mvh Posted April 21, 2023 #1 Share Posted April 21, 2023 First off, I believe I am I correct in saying that each Gold member gets a $50 obc? My booking confirmation only has the OBC in my name. When I log in to my booking, it shows my wife's Voyager number in one spot, but not the other and I cannot add it in the other spot. My question is, should I bother calling to have such a simple thing added or should I wait and try to get it on board? Is there really a possibility they could screw this up and charge me the current rate for my room which is about $400 more now? Anyone experienced this issue? Thx Link to comment Share on other sites More sharing options...
Rare Itchy&Scratchy Posted April 21, 2023 #2 Share Posted April 21, 2023 same here. I got OBC for my Silver level, but not my DH who is also Silver level (matching status). I am afraid to call. 🙂 Link to comment Share on other sites More sharing options...
Rare KKB Posted April 21, 2023 #3 Share Posted April 21, 2023 (edited) 7 minutes ago, mvh said: First off, I believe I am I correct in saying that each Gold member gets a $50 obc? My booking confirmation only has the OBC in my name. When I log in to my booking, it shows my wife's Voyager number in one spot, but not the other and I cannot add it in the other spot. My question is, should I bother calling to have such a simple thing added or should I wait and try to get it on board? Is there really a possibility they could screw this up and charge me the current rate for my room which is about $400 more now? Anyone experienced this issue? Thx I have called 3x & things have always gotten resolved (typically fairly quickly) so I would do that as it does seem your wife should have it as well. NOW--my upcoming cruises showed a higher rate when I went to make the final payment. I called & was able to get this rectified, tho it did take about an hour on the phone. They were very attentive & checked in with me every 5 min. that I was on hold assuring me the corrections were being made (after I sent emails with the original invoices). So if the price does appear higher than your original invoice, they will correct it. Edited April 21, 2023 by KKB Link to comment Share on other sites More sharing options...
lovemycruisetoo Posted April 21, 2023 #4 Share Posted April 21, 2023 Try sending an email to mscexistingreservations@msccruisesusa.com and ask them to add it. Link to comment Share on other sites More sharing options...
MsTabbyKats Posted April 21, 2023 #5 Share Posted April 21, 2023 The $50 credit is based on booking 9-12 months in advance. Assuming you booked together you should both have it. Be careful in adjusting....if your're out of the "9-12 month range" you could lose what you have. Maybe the $50 credit is for something else...like part of the booking promotion. Link to comment Share on other sites More sharing options...
fluffybunny22 Posted April 21, 2023 #6 Share Posted April 21, 2023 I just called because my husband and son have the OBC but I don't. They said it would take a couple of days to get it added. I checked my booking online and everything looks fine. Link to comment Share on other sites More sharing options...
jame_g Posted April 22, 2023 #7 Share Posted April 22, 2023 I always end up having to call to have my spouse's VC number added properly after I book online in order to get both the OBC and the points for the trip. The website never lets me add that information, but I also don't see it show up anywhere. Link to comment Share on other sites More sharing options...
Rare Morgsmom Posted April 22, 2023 #8 Share Posted April 22, 2023 On 4/21/2023 at 10:12 AM, mvh said: First off, I believe I am I correct in saying that each Gold member gets a $50 obc? My booking confirmation only has the OBC in my name. When I log in to my booking, it shows my wife's Voyager number in one spot, but not the other and I cannot add it in the other spot. My question is, should I bother calling to have such a simple thing added or should I wait and try to get it on board? Is there really a possibility they could screw this up and charge me the current rate for my room which is about $400 more now? Anyone experienced this issue? Thx #1) ANYTHING can happen with your current booking #2) ZERO chance of you getting it once onboard To me, not worth potentially messing things up. Link to comment Share on other sites More sharing options...
IsanTom Posted April 22, 2023 #9 Share Posted April 22, 2023 On 4/21/2023 at 10:22 AM, lovemycruisetoo said: Try sending an email to mscexistingreservations@msccruisesusa.com and ask them to add it. I sent an email to above and they replied "yes it's not showing, so please call the 800 Reservation number". Link to comment Share on other sites More sharing options...
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