bayonejoe Posted June 7, 2023 #51 Share Posted June 7, 2023 Thanks, I check daily Link to comment Share on other sites More sharing options...
Rare Keith1010 Posted June 7, 2023 #52 Share Posted June 7, 2023 I was just advised the fix is done. I hope it works. Keith Link to comment Share on other sites More sharing options...
bayonejoe Posted June 7, 2023 #53 Share Posted June 7, 2023 Yes, I can enter the additional information site and enter information.😁 However, whenI click save, nothing. well we made it this far. Let’s see what tomorrow brings. Thanks Again Kieth. Interesting that it takes a passenger to point out a possible cure for the problem to Crystal. 1 Link to comment Share on other sites More sharing options...
Jinn Posted June 8, 2023 #54 Share Posted June 8, 2023 Same as Bayonejoe---I can get to the additional page. I am not celebrating anything special so have nothing to enter. When I click save, nothing happens. Still incomplete. Back to the drawing board, Crystal Practice makes perfect. Julia Link to comment Share on other sites More sharing options...
Rare Keith1010 Posted June 8, 2023 #55 Share Posted June 8, 2023 4 hours ago, Jinn said: Same as Bayonejoe---I can get to the additional page. I am not celebrating anything special so have nothing to enter. When I click save, nothing happens. Still incomplete. Back to the drawing board, Crystal Practice makes perfect. Julia Can one of you please send me a screen shot. Also when you save and it doesn't turn green if you click on the next one or a previous one on your dashboard please see if this turns it green. Again, a screen shot will help. Keith Link to comment Share on other sites More sharing options...
bayonejoe Posted June 8, 2023 #56 Share Posted June 8, 2023 Kieth, when I click on save, even multiple times , Nothing happens thanks for doing this. Much appreciated. Joe Link to comment Share on other sites More sharing options...
Rare Keith1010 Posted June 8, 2023 #57 Share Posted June 8, 2023 Joe I passed this on for Crystal to look at. I noted that I've had the same problem on many of the section where I save but in my case if I just click on another category then the category which was red turns green. Maybe you should click on Honeymoon and save that and see what happens. Just kidding. 🤣 Keith Link to comment Share on other sites More sharing options...
Rare Keith1010 Posted June 8, 2023 #58 Share Posted June 8, 2023 Joe, I just heard back but I need more information. Would you please e-mail me at kesworld AT aol DOT com use @ instead of AT and . instead of DOT Keith 2 Link to comment Share on other sites More sharing options...
JusttheTwoofUs Posted June 8, 2023 #59 Share Posted June 8, 2023 Ditto with bayonejoe's issue. Get the page, but can't save or proceed forward. Phyllis Link to comment Share on other sites More sharing options...
Rare Keith1010 Posted June 8, 2023 #60 Share Posted June 8, 2023 I've sent bayonejoe's details to Crystal and will provide an update when I know more everyone. Keith 1 Link to comment Share on other sites More sharing options...
bayonejoe Posted June 9, 2023 #61 Share Posted June 9, 2023 Keith, the fix worked. Our check in is now complete. Hopefully this fix helps others that are having the same problem . THANK YOU 1 Link to comment Share on other sites More sharing options...
Rare Keith1010 Posted June 9, 2023 #62 Share Posted June 9, 2023 Joe, you are very welcome. I hope it works for everyone else. Keith Link to comment Share on other sites More sharing options...
Jinn Posted June 9, 2023 #63 Share Posted June 9, 2023 It still doesn't work for me. Still incomplete. Julia Link to comment Share on other sites More sharing options...
Rare Keith1010 Posted June 9, 2023 #64 Share Posted June 9, 2023 10 minutes ago, Jinn said: It still doesn't work for me. Still incomplete. Julia Julia I just sent you an e-mail. Keith Link to comment Share on other sites More sharing options...
JusttheTwoofUs Posted June 9, 2023 #65 Share Posted June 9, 2023 Keith, I am having the same problem as Julia. Do you have a solution? Link to comment Share on other sites More sharing options...
Rare Keith1010 Posted June 9, 2023 #66 Share Posted June 9, 2023 2 minutes ago, JusttheTwoofUs said: Keith, I am having the same problem as Julia. Do you have a solution? I asked Julia to send me some information that will help the folks at Crystal. As soon as she sends it I'll send it to them. Hopefully they can fix hers and that will fix yours. If not, I might have you e-mail me some information. Keith 1 Link to comment Share on other sites More sharing options...
Jinn Posted June 9, 2023 #67 Share Posted June 9, 2023 Just tried again. Still no. julia Link to comment Share on other sites More sharing options...
Rare Keith1010 Posted June 9, 2023 #68 Share Posted June 9, 2023 4 minutes ago, Jinn said: Just tried again. Still no. julia Julia I sent your information to them a little while ago. You will either hear back directly back from them or I will but not expecting something today. Usually they let me know that they received it and I’ll let you know. Keith Link to comment Share on other sites More sharing options...
Jinn Posted June 9, 2023 #69 Share Posted June 9, 2023 Thanks, Keith, Julia 1 Link to comment Share on other sites More sharing options...
Boatie 1 Posted June 9, 2023 #70 Share Posted June 9, 2023 Again I am STILL getting nowhere...many phone calls with Crystal and my TA.. So frustrating!! Seems they can't fix this glitch!! Keith has been trying. But some many of us our in the same BOAT!! Link to comment Share on other sites More sharing options...
Jinn Posted June 9, 2023 #71 Share Posted June 9, 2023 I just tried on my iPad. Success! Complete. Julia 3 Link to comment Share on other sites More sharing options...
Rare Keith1010 Posted June 10, 2023 #72 Share Posted June 10, 2023 4 hours ago, Jinn said: I just tried on my iPad. Success! Complete. Julia Julia, Glad it worked. All, I heard back from Crystal a few hours ago and they indicated that they believe they solved the problem so would each of you see if it now works for you as it does for Julia. Thanks, Keith Link to comment Share on other sites More sharing options...
JusttheTwoofUs Posted June 10, 2023 #73 Share Posted June 10, 2023 All green now, too. Thanks for the help Keith Phyllis 1 Link to comment Share on other sites More sharing options...
Rare Keith1010 Posted June 10, 2023 #74 Share Posted June 10, 2023 3 hours ago, JusttheTwoofUs said: All green now, too. Thanks for the help Keith Phyllis Phyllis, so happy it turned green. Keith. Link to comment Share on other sites More sharing options...
Jinn Posted June 10, 2023 #75 Share Posted June 10, 2023 Keith---we will all buy you a drink in the Cove and some of the french fries you love so much. Thanks, Julia 1 1 Link to comment Share on other sites More sharing options...
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