posted March 14, 2023 #706 Share Posted March 14, 2023 52 minutes ago, nelblu said: Up to 14 days. Yes I know. But I hope it isnt 14 days to action it and then another 14 days for the refund! Link to comment Share on other sites More sharing options...
Markus201 Posted March 14, 2023 #707 Share Posted March 14, 2023 Has anyone but me not received any communication on this yet. I never got a letter. Never got a credit. Never a refund. Nothing. Am I the last one? Link to comment Share on other sites More sharing options...
nelblu Posted March 14, 2023 #708 Share Posted March 14, 2023 1 minute ago, Markus201 said: Has anyone but me not received any communication on this yet. I never got a letter. Never got a credit. Never a refund. Nothing. Am I the last one? My Son & DIL did not receive any e-mails, but my suspicion is that their reservation(s) are linked to mine. I simply forwarded the e-mail received. Link to comment Share on other sites More sharing options...
Husky1987 Posted March 14, 2023 #709 Share Posted March 14, 2023 51 minutes ago, Ryder101 said: Wish I had. I'm stuck with non refundable here. Are you past final payment? If not, why not just cancel and eat the deposit? Link to comment Share on other sites More sharing options...
Starry Eyes Posted March 14, 2023 #710 Share Posted March 14, 2023 (edited) 33 minutes ago, ShillyShally said: I haven't seen OBC at all but should also be getting $100 as I booked 2 as you did. Haven't seen the refund either, but as some have mentioned, they may be doing it in order of cruise dates and mine is October. Yesterday’s transient $100 OBC was not done in order of cruise dates. I had the $100 briefly on the 3rd of my 4 cruises chronologically; no activity in 1, 2 or 4. Maybe by ship? So far today no OBC has appeared for any of my 4 impacted cruises (the earliest is next month). I expect them to get it sorted out. 17 minutes ago, Markus201 said: Has anyone but me not received any communication on this yet. I never got a letter. Never got a credit. Never a refund. Nothing. Am I the last one? I suspect most of the $50 OBC’s have not yet hit the accounts . Few if any refunds seem to have been completed. You certainly are not last. I’m 0 of 4 and waiting patiently. I’m glad you read the email content here if your email went astray (perhaps a by spam filter or misdirected to another account associated with your booking?). Edited March 14, 2023 by Starry Eyes Link to comment Share on other sites More sharing options...
SunnyFlowers Posted March 14, 2023 #711 Share Posted March 14, 2023 42 minutes ago, zoepipes said: Mine was taken from OBC - did you use a credit card? I wonder if they're issuing refunds to the credit cards before the OBC. I did use a credit card, but I don’t have a refund, they’re still showing on my cruise planner as booked. Link to comment Share on other sites More sharing options...
jbrinkm Posted March 14, 2023 #712 Share Posted March 14, 2023 The charges on my cc are still showing as pending, so I'm wondering if it will even be a refund situation or rather just a "charges will drop off" situation. I know it is different for those of you waiting for OBC to be reinstated... Link to comment Share on other sites More sharing options...
not-enough-cruising Posted March 14, 2023 #713 Share Posted March 14, 2023 (edited) 2 hours ago, Markus201 said: Has anyone but me not received any communication on this yet. I never got a letter. Never got a credit. Never a refund. Nothing. Am I the last one? Not the last one, we have 6 packages booked over 4 ships. Have not heard "boo" from Royal on any of them. The charges transitioned from "pending" to "posted" on my AMEX today. Edited March 14, 2023 by not-enough-cruising Link to comment Share on other sites More sharing options...
SilkySal Posted March 14, 2023 #714 Share Posted March 14, 2023 I paid for one Premier Package, which is still listed in my Cruise Planner; however, the $50 OBC is also showing up. Patience Grasshopper, patience.🙏 Cheers my friends!🥂 Link to comment Share on other sites More sharing options...
sandebeach Posted March 14, 2023 #715 Share Posted March 14, 2023 (edited) 3 hours ago, Markus201 said: Has anyone but me not received any communication on this yet. I never got a letter. Never got a credit. Never a refund. Nothing. Am I the last one? No I have not received any emails and I booked on four different cruises. My first cruise is in 2 weeks. Edited March 14, 2023 by sandebeach Link to comment Share on other sites More sharing options...
ChefApple Posted March 14, 2023 #716 Share Posted March 14, 2023 Link to comment Share on other sites More sharing options...
SilkySal Posted March 14, 2023 #717 Share Posted March 14, 2023 (edited) 7 minutes ago, sandebeach said: No I have not received any emails and I booked on four different cruises. My first cruise is in 2 weeks. Of course, patience only goes so far in some cases; may be worth that phone call, unless you visit the LA on board. Good luck! Edited March 14, 2023 by SilkySal add 1 Link to comment Share on other sites More sharing options...
zoepipes Posted March 14, 2023 #718 Share Posted March 14, 2023 LOL I just got notice that I received the $50 OBC but they haven't refunded the cost of the Premier Pass yet. . .but that's progress! Link to comment Share on other sites More sharing options...
Rare Denversail Posted March 14, 2023 #719 Share Posted March 14, 2023 14 minutes ago, sandebeach said: No I have not received any emails and I booked on four different cruises. My first cruise is in 2 weeks. I cruise in about 4 weeks. I received the email yesterday and the double credit. They had removed that and just in the last hour so put the correct OBC on both my sailings. I would give it another 48 hours. 1 Link to comment Share on other sites More sharing options...
ShillyShally Posted March 14, 2023 #720 Share Posted March 14, 2023 OBC now showing, but there isn’t anything else I want to book and I’m worried if I cancel and rebook something, then see a lower price later, and want to cancel/rebook again how that will work out… 1 Link to comment Share on other sites More sharing options...
day-day Posted March 14, 2023 #721 Share Posted March 14, 2023 My OBC showed up yesterday but was later removed. Now the new OBC is showing in my account. I'm wondering if I should wait to use the OBC or give it a try now. My My Royal Cruise page says a little over 32 hours before the Cruise Favorites sale ends. I'm guessing the sales prices I'm seeing right now will at least be available during the day tomorrow so I'm inclined to wait until then to purchase. I don't know if my OBC will actually hold or if I will get hit with a notice that I owe additional money for a package I purchase today. Any thoughts? Link to comment Share on other sites More sharing options...
ZoeyVictoria Posted March 14, 2023 #722 Share Posted March 14, 2023 The charge on my CitiCard is still pending, the package is still listed as “booked”, and I received the $50 OBC this afternoon. Link to comment Share on other sites More sharing options...
nelblu Posted March 14, 2023 #723 Share Posted March 14, 2023 1 hour ago, SilkySal said: Of course, patience only goes so far in some cases; may be worth that phone call, unless you visit the LA on board. Good luck! LAs on board are useless when the problem is stateside. Link to comment Share on other sites More sharing options...
Mikamarii Posted March 14, 2023 #724 Share Posted March 14, 2023 Our OBC just posted. We have a b2b with 2 rooms each cruise. We booked 3 packages total and got 50$ American per package so 150$ total. 1 Link to comment Share on other sites More sharing options...
nelblu Posted March 14, 2023 #725 Share Posted March 14, 2023 Got my $300 in OBCs. Guess I can put this section to bed. Now awaiting my CC credits. 1 Link to comment Share on other sites More sharing options...
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